Masello's Auto Service


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

671 Reviews

100% Would Recommend
Latest Review about 9 hours ago
TIFFANY M. on 02/20/2018
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"Quick, friendly, knows their stuff"
Had to get a new windshield wiper blade. Took my car in just as I was stepping out. Found out drivers was the one needing the fix; I thought it was passenger. Quality of wiper they installed quickly for me is fantastic!
Vehicle: Subaru Forester
Service Date: 02/16/2018
Review Created: 02/20/2018 04:22 AM
CHUCK K. on 02/16/2018
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"Always good service at a fair price"
We have used this service for years and are very happy with it. We are confident that every repair will be done well and quickly.
Vehicle: Honda Accord Cpe
Service Date: 02/14/2018
Review Created: 02/16/2018 06:18 AM
COREY P. on 02/15/2018
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"Always satisfied!"
Tony and his team are fantastic at what they do, and never upcharge. They’ll tell you what needs to be done to your car and do it with reasonable prices and have it done by trustworthy people! Went here after a bad experience at a chain and have never looked back.
Vehicle: Toyota Camry
Service Date: 02/13/2018
Review Created: 02/15/2018 05:12 AM
Rose A. on 02/14/2018
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Rose said the service was really quick.
Vehicle: Kia Spectra
Category: Service
Service Date: 02/02/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Jill D. on 02/13/2018
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Spoke with Frank. He said the overall service was good.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 02/12/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
ROBERT H. on 02/10/2018
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"Great work"
Awesome techs, great guys! They have worked on our vehicles for 20 years ‘
Vehicle: Ford F-150
Service Date: 02/06/2018
Review Created: 02/10/2018 10:31 AM
Tyler D. on 02/10/2018
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Tyler said the service was great.
Vehicle: Ford Ranger
Category: Service
Service Date: 02/05/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Wasim A. on 02/09/2018
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Wasim said his overall experience was good. They have serviced his vehicle for the last year and a half, and have kept it running through some crazy issues. Their prices are always great.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 02/08/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
JESSICA P. on 02/08/2018
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"Hands down best in town"
I wouldn't go anywhere else in Syracuse. Tony and his team are the best, and have helped me out many times. Honest, reliable, friendly, and they do great work.
Vehicle: Honda CR-V
Service Date: 02/06/2018
Review Created: 02/08/2018 03:48 PM
Ziad F. on 02/07/2018
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Ziad said he would recommend this business for service.
Vehicle: Dodge Caliber
Category: Service
Service Date: 01/19/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Tom H. on 02/06/2018
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Tom said everything went extremely well at the business. He said he was also happy with the staff.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Britt D. on 02/05/2018
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Britt said his experience with the business was very good. They provided a friendly atmosphere and he did not get the impression they were ripping him off. He liked working with the people and they were honest.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/24/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
JOHN N. on 02/03/2018
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"The way the business is run and the outstanding employees"
I like having my auto work performed here very trustworthy...
Vehicle: Ford F-150
Service Date: 01/30/2018
Review Created: 02/03/2018 01:37 PM
MARK M. on 01/29/2018
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"Excellent"
As always the service and care is at the highest levels. AJ,Tony,Matt and Dave make the experience the BEST. Plus Tony makes good coffee too for early in the morning. LOL. If you are looking for the best in service ,knowledge , and automotive car care, THERE ARE NO BETTER IN THE SYRACUSE AREA.
Vehicle: Buick Verano
Service Date: 01/23/2018
Review Created: 01/29/2018 07:51 PM
Mireylis A. on 01/22/2018
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Mireylis said the business provided good service.
Vehicle: Toyota Sienna
Category: Service
Service Date: 01/12/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Amy G. on 01/19/2018
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Amy said this business got her in promptly and they did good work.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 01/15/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Amy G. on 01/19/2018
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Amy said this business got her in promptly and they did good work.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 01/15/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Dana M. on 01/19/2018
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Dana said the business is very good. Everyone was very nice and helpful.
Vehicle: Chrysler 200
Category: Service
Service Date: 01/17/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Jaquille B. on 01/18/2018
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Jaquille said the staff at this business really went the extra mile to make sure everything was fine with his vehicle. He appreciated their great communication before, during and after their service. He liked everything they did.
Vehicle: Nissan Maxima
Category: Service
Service Date: 01/11/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Naquan P. on 01/18/2018
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Naquan said he would recommend this business for service.
Vehicle: Chrysler 200
Category: Service
Service Date: 01/12/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 671 in total