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255 Reviews

99% Would Recommend
Latest Review 2 days ago


Taina M.
Warren, MI
Ford Escape
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/09/2018 Category: Service
Taina said the original estimate increased by $250 due to a broken part.
This review was collected via phone interview by Customer Research Inc.
Universal Automotive S. from Universal Auto House responded on 03/16/2018

We are very sorry, we didn't get your complete satisfaction upon your vehicle inspection. We found that your original estimate price was more due to more broken parts. As a repair shop our top priority is your well being and the safety of your vehicle concern.  

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