Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

729 Reviews

99% Would Recommend
Latest Review about 15 hours ago

Reviews


BB
BONITA B.
Syracuse, NY
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2018
Great service at a reasonable price
Great service

FK
Faith K.
Syracuse, NY
Daewoo Leganza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Spoke with Ed. He said the business provides excellent service. He has confidence that what they do is what is needed for his vehicles. He said he trusts their integrity and the quality of work.
This review was collected via phone interview by Customer Research Inc.

KS
Katie S.
Syracuse, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Katie said they were super helpful and gave her a ride home. They were very nice.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
New York
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Jim said the staff were very professional and everything was good.
This review was collected via phone interview by Customer Research Inc.

LB
Lisa B.
Syracuse, NY
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Lisa said, this business is timely, they do excellent work and she gets personal service.
This review was collected via phone interview by Customer Research Inc.

JE
Jacob E.
Syracuse, NY
Kia Rondo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Jacob said the business is very good. He trusts them and they are very honest.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Burlington, VT
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Robert said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Syracuse, NY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
John said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

TK
Thomas K.
Syracuse, NY
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Thomas said that the service was quick, the price was right and the staff were very nice.
This review was collected via phone interview by Customer Research Inc.

JE
Jennifer E.
Syracuse, NY
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Jennifer said the service was the best and the work was done quickly. The employees kept in touch.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Syracuse, NY
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Chris said the employees were quick, efficient and the price was fair. This is a great business to go for service and he will be back.
This review was collected via phone interview by Customer Research Inc.

CJ
Chanelle J.
Syracuse, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Chanelle said the business is really good.
This review was collected via phone interview by Customer Research Inc.

PP
Patricia P.
Syracuse, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Patricia said their service was excellent.
This review was collected via phone interview by Customer Research Inc.

CL
Carrol L.
East Syracuse, NY
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Carrol said she's very satisfied and she's been doing business with Tony for a very long time.
This review was collected via phone interview by Customer Research Inc.

SL
Stacy L.
Camillus, NY
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Stacy said she feels like she's treated very well at the business. Tony does a very good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

LU
LISA U.
Syracuse, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Masellos auto GREAT!
Excellent work! Excellent service! Excellent place to go. Honest.

DB
Derek B.
Syracuse, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Fast and friendly service
Tony and his employees do a nice job. They are honest and reliable and provide great customer service. Only repair what is needed and understand a budget.

NP
NANCY P.
Syracuse, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Honest, reliable and friendly service
I have been taking my vehicles to Tony Masello for about 10 years. I have never been dissatisfied with the quality of service and I feel his prices are fair. I have spoken casually to others in the waiting room--many of whom also say they have brought their cars to Tony for many years. I rely on Tony and his team to keep me informed of current and potential problems. I recommend him often to my friends.

PM
Peter M.
Tully, NY
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Peter said the business delivers on time, and he never has to take the vehicle back. Overall, it is great service.
This review was collected via phone interview by Customer Research Inc.

JB
JANET B.
Syracuse, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Awesome customer service
I will not bring my vehicle anywhere else. To find an honest and professional mechanic is a gem! Tony takes care of you like you are a family member!

Displaying Review 1 - 20 of 729 in total