Masello's Auto Service


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

698 Reviews

100% Would Recommend
Latest Review 4 days ago
MARK M. on 04/19/2018
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"Maintanence"
As Always...Excellent service, and the coffee is very good also, even with a special look at one of the tires for a leak?...in and out in an hour. How can ya go wrong?..The point is ya CAN"T. TONY, MATT,AJ AND DAVE MAKE THIS A PLEASANT EXPERIENCE. Sometimes the cost is more, but then we are dealing with automobiles. And they are the worst investment you will ever make in your life. EVER!!!!..so if you want to keep yours running smoothly, check out Tony and the guys at Masello's, you Will be glad you did!!!
Vehicle: Buick Verano
Service Date: 04/18/2018
Review Created: 04/19/2018 05:05 AM
VINCE G. on 04/18/2018
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"Honesty and attention to detail."
Great personal atmosphere. Very friendly and knowledgeable staff. Honest work at an honest price
Vehicle: Honda CR-V
Service Date: 04/13/2018
Review Created: 04/18/2018 04:44 PM
ROBERT H. on 04/17/2018
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"Help on short notice "
Great job on short notice! You guys are great!
Vehicle: Ford F-150
Service Date: 04/13/2018
Review Created: 04/17/2018 05:11 PM
Lindsay B. on 04/17/2018
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Lindsay said they did a very good job.
Vehicle: Toyota Prius
Category: Service
Service Date: 04/13/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
NICHOLAS M. on 04/13/2018
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"Great professional service"
I can always count on the best and honest evaluation and service for what needs to be done to keep me safe . Olga Mulpagano
Vehicle: Chevrolet Cruze
Service Date: 04/10/2018
Review Created: 04/13/2018 08:01 AM
MARIANNA B. on 04/11/2018
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"Usual Great Service"
Just in for an oil change, state inspection. Asked if they could check out a small (but annoying) noise coming from rear of car. Of course the mechanic found it (rear backing plate) and repaired it. If I'd taken it to Honda? Hah! If they'd located problem (big if) they'd have insisted it needed replacement and charged me hundreds of bucks. Not Masello's - they FIX cars. So glad to be a customer. Have recommended to many other satisfied customers.
Vehicle: Honda Element
Service Date: 04/06/2018
Review Created: 04/11/2018 09:08 AM
ANDY C. on 04/10/2018
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"Tony always helps in emergencies"
Thanks goes to Tony and his crew of talented mechanics - Matt, TJ et al. They are efficient, courteous & knowledgable. No job is too big or too small. My little Mazda is safer in all ways (good tires, strong battery, all around maintainence) with Masello’s regular car care. Thank you Tony!
Vehicle: Mazda Mazda2
Service Date: 04/06/2018
Review Created: 04/10/2018 04:50 AM
PETE M. on 04/09/2018
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"They do great work.."
You guys do awesome work and you guy know how to treat customers and they keep coming back you guy do a great job.
Vehicle: Chevrolet Traverse
Service Date: 04/09/2018
Review Created: 04/09/2018 08:30 PM
Jennette P. on 04/06/2018
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Jennette said she would recommend this business for service.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 03/26/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Fred L. on 04/05/2018
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Fred said, this business is quick.
Vehicle: Hyundai Accent
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
David G. on 04/04/2018
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David said he has been a customer for years.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Robert W. on 04/02/2018
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Robert said the employee did a good job. He is good, very informative, and a good guy. He is very trustworthy. He helped him out.
Vehicle: Kia Optima
Category: Service
Service Date: 02/20/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
LISA T. on 03/27/2018
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"Perfect!"
As always, i had a very easy time at Masello's. Tony and his staff are so friendly and professional. I would recommend this place to everyone needing anything done to their car!
Vehicle: Honda CR-V
Service Date: 03/23/2018
Review Created: 03/27/2018 09:18 AM
JANET B. on 03/23/2018
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"5 star!!"
I was referred to Masello's by a coworker who told me he brings all his cars there and will go no where else. Tony will take care of you like you part of his family. He squeezed me in on a day he was booked solid. And brought me to work after I dropped my car off. I totally trust his advice...I had been told by other places things needed to be replaced when they did not. Tony is honest and affordable. I will go no where else! Love these guys!!
Vehicle: Toyota RAV4
Service Date: 03/20/2018
Review Created: 03/23/2018 11:23 AM
BECKY G. on 03/13/2018
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"Can’t beat these guys! "
I actually enjoy going to my mechanics! Love the conversations with Tony and AJ while I wait, his crew are always glad to see you and they do a great job
Vehicle: Honda Accord Crosstour
Service Date: 03/09/2018
Review Created: 03/13/2018 07:46 PM
David S. on 03/10/2018
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David said the staff were pretty good.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/28/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Ashley R. on 03/10/2018
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Ashley said the staff were very accommodating.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 03/01/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Lisa J. on 03/09/2018
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Spoke with Kiana. She said the staff is honest and kind.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/01/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Patrick S. on 03/09/2018
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Patrick said they were very transparent about what they were doing and had a quick turnaround.
Vehicle: Honda Fit
Category: Service
Service Date: 03/07/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Bill H. on 03/07/2018
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Spoke with Rosemary. She said they are good, they take good care of her. They are an excellent business that does great work.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 03/05/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
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