Massey Cadillac Plymouth Body Shop

Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

719 Reviews

96% Would Recommend
Latest Review about 4 years ago

Reviews


KS
Kevin S.
Michigan
Verified
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07/07/2014 Category: Collision
Kevin said this business provides good service and he is especially pleased with the customer service and efficiency of an employee named Scott. His vehicle was one day late due to one part of his order not being completed and he was not informed about this delay until last minute.
This review was collected via phone interview by Customer Research Inc.

DM
Deanna M.
Michigan
Verified
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07/03/2014 Category: Collision
Deanna said they were very helpful and prompt. Her vehicle was ready when promised and they were customer friendly.
This review was collected via phone interview by Customer Research Inc.

TW
Terrance W.
Michigan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2014 Category: Collision
Terrance said this business provided good customer service. They are better than most other similar facilities.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2014 Category: Collision
Mary said the business always treats her nicely and respectfully.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Michigan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2014 Category: Collision
Rick said he was very happy with his experience.
This review was collected via phone interview by Customer Research Inc.

EG
Eric G.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2014 Category: Collision
Spoke with Susan. She said they provided good service and good follow-up.
This review was collected via phone interview by Customer Research Inc.

MF
Mark F.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2014 Category: Collision
Mark said he is happy with this business. He is very pleased with them. The managers there do a good job.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Michigan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2014 Category: Collision
Spoke with Drew. He said he was very satisfied with the work completed. They were helpful and he enjoyed them.
This review was collected via phone interview by Customer Research Inc.

SE
Susan E.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014 Category: Collision
Susan said they were really helpful and got the repairs done on time. A day after picking up her vehicle, the check engine light came on. She was unsure whether this was due to the repairs or if it was a coincidence. She planned to take her vehicle to the associated dealership for this issue.
This review was collected via phone interview by Customer Research Inc.

OH
Oatis H.
Michigan
Verified
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06/13/2014 Category: Collision
Oatis said everything with the business was satisfactory. He said he has been a customer for over 25 years.
This review was collected via phone interview by Customer Research Inc.

PK
Partha K.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2014 Category: Collision
Partha said they did a great job and he appreciates all of their help.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2014 Category: Collision
Ryan said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MC
Mary C.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Collision
Mary said the service was phenomenal, everybody was pleasant and they answered all her questions. The repair was done nicely.
This review was collected via phone interview by Customer Research Inc.

JH
Jon H.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Collision
Jon said the facility did an excellent job and his experience there was pleasant.
This review was collected via phone interview by Customer Research Inc.

JH
Jon H.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2014 Category: Collision
Jon said it is easy to work with this business.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2014 Category: Collision
Rick said the business was very responsive and the service was good.
This review was collected via phone interview by Customer Research Inc.

AS
Angell S.
Michigan
Verified
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06/06/2014 Category: Collision
Angell said this business does an awesome job. She said she is satisfied with the repair but thinks someone may have overlooked some internal damage with the brake system and she will be taking the vehicle back to have them to look it over. No promised time was given but the work was done in a timely manner. She is unsure if she was kept adequately informed because she initiated contact with them. The only communication she had was when she dropped off and picked up her vehicle, but the little communication she had with them was pleasant.
This review was collected via phone interview by Customer Research Inc.

AS
Allen S.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014 Category: Collision
Allen said he likes the work performed by the facility.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2014 Category: Collision
Jeff said he had no issues.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Michigan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2014 Category: Collision
Charles said he did not have any issues with this repair.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 719 in total