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Martin's Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(202 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Here at Martin's Auto Service, we offer quality automobile repairs at an affordable price. We believe in being completely honest with our customers, therefore, we will not try to sell you on any unnecessary repairs. Please call us at (509) 325-4568 to set up your appointment. Here at Martin's Auto Service, we offer quality automobile repairs at an affordable price. We believe in being completely honest with our customers, therefore, we will not try to sell you on any unnecessary repairs. Please call us at (509) 325-4568 to set up your appointment.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(509) 325-4568

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2520 N Monroe St Spokane, WA 99205
Martin's Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(202 Reviews)

WL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Always great service
Great service, great price.

CE
CYNTHIA E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Wonderful everytime!
Their Honesty is everything

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
9
Uncovered dealer's wrong diagnosis
It was great to get an honest assessment of what my car really needed. Walked out the door paying less than half of what the dealer had quoted for unneeded repairs.

MG
MARYANN G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Excellent mechanics
These mechanics are the best! They really care about the customer and do their best to keep costs down. They take pride in their work. My auto runs like it's new. Not many shops like this around anymore. Thank you Martins Auto Repair.

SM
SHARI M.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/11/2025
verified customerVerified Customer
7
Rattle
Affordable eval we will see if changes help

JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Oil change
Friendly. Convient. Knowledgeable.

ME
MARIE E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
AC Feron/check for leaks
From making an appointment to the service, everything went smoothly. Found the leak which prior Auto Service did not. Finally have cold air coming out the vents!

TL
TERRI L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Thank you!
Excellent experience all the around. I brought my car in and it was repaired the same day. Customer service was great, they went over everything with me. The charges for services was reasonable. I was ready to sell my car, but now it runs like a champ! Than you so much.

Verified Customer
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Oil Change
The staff at Martins is excellent! I had an oil change and they made sure to ask what oil was preferred, made sure I was aware of cost ahead of time , kept me updated on time and went thru everything with me when I picked it up.

NS
NICHOLE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Best Shop Around
Brandon takes care of you like family. always remembers your name and your cars, is so easy to talk to, makes sure he explains everything so that you understand. I used to price around and get stuff don't the cheapest and always found martins to be very reasonably priced, not always the cheapest but I can always trust their work and never even have to think about auto repairs anymore. I just take it to them and let them handle it and it's a huge relief. As long as brandon is here i won't go anywhere else.

LJ
LISA J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Good Service
Martin’s has always given me good service. I feel they are honest and don’t push to get things done on your car that aren’t necessary. They tell me what eventually needs to be addressed and what it will cost, which gives me time to save up money.
It can be spendy, but what automotive upkeep isn’t (coming from the perspective of someone who doesn’t make much money). Receipts clearly account for parts and labor costs.
I would recommend Martin’s.

JF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Reliable and honest
I have taken several different cars to these guys over the years and have never been lied to or cheated and every repair that was ever done to my cars was legit and kept my car running as expected. Their mechanics know what they’re doing, but what I love is their honesty. I have been told by other so-called mechanics that I need a very expensive part. I can go to Martin’s Auto and they tell me that I do not need that expensive part and what I end up paying is probably less than half what I was expecting. I rely on them to keep my car running like new and I will always take my cars to Martin’s Auto.

JT
JENNIFER T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Honest & Respectful
It is so refreshing to feel listened to and heard. My vehicle has been having problems for over a year and this is the first shop that has actually assessed the problem before telling me it would be thousands of dollars.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
OH MY GOODNESS
I was done with ' process of elimination '. The same oh problem...not starting. 2003 Town&Country loaned to me to use as long as needed. For months this van was down. Then my knight in a Suburban appeared in my place if business. To make a good story short he offered to have my van towed to the shop free. Martin's. When I called to see if they were even interested because so many had already worked on it...that kind funny lady made the appt and said have them drop it off before 9AM. I talked to one of the guys around 11, 'once he gets done with the machine/diagnostic he'll give me a callback. The mechanic said they replaced a broken part mended a couple others runs good and we close at 5:30. Its 4:30 and I'm at work in the Valley... Or you can pick it up Monday YES! So courteous. Didn't treat me like an old Lady uneducated in auto repair. AND the bottom line was well under the estimate given when I first called. Thanks Martin's. Van runs better than ever. LOVE YOU ALL!!

LF
gravatar
LILY F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
These guys are AMAZING
My car was in quite a state and Martin’s was super patient and worked their butts off to get it running how it needed to which I cannot express enough how much I appreciate it!! Brandon in particular was super communicative and my fiance and I are so grateful for these guys!!!
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