Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

517 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 8 days ago

Reviews


RR
Rocco R.
Cicero, NY
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
New tire and more
Great new tires...fresh trans.oil....and regular oil change...
Tks John and crew...great job

SB
Sally B.
Central Square, NY
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Sally B
Everyone at Plony's is helpful and listens to your concerns abut your auto. It is done at the promised time. I was surprised when a brake fix was covered by Plony's since they had been on the car for a year - since they had put them on, they said it was their responsibility. How many dealers does one know where this would happen??? I admire their integrity!

JK
Jason K.
Clay, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jason said the service he had on his vehicle was good.
This review was collected via phone interview by Customer Research Inc.

MC
MIchelle C.
Cicero, NY
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Great Service, Great Place
Great service, work completed on time and very clean atmosphere. The only place I trust with my vehicle. Highly recommend.

JM
Judy M.
Cicero, NY
Suzuki Grand Vitara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Judy said that the place treated her well.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Brewerton, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
The service and time that the macanic takes to explain things
The service was very fast and detail of the service was great. That is why I keep going back

AF
Angela F.
Baldwinsville, NY
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Angela said the business is the best. The one on one experience is pleasurable. She absolutely recommends them for work.
This review was collected via phone interview by Customer Research Inc.

CT
Carmine T.
North Syracuse, NY
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Still the best courteous and competent service around
I’ve been a coustomer for many years and would not consider another garage. They are honest and competent.

RR
Rocco R.
Cicero, NY
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
N.Y. state inspection
Great service from great people.....tks john and Crew

RP
Ralph P.
Cicero, NY
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Tyler kept me informed of everything that needed to be done to my vehicle and estimate of how much it would cost. Honored all discounts without having to ask.
It was a great experience and would recommend them .

CC
Cindy C.
Cicero, NY
Cadillac XTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Cindy said this business was honest, reasonable, and did exactly what they said they would do. They analyzed the problem perfectly. They could have easily taken advantage of her because she knew nothing about the work, but they didn't. They told her the back brakes were good but her front brakes were not. She asked about other services and they told her not to worry about them. They treated her like family and provided her excellent service. They could have taken her for a big ride but they didn't. She stated she felt comfortable with them.
This review was collected via phone interview by Customer Research Inc.

MS
Marlea S.
North Syracuse, NY
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Very nice to know Plonys is very reputable.
Glad I found Plonys automotive. I feel I can really trust the owner and staff.

JK
Jeff K.
Cicero, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Jeff said the service was very good.
This review was collected via phone interview by Customer Research Inc.

RM
Roberta M.
North Syracuse, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Roberta said the service at this business was great.
This review was collected via phone interview by Customer Research Inc.

SB
Sarah B.
Cicero, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Spoke with Sarah's mom. She said the business is dependable. They have always been courteous.
This review was collected via phone interview by Customer Research Inc.

AV
A. Paul V.
North Syracuse, NY
Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Routine oil, filter change
My car was done in a timely fashion with expert machanics completing the job..
It is always the case when you schedule a job at Plony’s Shop!
Could not be more satisfied or happy..

TH
Tessa H.
Cicero, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tessa said John and Sean provided great service. They were courteous and informative.
This review was collected via phone interview by Customer Research Inc.

LK
Lloyd K.
Cicero, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Oil Change
They were able to change oil right away. Did not have to wait. Service was done promptly.

RM
Rob M.
Clay, NY
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Rob said the service was very good, the staff were perfect. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

CP
Christopher P.
Kirkville, NY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Christopher said the business did great work and he is very satisfied. The staff was fast and fixed what he asked for, without adding anything extra. They were honest.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 517 in total