Reviews
HS
HEATHER S.
Rockwall, TX
Chevrolet Malibu

02/11/2019
Friendly staff, good service
Friendly staff, good service
Recommended
DL
DAVID L.
Rockwall, TX
Chevrolet Blazer

02/09/2019
Trust
They can be trusted to fix the issue. and when you get it back it's right.
Recommended
AS
ALICIA S.
Mesquite, TX
Dodge Grand Caravan

02/07/2019
Great Service
Great service at a reasonable price. They always recommend what's best for your vehicle without being pushy just to get your business.
Recommended
KC
Kevin C.
Rowlett, TX
Ram 3500

02/07/2019
Category:
Service
Kevin said the business was able to complete the work on the vehicle quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
KG
KIRK G.
Rockwall, TX
Ford Police Interceptor

02/02/2019
Great service
The service is great and prices are fair.
Recommended
MS
MIKE S.
Rockwall, TX
Jeep Wrangler

01/25/2019
Fast, Friendly, Knowledgeable
Great people that know what they are doing - highly recommend
Recommended
RH
RAY H.
Quinlan, TX
Lexus IS 250

01/24/2019
Very trustworthy
Jackson is very thorough when you bring vehicle into their shop. You tell them the problem and they are able to find the problem and give you an estimate usually within minutes. They do not try and sell you something that is not needed and they don’t waste time so they just charge you for shop hours. I have taken my vehicle to them on 4 different occasions and they fixed my problem while I waited. Fair priced and very thorough.
Recommended
SD
Sue D.
Rockwall, TX
Chevrolet Suburban

01/23/2019
Category:
Service
Sue said the customer service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
JOHN(BILL) L.
Garland, TX
Volvo V70

01/20/2019
A ++++ SUPER DUER !
HONEST, KNOWLEDGABLE, GOOD PEOPLE. YOU WILL HAVE 2 DRIVE A LONG WAY 2 FIND BETTERER !
Recommended
WA
WILLIAM A.
Farmersville, TX
BMW 3 Series

01/19/2019
Awesome as always
James at the front desk is GREAT, he knows exactly what he's doing and doesn't waste your time. I had taken my car to Classic BMW and will never make that mistake again. The care and service I get at your shop is a step above anything I've gotten anywhere else. My BMW will never go anywhere else. I can tell you Classic BMW didn't get a good review at all.
Recommended
AB
ALICE B.
Rockwall, TX
Lexus RX 330

01/16/2019
Great service
They go out of their way to give you & your car the best service. I feel very confident in their knowledge of how to take the best care of my car.
Recommended
JJ
Jill J.
Rowlett, TX
Honda CR-V

01/16/2019
Category:
Service
Jill said the employees were honest and kept her updated. She stated they made her feel good because they saved her from future repairs.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Dan B.
Rockwall, TX
Audi Q5

01/16/2019
Category:
Service
Dan said the business was excellent. They did everything he wanted them to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
CC
CINDY C.
Rockwall, TX
Chevrolet Tahoe

12/23/2018
Great Place
Great place with honest people working for them. I don't feel like I have been riped off with additional repairs not needed. i trust their work and will continue to go there for all repairs.
Recommended
JH
JAMES H.
Rockwall, TX
Suzuki XL7

12/21/2018
Courteous and dependable
Courteous and dependable same day service.
Recommended
DP
Dhruv P.
El Cerrito, CA
Chevrolet Camaro

12/21/2018
Category:
Service
Dhruv said the business made everything clear and they did what they needed to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
TR
TODD R.
Rockwall, TX
Volkswagen Tiguan

12/20/2018
Trust worthy Shop
My 18 year Old daughter went to Rusty Wallace VW to get her Car fixed, they wanted $1700 to get it running, charging her for all kinds of things she didn't need. Had the Car towed to Jackson Automotive, car was fixed next day for $500, Car runs great !
Recommended
JF
Jim F.
Rockwall, TX
Acura 3.2TL

12/13/2018
Category:
Service
Spoke with Carol. She said the staff is extremely bright when diagnosing problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
BW
Brent W.
Rockwall, TX
Mercury Mountaineer

12/13/2018
Category:
Service
Brent said Jackson was honest. He provided straight forward service. He provided him service information on possible repairs.
Recommended
This review was collected via phone interview by Customer Research Inc.
GC
GERRY C.
Rockwall, TX
Mercedes-Benz ML350

12/12/2018
Professional, Quality Service
Took my car in for scheduled service. Everything was done according to manufacturer's recommendations and in a timely and cost effective manner.
I've recommended Jackson's to friends and family members and never had any issues.
I've recommended Jackson's to friends and family members and never had any issues.
Recommended