Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

502 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 2 days ago

Reviews


AV
A. Paul V.
North Syracuse, NY
Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Routine oil, filter change
My car was done in a timely fashion with expert machanics completing the job..
It is always the case when you schedule a job at Plony’s Shop!
Could not be more satisfied or happy..

TH
Tessa H.
Cicero, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tessa said John and Sean provided great service. They were courteous and informative.
This review was collected via phone interview by Customer Research Inc.

LK
Lloyd K.
Cicero, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Oil Change
They were able to change oil right away. Did not have to wait. Service was done promptly.

RM
Rob M.
Clay, NY
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Rob said the service was very good, the staff were perfect. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

CP
Christopher P.
Kirkville, NY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Christopher said the business did great work and he is very satisfied. The staff was fast and fixed what he asked for, without adding anything extra. They were honest.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
Cicero, NY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Gary said the staff at this business were courteous and friendly, service was done in a timely manner and they treated him fairly.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
New York
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Sharon said John was very helpful and timely. He took care of her vehicle and did a great job.
This review was collected via phone interview by Customer Research Inc.

AF
Angela F.
Baldwinsville, NY
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Angela said she had an unexpected situation and the staff got right in and fixed it.
This review was collected via phone interview by Customer Research Inc.

HM
Herbert M.
Cicero, NY
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Herbert said he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

TJ
Tina J.
Cicero, NY
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Spoke with Tina's husband. He said he didn't have any problems with this business.
This review was collected via phone interview by Customer Research Inc.

GV
Gerard Paul V.
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Professional, reliable, exceptional service.
Very reliable, honest quotes, with exceptional service for good measure. Would never take my car anywhere else.

GW
Gary W.
Brewerton, NY
Chevrolet Silverado 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/21/2018 Category: Service
Gary said a stud was stripped on a wheel and they are making him pay for it. He doesn't believe it is his fault. He has been a customer for 15 years and this has never happened before.
This review was collected via phone interview by Customer Research Inc.
John P. from Plony's Auto Merchants Ltd responded on 07/13/2018

Gary,
Thank you for taking the time to speak with me over the phone.   We are glad we were able to resolve this for you. You are a valued customer and we look forward to seeing you soon. 
Thanks again Gary,
John Plony


SB
Shea B.
New York
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Shea said she is always able to get right in and her vehicle is done faster than she expects. She said the business is a wonderful place to go.
This review was collected via phone interview by Customer Research Inc.

MS
Marlea S.
North Syracuse, NY
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Great service and very professional.
Always the best most accommodating service. Very trustworthy. I take my car there with confidence.

DP
Doreen P.
Camillus, NY
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Excellent service
Excellent service!

JM
Judy M.
Cicero, NY
Suzuki Grand Vitara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Judy said the staff provided good quality work.
This review was collected via phone interview by Customer Research Inc.

CS
Chelsea S.
Cicero, NY
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Chelsea said the staff were nice people.
This review was collected via phone interview by Customer Research Inc.

CT
Carmine T.
North Syracuse, NY
BMW 318ti
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Great service as usual
This is my5th year with Pliny.Am looking forward to the next 5.They are honest and competent.Would not trust my cars any where else.

JT
Jessica T.
Cicero, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jessica said it was nice to be ale to drop her vehicle off at the business in the morning and get it back later that day. The staff provided her with good vehicle and customer service.
This review was collected via phone interview by Customer Research Inc.

AF
Alisa F.
Bridgeport, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Alisa said the business was very accommodating and very friendly. However, she said it took a little time for the repair work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 502 in total