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Massey Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)
73
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Score Details

5 stars
84%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
184
Total ReScores™
4.8
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online. Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 739-6756
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:30 PM
Tue
7:00 AM - 6:30 PM
Wed
7:00 AM - 6:30 PM
Thu
7:00 AM - 6:30 PM
Fri
7:00 AM - 6:30 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
1706 Massey Blvd. Hagerstown, MD 21740
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)
Write a Review
Recent Reviews
HB
gravatar
Heidi B.
Hagerstown, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/28/2024
0
Category: Service
Service
I have for the last 23 years buy and have my cars serviced at Massey. As of today they lost a long time customer.I had taken my 2020 Elantra in for 60,000 mile up keep. In the mean time I was there one month before for a tire rotation, oil change. I had mentioned at the follow up appointment tires were off since my oil change. After my 60,000 appointment I pick my car up. Oil marks on the door and my balance on my tires were still off. Took my car for a second look.look else where.They were never balanced. I called to speak to the manager. Told me they would make it right. And call me back. I happened to miss the call and they said it was on the cameras the mechanic did the rotation. I am no longer taking my car here. The new mechanic I have now is small business owned. Im happier now. But be aware!!!
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