Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

646 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


EM
Eric M.
Rockwall, TX
BMW 745Li
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Eric said everything went good. He had a few issues, but overall it was good.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Rockwall, TX
Volkswagen Eos
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jerry said the business is the best. He can count on them to get the work done.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Rockwall, TX
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Michael said the staff members were good guys.
This review was collected via phone interview by Customer Research Inc.

SH
SHARON H.
Rockwall, TX
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Honest + diligent
The guys at Jackson worked diligently and wholeheartedly to identify and fix the problem with our back hatch. Really appreciated their honesty in saying they just couldn't find the source of the problem - and they didn't charge us! What, all that work and no charge? That's right - super great people

JD
Jeff D.
Rowlett, TX
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Jeff said his overall experience very good.
This review was collected via phone interview by Customer Research Inc.

CF
Craig F.
Terrell, TX
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Spoke with Craig's wife. She said she always gets good service and it's fixed right the first time.
This review was collected via phone interview by Customer Research Inc.

MB
Micheal B.
Terrell, TX
Mercedes-Benz R350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Micheal said they do an excellent job.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Texas
INFINITI G35 Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
David said they did a good job.
This review was collected via phone interview by Customer Research Inc.

LD
LIN D.
Rowlett, TX
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018
Good experience
Good experience.

BB
Bob B.
Rockwall, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Bob said he is happy with the service at this business. They are honest and have reasonable pricing.
This review was collected via phone interview by Customer Research Inc.

LA
Lee A.
Royse City, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Spoke with Virginia. She said she was always happy with the service and they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

NR
NICOLE R.
Forney, TX
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Service was great!
The service was done in a timely manner. They were very nice. They called me befor they started working on my vehicle.

PC
PAM C.
Rockwall, TX
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Nice family owned business
This was the first time I brought my car to be worked on here and they did a good job. I am a single woman and it’s nice to go somewhere that you don’t feel like they’re trying to rip you off. I have found my new mechanic!

DC
DEBBIE C.
Rockwall, TX
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
July 12, 2018 experience
The people were were knowledgeable and friendly. The service was outstanding!

CG
CARL G.
Rockwall, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Always humorous and friendly yet professional and very knowledgeable
As always staff was friendly and very knowledgeable.

SO
STEVE O.
Rockwall, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Service was awesome!
Jackson Automotive staff were very helpful, honest and considerate. They were respectful of my time. Work was done professionally and in a timely manner. I will definitely take my vehicles back here for service. I will also recommend them to family and friends.

TA
TOMMY A.
Rockwall, TX
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Jackson automotive did what was expected at a reasonable price.
James does a good job of getting my vehicle serviced as quickly as possible and returned back to me in a very timely manner. I really appreciate their quick service.

LG
LENA G.
Heath, TX
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
EXCEPTIONAL customer service and knowledge.
Jackson is now the only place I will take my car. Their knowledge of any type of vehicle is outstanding. I had taken my 2002 Cadillac to them after others had tried to fix it, charged me and put all wrong parts on it. Jackson Motors did not deceive me and my car is driving like a new car. Thank you Jackson Automotie.

KJ
Keith J.
Wolfe City, TX
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Keith said the business took care of everything professionally.
This review was collected via phone interview by Customer Research Inc.

DA
Derek A.
Texas
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Derek said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 646 in total