Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

147 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 9 days ago

Reviews


CM
CHUCK M.
Walkersville, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
They know Diesel trucks!
Great at communicating, very dependable, great group to work with. Quick tp get you back on the road.

KW
Kenny W.
Maryland
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Kenny said they always help him out.
This review was collected via phone interview by Customer Research Inc.

JG
Josh G.
Woodsboro, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Josh said he had no problems and the employees did everything they said.
This review was collected via phone interview by Customer Research Inc.

RJ
Russell J.
Frederick, MD
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Russell said that everything was great at the place and those guys are awesome to deal with.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Jefferson, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Mike said he loves dealing with the mechanics and Russell is the man who takes his orders and answers his questions. They are very pleasant and very patient in working through his questions.
This review was collected via phone interview by Customer Research Inc.

DB
Devon B.
Keymar, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Devon said the business did a really good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
Maryland
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Matthew said the employees were super friendly. They provided helpful service.
This review was collected via phone interview by Customer Research Inc.

CL
Charles L.
Woodbine, MD
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Charles said that the he had a chance to review the work the business did and he thought that they did a good job. He said the young man that did the work provided great service.
This review was collected via phone interview by Customer Research Inc.

FW
Frank W.
Frederick, MD
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Frank said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RN
Richard N.
Maryland
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Richard said when he needs something done, it is done quickly and right. So far, everything has been good.
This review was collected via phone interview by Customer Research Inc.

JO
Jimmy O.
Maryland
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Jimmy said his experience was good.
This review was collected via phone interview by Customer Research Inc.

TJ
Terry J.
Maryland
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Terry said this business did work in a timely manner. The service was good and they took care of the problem. His vehicle has to go back to reconnect some lights they forgot to connect.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Maryland
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Eric said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Woodbine, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Robert said his vehicle is running a lot better after they worked on it.
This review was collected via phone interview by Customer Research Inc.

ZS
Zach S.
Silver Spring, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Zach said it was a good price and it got done quickly.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Baker, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
No longer Disappointed.
I wrote a review titled disappointed a couple of weeks ago. I wrote it at the end of a hard day that started when my truck broke down as described in the previous review. I got home checked my email and there was the review request. I did not call and discuss my problem with xlr8 as I should have. It was that kind of day. The next morning they called in reaction to my review and figured out how to make things work.
I have know doubt that they would have done the same if I had called. I will highly recommend them to others and take my truck to them when I need diesel related work. I would use them for everything but they are 130 plus miles away from my home.

JB
Jim B.
Maryland
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Spoke with Teresa. She said she has a great relationship with Steve. He took care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

DH
DAVID H.
Baker, WV
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/26/2018
Disapointed
I had my truck towed to your shop, at great expense, with a oil line leak. That was the second time you repaired an oil line leak on this truck in the last few months. I had line leak repaired at another shop between the 2 visits to your shop. I asked you guys to make sure it would not happen again and said that I would spend the money necessary to ensure I could rely on my truck. I was so thankful when you made the repair and said I was good to go. Sadly less than 300 miles later it happened again. Needless to say I am disappointed and now not sure where to have my truck repaired. You should add a maybe to the would you recommend this business to a friend question.

EC
Eric C.
New Windsor, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Eric said the business did all the work as they said, at a decent price. It was completed on time as they said, also.
This review was collected via phone interview by Customer Research Inc.

LS
Lester S.
New Market, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Lester said they got it done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.