Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

687 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


GC
GERRY C.
Rockwall, TX
Mercedes-Benz ML350
Verified Customer
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12/12/2018
Professional, Quality Service
Took my car in for scheduled service. Everything was done according to manufacturer's recommendations and in a timely and cost effective manner.
I've recommended Jackson's to friends and family members and never had any issues.

JB
JOSH B.
Fate, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great Service
Mr. Jackson is an awesome guy. He really knows his stuff. He's a Christian man as well. His prices are way cheaper then anyone else around. Of course this is how he makes his living, but still 200-300 cheaper. Thanks Mr. Jackson
Josh

DR
Diane R.
Royse City, TX
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Diane said that they always do good work and that they are trustworthy
This review was collected via phone interview by Customer Research Inc.

GH
GARY D. H.
Rockwall, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Efficient
Fast and fair!

Verified Customer
Rockwall, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Quick, trusted service.
In and out in one day.
Reasonable cost.
Trustworthy service.

SG
Steve G.
Fate, TX
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Steve said the business needs to provide more communication to their customers.
This review was collected via phone interview by Customer Research Inc.

PC
PAM C.
Rockwall, TX
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Honest Family Owned
I brought my car in to have my brakes looked at because they were squealing and found out when I took it to Christian Brothers in Rockwall that they had messed up the hardware of my brakes when they repaired it a year and a half ago. A brake job should last more than a year and a half! Jackson Automotive fixed it in one day. They transported me back-and-forth because I had no one to do that for me which was very accommodating. They don’t try to rip you off and tell you one million other things are wrong with your car either! They do an excellent job and are very trustworthy and that’s hard to find in mechanics these days.

MS
MOSES S.
Rockwall, TX
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Expert and Professional Service
Very reliable and professional service.
Any make or model; all 5 of my vehicles are serviced at Jackson Automotive Specialists.
They do it right the first time.
Highest level of integrity.
I can always recommend to my family and friends.

KC
Kevin C.
Rowlett, TX
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Kevin said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MA
Matt A.
Royse City, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Spoke with Dorio. He said this business does all his work.
This review was collected via phone interview by Customer Research Inc.

LG
LENA G.
Heath, TX
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Best customer service and I trust them completely. Highly recommend them.
I trust them completely. Always pleasant and treat me like I am part of the family. I will never go to anyone else. Highly recommend them.

JR
JACK R.
Heath, TX
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
SUPER SERVICE ALWAYS FRIENDLY AND PROFESSIONAL
IT IS A BIG PLUS TO GO TO A LOCAL AUTOMOTIVE SHOP WHERE THEY KNOW WHAT THEY ARE DOING!

JOAN. R.

JG
Jerry G.
Rockwall, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Jerry said the business does great work.
This review was collected via phone interview by Customer Research Inc.

KP
Kevin P.
Rockwall, TX
Lexus RX 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Kevin said the service was fine. The work was good. There was an issue with his service contract. He enjoyed working with Jim and Don.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Garland, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
John said he likes the staff.
This review was collected via phone interview by Customer Research Inc.

BT
BILLY T.
Rockwall, TX
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Great People
Family owned and people you can trust.
They have been keeping our vehicles running for over 20 years.

KE
KIM E.
Rockwall, TX
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Repair to vehicle that had sat for over a year
Very good repair shop.

Verified Customer
Rockwall, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Honest, Professional and Hometown Good
Jackson's has been around for years and has always provided exceptional customer service and support. I totally trust them in their assessment and repair work.
Both James and son Jason are master mechanics and their common sense and attention to detail and quality service is uncompromised.
If you drive it...they can maintain or repair it!

PM
PHYLLIS M.
Rockwall, TX
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Honest & helpful
Mr. Jackson was able to do my repairs without an appointment while I waited with my six-month-old grandson. There is a waiting area with a tv available which helped pass the time. Honest, kind, quality workmanship describe this business.

RA
Robert A.
Rockwall, TX
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Spoke with Shirley. She said they are great do to business with, they do great work and they have used them for several years. When they need work to be done on their vehicle, they will wait for 2-3 weeks if necessary, to get an appointment. They will only go here, to this facility, and no other.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 687 in total