Business Solutions
English Español
SureCritic / Auto Maintenance / Martin's Auto Service
business image

Martin's Auto Service

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)
38
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
62%
4 stars
12%
3 stars
<1%
2 stars
12%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
38
Net Promoter Score ®

Business Details

About

Martin’s Auto Service is a family-owned and operated repair facility that has been serving Landisburg, Pennsylvania since 1980. We provide oil changes, brake repairs, engine repairs, and more. Martin’s Auto Service is a family-owned and operated repair facility that has been serving Landisburg, Pennsylvania since 1980. We provide oil changes, brake repairs, engine repairs, and more.

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(717) 789-4549
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
2075 Landisburg Road Landisburg, PA 17040
Get Directions
Martin's Auto Service's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)
Write a Review
Recent Reviews
RJ
gravatar
Robert E J.
Landisburg, PA
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2022
verified customerVerified Customer
10
Car rattle
Took our car in to see where the rattle was coming from. Got a call from Keith explaining the issue and the options available. With the option we chose they weren’t sure if they could have it done that day. I explained that I had an appt scheduled and they were able to get it done!
The Team at M. from Martin's Auto Service responded on 07/18/2022 04:08 AM

Thanks for taking the time to leave us a review.  We always strive to get our customer's repairs taken care of, especially in a time-sensitive situation.  We are grateful for your patronage and look forward to servicing your vehicle's needs in the future.  

CJ
Callie J.
Shermans Dale, PA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2022
verified customerVerified Customer
10
Great towing and service
My car broke down on a Wednesday night and we were scheduled to leave for vacation Friday morning. Martin’s towed my car and fit the repair into their schedule first thing Thursday morning so we had the car back that same day. They called me throughout the repair to let me know what they found and the expected cost. I will definitely call them for any future service on my car. I highly recommend them.
The Team at M. from Martin's Auto Service responded on 06/24/2022 01:16 PM

Thanks for taking the time to leave us a review, Callie!  We were happy to jump in and help you out this week and are grateful for your patronage.  Looking forward to working with you for all your future vehicle's needs.  Hope you had/are having a wonderful vacation with your family!

GL
gravatar
Gregory L.
Shermans Dale, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2022
verified customerVerified Customer
10
Martins local garage great service
Martins is a great local garage that can do any kind of service needed for your car or truck they are truthful and up front with you no hidden costs
The Team at M. from Martin's Auto Service responded on 06/23/2022 05:57 AM

Thanks for taking the time to leave us a review, Greg. We are grateful for your patronage and look forward to servicing all your vehicle's needs in the future.  

JG
Jean G.
Mitsubishi Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2022
verified customerVerified Customer
10
Awesome work and staff
Always accommodating and friendly.
The Team at M. from Martin's Auto Service responded on 06/22/2022 10:22 AM

Thanks for taking the time to leave us a review, Jean.  It's always a pleasure to see you and service your Mitsubishi Outlander! 

JS
James S.
Loysville, PA
Ford Explorer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/12/2022
verified customerVerified Customer
0
Oil chage
I came in for an oil change and courtesy check,I got a call that my oil pan plug was stripped and would just spin so they would have to order an oil pan and might take a couple days to get it in and got a qoute of 460 so I said go ahead and let me know when its done that I have another vehicle I can use in the meantime.When I got the call that it was done I was told the quote I received was incorrect that my total was over 1000.So I have 3 issues.1 if my plug was faulty how did I never notice an oil leak? 2 Had I received a quote for 1000 I would have taken the option offered to top off the oil and wait on repair and just come pick it up.3 When I picked it up I was told that the courtesy check was never done.Very disappointed in all aspects of my visit.
The Team at M. from Martin's Auto Service responded on 06/15/2022 01:36 PM

Thanks for leaving a review and I apologize for your experience.  After talking with the tech and service advisor, it was certainly an error on our behalf that we did not provide you with an accurate quote for the job.  To remove/replace the oil pan on a V8 Explorer, we had to remove many parts of your vehicle, totaling to just under 7 hours of labor.  To answer your question, there was not any type of oil leak occuring from the plug.  However, the plug would not have been able to tighten back into the oil pan once it was removed (for the standard oil change) due to it being frayed/stripped.  I understand your frustration and disappointment and would be happy to do a complimentary oil change on your vehicle in the future for the oversight.  Please contact us at any time about this.  

Verified Customer
Subaru WRX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/09/2022
verified customerVerified Customer
3
Forgetful?
Haven't been here for years. Last time they forgot to tighten the oil plug. All my oil leaked out.
The Team at M. from Martin's Auto Service responded on 06/15/2022 01:18 PM

Thanks for leaving a review and letting us know.  I apologize that this occurred a few years ago.  We would be more than happy to give you a discounted oil change in the future.  

RJ
gravatar
Robert E J.
Landisburg, PA
Subaru Legacy
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2022
verified customerVerified Customer
8
ok
ok friendly service
PS
gravatar
Paula S.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2022
verified customerVerified Customer
10
First time customer.
This was my first visit to Martin's Auto Service and I am very pleased with their service. My appointment was for 9 am and they promptly took my car into the service area for the oil change and state inspection that I had asked for. In about an hour the service technician came out to let me know my car was finished and where it was parked. I had an oil change coupon that I had downloaded from their website which and was pleased with the cost of the visit. They also provided me with a detailed list of everything that was checked during the inspection and reminded me to make an appointment for a check up when my car reaches 100,000 miles. I was very pleased with their service and the friendly employees. This will be my go to place for auto service from now on.
The Team at M. from Martin's Auto Service responded on 05/17/2022 08:13 AM

Hey Paula.  Thanks for taking the time to review the shop.  It was a pleasure meeting you and helping you with your vehicle's needs. 

The Team at M. from Martin's Auto Service responded on 06/28/2022 11:50 AM
Thank you Paula, we are happy to help!
Displaying all 8 Review
Businesses Near You
Safe Choice Auto
99
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(76 Reviews)
Team One Auto Group - Dillsburg
87
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,538 Reviews)
Leahys Auto Repair
96
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(263 Reviews)
Team One Auto Group - New Cumberland
89
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,189 Reviews)
Ken Doll Jr. General Repairs & Auto Sales
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(145 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.