Reviews
JW
John W.
Rockwall, TX
Chevrolet Suburban
Verified
John said, the repairs took longer than he thought they would, but he is a repeat customer.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
JOHN(BILL) L.
Garland, TX
Volvo V70
Verified
A TITLE IS NOT NECESSARY, WASTE OF TIME
EXCELLENT, HONEST, EXPERT SERVICE.
Recommended
PB
Pete B.
Mesquite, TX
Ford Police Interceptor
Verified
Pete said the staff did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jeff C.
Rockwall, TX
Buick Enclave
Verified
Spoke with Jeff's wife. She said the employees did a good job. They were quick. Her vehicle was ready on the same day it was brought in and it hasn't had any issues since.
Recommended
This review was collected via phone interview by Customer Research Inc.
EU
Eloy U.
Rockwall, TX
GMC Sierra 1500
Verified
Eloy said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JG
Janice G.
Rockwall, TX
Saturn L200
Verified
Janice said everything was nice and handled well. The staff explained everything.
Recommended
This review was collected via phone interview by Customer Research Inc.
TR
Tom R.
Rockwall, TX
Toyota Camry Solara
Verified
Tom said he did not have any problems with the service. The staff were pretty quick to find the diagnosis and do the work. Even though the parts were difficult to get they did a nice job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Jerry M.
Heath, TX
Mercedes-Benz C280
Verified
Jerry said this business always meets her expectations. She will not go any place else with her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
IU
IVY U.
Rockwall, TX
Chrysler PT Cruiser
Verified
everyone is great
I love this place, they always help me with my cars and advise me what to do.
Thank you for the wonderful job.
Thank you for the wonderful job.
Recommended
CD
CAROLYN D.
Heath, TX
Chevrolet Colorado
Verified
Excellent service!
My vehicle was fully repaired and ready to go within a few hours of the time I dropped it off. Unlike what I would have had to "endure" at the local dealership, no one tried to "sell" me any services I didn't need (that would have cost me an exorbitant of money!).
Recommended
CW
Chris W.
Royse City, TX
Ford Escape
Verified
Chris said the mechanics took good care of him in his emergency situation. The vehicle was repaired correctly and he had no complaints.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
SCOTT C.
Royse City, TX
Chevrolet Silverado SS
Verified
Excellent, fast service
Friendly and fast service. Won't hesitate going back to them for repairs.
Recommended
BL
Bill L.
Rockwall, TX
Verified
Bill said this business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
MN
Michael N.
Heath, TX
Toyota Highlander
Verified
Michael said the staff was helpful. They provided prompt, easy service.
Recommended
This review was collected via phone interview by Customer Research Inc.
WH
WILLIAM H.
Royse City, TX
Chevrolet Camaro
Verified
RELIABLE, GETS TO THE PROBLEM.
This is the place to go, you can trust them to do it right and feel good they care about your car.
Recommended
DS
Doug S.
Heath, TX
Ford Explorer
Verified
Doug said, he was looking for a hard to find part, that would cost him $400 and James found it for half that at a salvage yard. They gave him great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
CARL G.
Rockwall, TX
Ford F-150
Verified
Professional work and a friendly atmosphere.
The work is always top notch and professional yet done in a cordial friendly environment. They take the time to explain what the problem is with your vehicle and what it takes to correct that problem.
Recommended
RE
Rex E.
Royse City, TX
Hyundai Sonata
Verified
Rex said the staff have always done what they said they were going to do and taken care of his business.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
CHERYL G.
Rockwall, TX
Toyota Camry
Verified
knowledgeable and friendly
I am so happy to have found Jackson Automotive. Was readily able to get an appointment, feel that attention was given to details, price was reasonable and I have confidence my car is safe for a couple long trips coming up!
Recommended
ST
SUZANNE T.
Rockwall, TX
Land Rover Range Rover Evoque
Verified
Friendly and personal
He always helps me and with minimum expense. His work is always perfect! I’m thankful for him!!
Recommended