Universal Auto House


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

174 Reviews

99% Would Recommend
Latest Review 4 days ago
Linda C. on 04/20/2018
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Linda said the business did a great job.
Vehicle: Saturn Aura
Category: Service
Service Date: 04/04/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Patrick Z. on 04/13/2018
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Patrick said the business was prompt, did not fool around and got the vehicle fixed.
Vehicle: Chevrolet El Camino
Category: Service
Service Date: 04/06/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Robert S. on 04/04/2018
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Robert said the service was great. The staff was honest and did a good job.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Charisse P. on 03/29/2018
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Charisse said it was good customer service.
Vehicle: Dodge Caliber
Category: Service
Service Date: 03/28/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
Chris F. on 03/19/2018
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Chris said the business got the job done but his visit wasn't outstanding.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/08/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Steve K. on 03/15/2018
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Steve said he got great service.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 03/12/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
John U. on 03/15/2018
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John said the employees were nice.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/08/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Bonnie F. on 03/14/2018
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"Honest, trusted mechanic"
Universal Auto House is the only place I will take my vehicle. They do not try to oversell you and give you options and cheaper prices to repair your vehicles issue. I take my personal car and also all of my employers fleet trucks to Moe and his staff. Would recommend to anyone.
Vehicle: Chevrolet Impala
Service Date: 03/13/2018
Review Created: 03/14/2018 09:08 AM
Janet L. on 03/12/2018
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Janet said her vehicle was fixed in a timely manner and she didn't have any issues.
Vehicle: Cadillac SRX
Category: Service
Service Date: 03/09/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Taina M. on 03/09/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Taina said the original estimate increased by $250 due to a broken part.
Vehicle: Ford Escape
Category: Service
Service Date: 03/07/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Universal Automotive S. at Universal Auto House responded on 03/16/2018

We are very sorry, we didn't get your complete satisfaction upon your vehicle inspection. We found that your original estimate price was more due to more broken parts. As a repair shop our top priority is your well being and the safety of your vehicle concern.  

Tamika T. on 03/07/2018
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"Honest, prompt, and over all great service.."
This is the third vehicle I have brought to Universal Auto House, each time; I was greeted with friendly smile, attentive to my concerns for my vehicles, comfortable due to staff remembering me as previous customer, and overall great service.

I am very pleased with UAH service, this will be my mechanic shop of choice; when I have any car troubles...these guys are great!!! The staff go above and beyond to give customers there honest and best work to achieve their goal of customer satisfaction...

You guys are great! ⭐️⭐️⭐️⭐️⭐️🔧🔩
Vehicle: Honda Accord
Service Date: 03/07/2018
Review Created: 03/07/2018 09:14 PM
Bruce K. on 03/03/2018
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Bruce said he thought they were fair with what they did. They explained themselves well. They treated him right.
Vehicle: Dodge Dakota
Category: Service
Service Date: 03/02/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
Ya M. on 02/14/2018
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Ya said the employees were good.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 02/08/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Chris C. on 02/12/2018
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Chris said he would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/31/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Chris N. on 02/03/2018
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"Great mechanics great place "
I take all my cars here Moe is very knowledgeable and an all around good person he will never sell you what you don't need....
Vehicle: Chevrolet Cavalier
Service Date: 02/01/2018
Review Created: 02/03/2018 09:53 AM
Youngxing D. on 02/02/2018
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Youngxing said he would recommend the business.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 01/23/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Chris B. on 01/28/2018
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"Mechanics You Can Count On!"
Great work from people you can trust!
Vehicle: Ford ZX2
Service Date: 01/27/2018
Review Created: 01/28/2018 12:36 PM
Chris N. on 01/26/2018
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"Fixed car"
I live this place the only place I ever take my cars mow is honest and a good guy will never sell u something you don't need...
Vehicle: Ford Expedition
Service Date: 01/26/2018
Review Created: 01/26/2018 08:28 PM
JOHN C. on 01/21/2018
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"Dependable, caring, and honesty "
when you come or call here you can expect and get the most informative info to get your auto, truck, suv, vehicle repaired, what is needed, time to get auto back, and complete readout after completion to see exactly what was done to your vehicle.
Vehicle: Chevrolet HHR
Service Date: 01/15/2018
Review Created: 01/21/2018 04:55 AM
Fowler R. on 01/20/2018
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Rebecca said the staff completed the repair quickly, and she was able to pick up her vehicle the next day.
Vehicle: Ford Taurus X
Category: Service
Service Date: 12/30/2017
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 174 in total