Plony's Auto Merchants Ltd

I had an emergency come up where I needed to be towed to an auto repair shop. My back brakes had failed and the brake pads actually fell off my car. AAA towed me to Plony's Auto Merchants. Plony's called me as soon as they received my car, so I could describe the situation. They provided an estimation as to when they could look at my car. The estimation was accurate, they looked at my car when they said they would. They called to tell me what they were going to do and approximately how much it would cost. They quickly repaired my car and the services were just as approximated. I appreciated all the Plony's did to help me in an emergency repair. They treated me like I was a long-standing customer when this was this first time I had visited their auto shop..

Great service and friendly atmosphere. Waiting area is clean and warm. I have taken my vehicle here several times and never disappointed.

Spoke with Carol. She said it was their first time there and the service was good. The price was good and they did the work quickly.

Gary said this business is really quick.

Spoke with Barbara. She said the people always take care of everything that is needed, in a timely manner. The business always does great work.

Katy said she called, made an appointment, and was in and out. The price was exactly what they said it would be. This was a good experience for her.

They did exactly what I wanted in the time they said. They are not pushy very professional. I would highly recommend for any car service.

Great service, fair prices, beautiful waiting room

They are always there to provide service in an excellent and expedite manner. Highly recommend

Hunter said the employees took care of his vehicle. They provided pretty good service. They stood by their work. They completed service on time.

Long time customer. John and all his service team are a pleasure to work with. Always helpful and they fix it the first time.

John said that he likes going to the place.

Bought upper end tires and got alignment per business recommendation. Plony’s provided wide range of tire options, did not push style/ price of choice , and estimate was accurate ( including paperwork for rebate).

Staff was very courteous and explained everything after service was completed; waiting area was warm and clean.

Inspection done on schedule, with specific yet not pushy feedback regarding status of brakes.
Office clean, friendly, and comfortable. Value of service very high, with incentives provided to regular customers.

Pat said the price was good and this facility had WiFi so that was great.

As always John was very pleasant to deal with and the repairs to my car were done in a timely manner

Took to long for my oil change. I had a 9am appointment and my truck wasn't done until 11:30am.

Kathy said this business is excellent, they helped her out, they are responsive and do what they say they will do.

Spoke with Barbara. She said the business is always great. They fit her in as soon as they can and have wonderful quality of work. She has never had a problem with them.