Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

437 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


AB
Alonzo B.
Forney, TX
Chevrolet Impala
Verified Customer
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02/17/2019
Great service, the mechanics are great at what they do.
They found problems I didn't know existed in my car but was able to fix it well before 3pm on a Friday afternoon. Prices may be a little steep but you can't complain when the overall service was great. Will be taking my car back there if I run into any other problems

GM
Gayle M.
Texas
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Gayle said the employees are reliable, consistent and she likes doing business with them.
This review was collected via phone interview by Customer Research Inc.

JS
Jeffrey S.
Forney, TX
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Jeffrey said the employees were very straight forward and very good with their diagnosis.
This review was collected via phone interview by Customer Research Inc.

KC
Kathryn C.
Forney, TX
Chevrolet Pickup
Verified Customer
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02/04/2019
Great mechanic and shop. Always does a good job. Thank you.
We have been taking all of our vehicles for service and repair for over 10 years. We are always pleased with the knowledgeable service, great customer relations, and the reasonable cost. Thank you Joe.

DC
Derald C.
Forney, TX
Ram 2500
Verified Customer
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01/30/2019
Best auto repair shop
Always up front on repair’s needed, or not needed, honest shop . I never go any where else

BN
Bryan N.
Forney, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Bryan Nims
Always great service, skilled professionals and friendly, patient people. I trust Martins with all my auto repair !

AW
Amy W.
Kaufman, TX
Volkswagen Passat
Verified Customer
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01/17/2019
Work was done in a timely and accurate manner
Thank you so much for actually listening to my concerns and fixing exactly what I described and fixing it fasta. My car is running great and there isn't that loud "growling" noise.

YG
Yvonne G.
Forney, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Service Confidence
I can always count on Martin's Automotive, Joe Martin and his staff to care for my car like it was their own. I feel confident that they will do things right and give me good advice when asked. Been going to Martin's for 8-10 years and appreciate their 'home town welcoming' spirit.

LP
Larry P.
Crandall, TX
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Larry said the employees were honest. They provided good service. He trusts the service they provided.
This review was collected via phone interview by Customer Research Inc.

BB
Bobby B.
Forney, TX
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Bobby said the staff offer genuine customer service. He's been there 3 times, and there's honesty and integrity with the service. If the work is not done right they'll fix it. It seems like they value their repeat customers and the shuttle service is convenient.
This review was collected via phone interview by Customer Research Inc.

RR
Russell R.
Terrell, TX
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Russell said the employee were honest. They worked with integrity. They provided fair work.
This review was collected via phone interview by Customer Research Inc.

SN
Steve N.
Forney, TX
INFINITI M37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Trusted Auto Repair
We have used Martin’s automotive for many years and have never been disappointed! We used them for years on all of our company vehicles and continue to use them for our personal vehicles. Always impressed by their ability to get them in quick, get the repairs done and get them back quick! They’re reasonable, do great work and we treasure knowing an honest mechanic that ALWAYS guarantees his work!! Can’t say enough about their integrity and would highly recommend them to anyone!!

DC
Donald C.
Forney, TX
Mazda Mazda2
Verified Customer
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01/02/2019
Trusted service
Always had my children’s cars serviced by Martins as they traveled to and from college. When they come home they make sure to have any service needed done and it is one less worry.

AR
Austin R.
Texas
Chevrolet Avalanche
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/21/2018 Category: Service
Austin said his service was very overpriced. The employees charged quite a bit for uncompleted service. They were not diligent in finishing his service.
This review was collected via phone interview by Customer Research Inc.

DR
Dennis R.
Forney, TX
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Dennis said every time he has gone to the business, they have taken really good care of him, and he appreciates the great work. He mentioned that he has no complaints, that it's really nice to have competent service handy, and that they provided transportation to him while he was having his vehicle serviced.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Terrell, TX
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12/20/2018
Great Shop
Best shop in DFW. Martins has always taken care of my needs and gone above expectations. Honest, friendly and customer orientated. They have taken care of my kids when I called him to get them when stranded like they were his own. You cannot beat that!!

JS
Jim S.
Crandall, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Jim said the service was good.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
Kaufman, TX
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Randy said the staff did good work, he was in and out.
This review was collected via phone interview by Customer Research Inc.

GN
Gerry N.
Forney, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
New Transmission
I brought my truck in for a transmission replacement on one day and it was ready the next.
Great job.

JJ
Joe J.
Terrell, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Absolutely the Best
The very best mechanic shop in all of Kaufman Country . They fix everything right the 1st time , so there is absolutely no hesitation to continue to use them for all your vehicle mechanical issues ! And they Honestly CARE to do a good job & make the customer happy !