Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

534 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 1 day ago

Reviews


GF
Gaetano and Judy F.
Cicero, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Great Service.
Long time customer. John and all his service team are a pleasure to work with. Always helpful and they fix it the first time.

JV
John V.
Manlius, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
John said that he likes going to the place.
This review was collected via phone interview by Customer Research Inc.

JC
Jon C.
Cicero, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Quality, Honest Service
Bought upper end tires and got alignment per business recommendation. Plony’s provided wide range of tire options, did not push style/ price of choice , and estimate was accurate ( including paperwork for rebate).

PD
Patricia D.
North Syracuse, NY
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2018
2012 Honda Accord Oil Change
Staff was very courteous and explained everything after service was completed; waiting area was warm and clean.

JC
Jon C.
Cicero, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Honest service at great price
Inspection done on schedule, with specific yet not pushy feedback regarding status of brakes.
Office clean, friendly, and comfortable. Value of service very high, with incentives provided to regular customers.

PF
Pat F.
North Syracuse, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Pat said the price was good and this facility had WiFi so that was great.
This review was collected via phone interview by Customer Research Inc.

LD
Laura D.
Cicero, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Laura
As always John was very pleasant to deal with and the repairs to my car were done in a timely manner

RP
Ralph P.
Cicero, NY
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2018
discounts applied you were not aware of
Took to long for my oil change. I had a 9am appointment and my truck wasn't done until 11:30am.

KB
Kathy B.
Cicero, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Kathy said this business is excellent, they helped her out, they are responsive and do what they say they will do.
This review was collected via phone interview by Customer Research Inc.

EU
Evan U.
Cicero, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Spoke with Barbara. She said the business is always great. They fit her in as soon as they can and have wonderful quality of work. She has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

AA
Arnold A.
Cicero, NY
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Arnold said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Cicero, NY
Lexus GS 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Greg said he was not able to speak with the staff. The business was not open when he dropped his vehicle off at 9am.
This review was collected via phone interview by Customer Research Inc.

RM
Roberta M.
North Syracuse, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Roberta said they were very good with her vehicle. They were also very polite when they picked her up and dropped her off.
This review was collected via phone interview by Customer Research Inc.

LW
Linda W.
East Syracuse, NY
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Oil change service
I have alwys had my car serviced at Plony’s Because I always receive prompt, professional service by friendly knowledgeable staff. I have never had any issues or concerns that would cause me to return my vehicle right after they have serviced it which gives me confidence is their ability to do the job correctly the first time. I always recommend Plony’s to my family and friends.

LR
Lisa R.
Cicero, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Lisa said the business was quick and efficient. They gave her straight answers. She also said the business was awesome and polite.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Cicero, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Richard said he is completely satisfied with what the business did. They took him in right away.
This review was collected via phone interview by Customer Research Inc.

RR
Rocco R.
Cicero, NY
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
New tire and more
Great new tires...fresh trans.oil....and regular oil change...
Tks John and crew...great job

JG
John G.
Marietta, NY
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
John said the employees were very friendly, straight forward and quick. This was probably the best automotive experience he's ever had.
This review was collected via phone interview by Customer Research Inc.

SB
Sally B.
Central Square, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Sally B
Everyone at Plony's is helpful and listens to your concerns abut your auto. It is done at the promised time. I was surprised when a brake fix was covered by Plony's since they had been on the car for a year - since they had put them on, they said it was their responsibility. How many dealers does one know where this would happen??? I admire their integrity!

JK
Jason K.
Clay, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jason said the service he had on his vehicle was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 534 in total