Universal Auto House


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

150 Reviews

99% Would Recommend
Latest Review 5 days ago
Daniel H. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best repair shop around *******"
Honest and trustworthy very fair on prices
Vehicle: Chrysler Town & Country SWB
Service Date: 01/13/2018
Review Created: 01/15/2018 12:15 PM
Erica B. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erica said the employees did pretty good work. The service was prompt. They did a good job in good time.
Vehicle: Saturn VUE
Category: Service
Service Date: 01/06/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Samantha P. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest."
Honest. Clean.
Vehicle: Buick Century
Service Date: 01/06/2018
Review Created: 01/07/2018 05:18 PM
Tim S. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the staff did an outstanding job. They were very honest and the price was fair.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/30/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Peter M. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said the mechanic More is very professional. He said he has helped him for many years. The business was perfect. They were very quick with service.
Vehicle: Jaguar S-TYPE
Category: Service
Service Date: 12/26/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Steve K. on 12/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Steve said the service was almost perfect. The promptness of keeping him up to date could have been better.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Rami R. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rami said the service was very good.
Vehicle: Volkswagen Beetle
Category: Service
Service Date: 12/19/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Nathan H. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nathan said this business was professional, informative, up front and straightforward.
Vehicle: Dodge Avenger
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Mary K. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said she had a very pleasant experience dealing with Moe. She appreciated that he took the time to explain things to her and to make recommendations.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/30/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Doug P. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Doug said the facility is very friendly and courteous. The staff he dealt with was very professional and they answered all his questions.
Vehicle: Ford Focus
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Mesud C. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mesud said the service was quick, but this business is more pricey than other facilities he has been to.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/27/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Cathy W. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cathy said she loves this business because they take good care of her.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 11/16/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Tim P. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said he has been dealing with this business for the last 3 years. They have gotten to know each other and Bose is a great guy.
Vehicle: GMC Jimmy
Category: Service
Service Date: 11/24/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Jim K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said he was totally satisfied with his experience.
Vehicle: Ford Taurus
Category: Service
Service Date: 11/04/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Dennis K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said the owner is very nice and respectful. He came in before he was about to close and he took the time to look at his vehicle and explain what was wrong. He told him to come back in the morning. He did and he told him it would cost between $60 to $65 dollars. He only charged him $45.
Vehicle: Ford F-150
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Ruth B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ruth said this business did a good job.
Vehicle: Ford Taurus
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Janine M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janine said the staff provided good customer service.
Vehicle: Buick Enclave
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Steve L. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said Mo is $20 cheaper than everyone else on synthetic oil changes. He is the best.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Tim W. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the staff did an excellent job and he was very pleased.
Vehicle: Chrysler 300
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Denny M. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place"
Fast service, knowledgeable an reasonably priced too!
Vehicle: GMC Safari Cargo Van
Service Date: 11/07/2017
Review Created: 11/08/2017 06:32 AM
Displaying Review 1 - 20 of 150 in total