Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

655 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


BB
Bill B.
Rockwall, TX
Mercury Grand Marquis
Verified
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09/17/2018 Category: Service
Bill said this business is local and he has always been satisfied with their work..
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Rockwall, TX
Ford Police Interceptor
Verified
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09/17/2018 Category: Service
Mike said the business is a good place and they do a good job. He wants to thank the business for doing a good job.
This review was collected via phone interview by Customer Research Inc.

PM
PHYLLIS M.
Rockwall, TX
Honda Accord Coupe
Verified
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09/10/2018
First time customer
After frustration dealing with a local auto dealership, I checked with friends & neighbors on where I could go for honest, prompt, good service. The Jackson name kept coming up. They were prompt, polite, and reasonable. Will definitely be a returning customer. (Wish they had Saturday hours.)

DA
Derek A.
Rockwall, TX
Acura TL
Verified
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09/07/2018 Category: Service
Derek said the business did a good job and he didn't have any issues.
This review was collected via phone interview by Customer Research Inc.

CM
CRAIG M.
Rockwall, TX
Jeep CJ5
Verified
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09/01/2018
Quality and Trusted Work
Been using Jackson Automotive for many years now. Great people to work with and they provide the quality of work you hope for. I am really appreciative that they are here in Rockwall. If you need a mechanic try them out. I am confident you wont be disappointed.

JB
JOSH B.
Fate, TX
Ford Police Interceptor
Verified
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08/23/2018
Minor Repair
Mr. James Jackson, did a good job. I priced other automotive shops and they came in way high. Very pleased with my service. Great job guys.

DF
Dennis F.
Rockwall, TX
Mercury Mountaineer
Verified
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08/22/2018 Category: Service
Dennis said he has known the business owner, James, for 25 years and they do good work. He stated he has never had to take anything back.
This review was collected via phone interview by Customer Research Inc.

BM
Bruce M.
Rockwall, TX
Porsche Boxster
Verified
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08/22/2018 Category: Service
Bruce said the staff at this business are good people. They know what they're doing.
This review was collected via phone interview by Customer Research Inc.

SM
Stan M.
Royse City, TX
Toyota Corolla
Verified
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08/20/2018 Category: Service
Stan said the staff was able to fit him in immediately. He need a new battery. They jumped on it and got it done. He usually does his own work. He was impressed with them.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Rockwall, TX
Volkswagen Eos
Verified
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08/15/2018 Category: Service
Jerry said the business is the best. He can count on them to get the work done.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Rockwall, TX
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Michael said the staff members were good guys.
This review was collected via phone interview by Customer Research Inc.

SH
SHARON H.
Rockwall, TX
Nissan Armada
Verified
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08/10/2018
Honest + diligent
The guys at Jackson worked diligently and wholeheartedly to identify and fix the problem with our back hatch. Really appreciated their honesty in saying they just couldn't find the source of the problem - and they didn't charge us! What, all that work and no charge? That's right - super great people

JD
Jeff D.
Rowlett, TX
Acura MDX
Verified
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08/10/2018 Category: Service
Jeff said his overall experience very good.
This review was collected via phone interview by Customer Research Inc.

CF
Craig F.
Terrell, TX
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Spoke with Craig's wife. She said she always gets good service and it's fixed right the first time.
This review was collected via phone interview by Customer Research Inc.

MB
Micheal B.
Terrell, TX
Mercedes-Benz R350
Verified
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07/30/2018 Category: Service
Micheal said they do an excellent job.
This review was collected via phone interview by Customer Research Inc.

LD
LIN D.
Rowlett, TX
Toyota Tacoma
Verified
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07/29/2018
Good experience
Good experience.

BB
Bob B.
Rockwall, TX
Ford Police Interceptor
Verified
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07/28/2018 Category: Service
Bob said he is happy with the service at this business. They are honest and have reasonable pricing.
This review was collected via phone interview by Customer Research Inc.

LA
Lee A.
Royse City, TX
Ford Pickup
Verified
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07/25/2018 Category: Service
Spoke with Virginia. She said she was always happy with the service and they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

NR
NICOLE R.
Forney, TX
Chevrolet TrailBlazer
Verified
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07/23/2018
Service was great!
The service was done in a timely manner. They were very nice. They called me befor they started working on my vehicle.

PC
PAM C.
Rockwall, TX
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Nice family owned business
This was the first time I brought my car to be worked on here and they did a good job. I am a single woman and it’s nice to go somewhere that you don’t feel like they’re trying to rip you off. I have found my new mechanic!

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