Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

696 Reviews

99% Would Recommend
Latest Review 4 months ago

Reviews


RW
ROBIN W.
Cleveland, NY
GMC Envoy
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02/01/2018
I am always very satisfied with my service at Marks .
They always let me know what's going on with my car before they do they the repair so it my decision . Everyone is always so friendly .

RW
RICHARD W.
Central Square, NY
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Muffler replaced at reasonable price
My Ranger's muffler has needed replacement for a few years. It wasn't until I got pulled over and warned that I decided that I would replace it. I have been going to Mark's for a couple of years now for oil change, tire change and inspections. Last month the Ranger started running rough. Mark's fixed the problem and the cost was reasonable so I went back to them for the muffler repair. Again the cost was in line with expectations. Mark's Service Center is now my go-to service provider.

IO
IAN / KIM O.
Brewerton, NY
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Great job
Routine maintenance but done with the same care and courtesy as always.

SS
SANDRA S.
Central Square, NY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018
They know me when I walk in and they seem to care about my problems and make it their problem till it is fixed right.
Great job as always.

LR
Lyle R.
Cleveland, NY
Ford E450 Super Duty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Lyle said they were very prompt, professional and interacted well.
This review was collected via phone interview by Customer Research Inc.

PS
PAUL S.
Brewerton, NY
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Professional... Mark’ s sets the bar
Mark completed the work in a timely fashion did a vehicle inspection and suggested several options for moving forward .

IO
IAN / KIM O.
Brewerton, NY
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018
Consistent quality and consideration
The best folks around.

KJ
Kathleen J.
West Monroe, NY
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Kathleen said she enjoyed the excellent service. The employees took care of her vehicle's needs. They completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GB
GARY B.
Central Square, NY
Kia Forte
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018
Oil Change
The oil change was done promptly. Service always excellent.

AE
Ann E.
Central Square, NY
Dodge Intrepid
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Ann said the service was good.
This review was collected via phone interview by Customer Research Inc.

SL
Sally L.
Clay, NY
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Sally said the business had to get a part. The staff was kind enough to take her home and pick her up when the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

KF
Kelly F.
Brewerton, NY
Mercedes-Benz GL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Kelly said the business is polite, helpful, accommodating and knowledgeable. She stated she is truly happy, and they provide excellent service.
This review was collected via phone interview by Customer Research Inc.

DR
DIANE / JOHN R.
Central Square, NY
Buick Rendezvous
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Good Service /Reasonable cost
Good service. Kept us informed of the progress. Fair and reasonable cost.

BD
BUTCH / VICKY D.
Brewerton, NY
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
Sevice
Great! Friendly, honest, knowledgeable at a fair price.

SD
Susan D.
Camden, NY
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Susan said she called several businesses looking for tires, and they were nasty. But when she called this business, they ordered the tires the same day. They were there the next day.
This review was collected via phone interview by Customer Research Inc.

CF
Clark F.
Hastings, NY
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Clark said the staff members were very honest at this business. He appreciated that they thoroughly checked out their work after completion.
This review was collected via phone interview by Customer Research Inc.

ES
E.R. S.
Brewerton, NY
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
E.R said the staff did a good job. They took care of him.
This review was collected via phone interview by Customer Research Inc.

BM
BOB / LISA M.
East Syracuse, NY
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2018
Great Service as usual
As always, we had a great experience at Marks. Staff is always friendly, the work is 1st rate, and the prices are very competitive.

NR
NOLA/ BILL R.
Liverpool, NY
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
mechanic Josh is great
place is great do a wonderful job on repairs

GG
GLEN and ANNA G.
Central Square, NY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Always outstanding work
I love taking my vehicles to Mark's for routine maintenance and necessary repairs. They are honest and realistic about what should be done now and what can/should wait for a few more months, like brakes and wheel alignment which I just had complete. The fact of their having timely appointments, easy key drop-off, and very professional staff makes it a win-win to take my vehicles there. Thank you again, people at Mark's!

Displaying Review 1 - 20 of 696 in total