Universal Auto House


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

123 Reviews

99% Would Recommend
Latest Review 6 days ago
Denise H. on 10/16/2017
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Denise said this business always gives her great service and they take really good care of her. The staff answered all of her questions. They were easy to deal with, friendly, very nice, and very professional. They gave her reasonable prices and affordable service.
Vehicle: Mitsubishi Mirage
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Sean R. on 10/12/2017
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Sean said this business did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 10/06/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Adam V. on 10/01/2017
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"Fast Friendly Service"
I brought my vehicle in for repair when I noticed it began driving poorly. Mo had it diagnosed and repaired within a day and it is driving great.
Vehicle: Chevrolet Cobalt
Service Date: 09/26/2017
Review Created: 10/01/2017 01:51 PM
Peter M. on 09/29/2017
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Peter said the mechanic did a great job. They were very knowledgeable. They have great customer service skills and they explain everything to him. He believes they deserve more opportunities and more money.
Vehicle: Honda Fit
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Linda S. on 09/29/2017
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Linda said Moe, the owner, is a great guy. He is really nice and very good. They do a quick job and they fix her vehicle. They even gave her a discount. They understand her and she appreciates them.
Vehicle: Buick Century
Category: Service
Service Date: 09/28/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
DOROTHY A. on 09/13/2017
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"Was treated well"
Mo was respectful and honest. He did not charge me for something that he overlooked. Instead, he fixed it and did it without charging me.
Vehicle: Buick LeSabre
Service Date: 09/12/2017
Review Created: 09/13/2017 08:25 AM
Don M. on 08/31/2017
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Spoke with Tara. She said the staff took the vehicle in promptly. The mechanic noticed some things that needed to be corrected. He is very honest and she loves this business. She has recommended this business to others. His work is always excellent.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 08/26/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Tracy W. on 08/30/2017
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"Honesty does exist"
Mo is the most honest mechanic I have ever dealt with. They went above and beyond for me with very fair pricing.
Vehicle: Chevrolet TrailBlazer
Service Date: 08/28/2017
Review Created: 08/30/2017 06:35 AM
Rich D. on 08/30/2017
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Rich said he had a good experience with this business. Moe is quick, professional, and he did a great job. He has recommended this business to others.
Vehicle: Lexus RX 330
Category: Service
Service Date: 08/25/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Raymond K. on 08/25/2017
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Raymond said this business was recommended to him. The service was good.
Vehicle: Ford Focus
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Robert H. on 08/15/2017
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Robert said this facility is good and he has already recommended them to others.
Vehicle: GMC Pickup
Category: Service
Service Date: 08/01/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Anthony C. on 08/10/2017
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Anthony said they were very good with his oil change. They helped him with his coolant question and he will return later to address it.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 08/09/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Brian B. on 08/08/2017
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"Friendly and great work "
Great price not out to empty pockets
Vehicle: Ford Edge
Service Date: 08/07/2017
Review Created: 08/08/2017 09:10 AM
Mohammed Y. on 08/04/2017
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Mohammed said the business did everything he wanted.
Vehicle: Lexus RX 330
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Kathryn V. on 07/29/2017
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"Best in customer service"
The crew is extremely professional and they are just the nicest bunch of guys I know. Mo is the best!
Service Date: 07/28/2017
Review Created: 07/29/2017 06:01 AM
Michael S. on 07/28/2017
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Michael said this business was excellent.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 07/27/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Bassam K. on 07/25/2017
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Bassam said he recommends this business for service.
Vehicle: Dodge Charger
Category: Service
Service Date: 07/01/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Jacob C. on 07/22/2017
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Jacob said the service was awesome. The employees were great and friendly. The price was good.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 07/21/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Paris L. on 07/17/2017
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"Service "
The service was excellent. After ward my car was cleaned in the inside there were seat and floor covers in my car. I also received a treat beforr i left. I will be back.
Vehicle: Oldsmobile Alero
Service Date: 07/15/2017
Review Created: 07/17/2017 10:49 AM
Chris S. on 07/04/2017
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"Water pump"
Dropped truck off Tuesday night had new water pump and serpentine belt installed and Mo had it back on road by Wednesday afternoon. Fast and friendly service. Even vacuumed it out and gave me air freshener. Can't beat that!
Vehicle: Chevrolet Silverado
Service Date: 06/28/2017
Review Created: 07/04/2017 12:41 PM
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