Reviews
AV
A. Paul V.
North Syracuse, NY
Hyundai Veracruz
Verified
Routine oil, filter change
My car was done in a timely fashion with expert machanics completing the job..
It is always the case when you schedule a job at Plony’s Shop!
Could not be more satisfied or happy..
It is always the case when you schedule a job at Plony’s Shop!
Could not be more satisfied or happy..
Recommended
TH
Tessa H.
Cicero, NY
Toyota RAV4
Verified
Tessa said John and Sean provided great service. They were courteous and informative.
Recommended
This review was collected via phone interview by Customer Research Inc.
LK
Lloyd K.
Cicero, NY
Toyota Camry
Verified
Oil Change
They were able to change oil right away. Did not have to wait. Service was done promptly.
Recommended
RM
Rob M.
Clay, NY
Kia Soul
Verified
Rob said the service was very good, the staff were perfect. It was a great experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
CP
Christopher P.
Kirkville, NY
Nissan Altima
Verified
Christopher said the business did great work and he is very satisfied. The staff was fast and fixed what he asked for, without adding anything extra. They were honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
GD
Gary D.
Cicero, NY
Nissan Altima
Verified
Gary said the staff at this business were courteous and friendly, service was done in a timely manner and they treated him fairly.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Sharon S.
New York
Toyota Camry
Verified
Sharon said John was very helpful and timely. He took care of her vehicle and did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
AF
Angela F.
Baldwinsville, NY
Chrysler PT Cruiser
Verified
Angela said she had an unexpected situation and the staff got right in and fixed it.
Recommended
This review was collected via phone interview by Customer Research Inc.
HM
Herbert M.
Cicero, NY
Dodge Caliber
Verified
Herbert said he was very satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
TJ
Tina J.
Cicero, NY
Nissan Maxima
Verified
Spoke with Tina's husband. He said he didn't have any problems with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
GV
Gerard Paul V.
Jeep Grand Cherokee
Verified
Professional, reliable, exceptional service.
Very reliable, honest quotes, with exceptional service for good measure. Would never take my car anywhere else.
Recommended
GW
Gary W.
Brewerton, NY
Chevrolet Silverado 1500
Verified
Gary said a stud was stripped on a wheel and they are making him pay for it. He doesn't believe it is his fault. He has been a customer for 15 years and this has never happened before.
Recommended
This review was collected via phone interview by Customer Research Inc.
John P. from Plony's Auto Merchants Ltd responded on 07/13/2018
Gary,
Thank you for taking the time to speak with me over the phone. We are glad we were able to resolve this for you. You are a valued customer and we look forward to seeing you soon.
Thanks again Gary,
John Plony
SB
Shea B.
New York
Jeep Cherokee
Verified
Shea said she is always able to get right in and her vehicle is done faster than she expects. She said the business is a wonderful place to go.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Marlea S.
North Syracuse, NY
Kia Sorento
Verified
Great service and very professional.
Always the best most accommodating service. Very trustworthy. I take my car there with confidence.
Recommended
DP
Doreen P.
Camillus, NY
Toyota Venza
Verified
Excellent service
Excellent service!
Recommended
JM
Judy M.
Cicero, NY
Suzuki Grand Vitara
Verified
Judy said the staff provided good quality work.
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
Chelsea S.
Cicero, NY
Buick Enclave
Verified
Chelsea said the staff were nice people.
Recommended
This review was collected via phone interview by Customer Research Inc.
CT
Carmine T.
North Syracuse, NY
BMW 318ti
Verified
Great service as usual
This is my5th year with Pliny.Am looking forward to the next 5.They are honest and competent.Would not trust my cars any where else.
Recommended
JT
Jessica T.
Cicero, NY
Toyota Corolla
Verified
Jessica said it was nice to be ale to drop her vehicle off at the business in the morning and get it back later that day. The staff provided her with good vehicle and customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AF
Alisa F.
Bridgeport, NY
Subaru Forester
Verified
Alisa said the business was very accommodating and very friendly. However, she said it took a little time for the repair work.
Recommended
This review was collected via phone interview by Customer Research Inc.