Bloomfield BP Car Care
Featured Business
4.2 miles away
11/14/2018 - "quick, reliable service"
"Took our vehicle in for oil change and a "rattling" noise. Work was completed in a timely manner and..."
Reviews
FF
Flo F.
Clarkston, MI
Honest people who care about customers
I recently needed an EGR valve, and took It to Master Radiator because they have always been very fair and knowledgeable in the past. As it turned out, the problem was on an extended recall from the manufacturer, so it was covered by them. Master Radiator could have just replaced the part and I never would have known the difference.
Recommended
CF
Craig F.
Waterford, MI
Honda Element
Verified Customer
Friendly & knowledgeable
Reasonable rates , friendly staff & honest .
Recommended
LC
Lavon C.
Waterford, MI
Dodge Caravan
Verified Customer
Lavon said the business provided decent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AL
Allana L.
Waterford, MI
Jeep Grand Cherokee
Verified Customer
Allana said the staff were friendly and the service was done at a fair price.
Recommended
This review was collected via phone interview by Customer Research Inc.
PV
Paul V.
West Bloomfield, MI
Chevrolet Tahoe
Verified Customer
Paul said the office personal and the mechanics are all wonderful, they go above and beyond to get his vehicle fixed.
Recommended
This review was collected via phone interview by Customer Research Inc.
DR
David R.
White Lake, MI
Dodge Journey
Verified Customer
David said they were able to fix the problem with no hassles.
Recommended
This review was collected via phone interview by Customer Research Inc.
KD
Ken D.
West Bloomfield, MI
Chevrolet Equinox
Verified Customer
Spoke with Mary. She said all of the staff members are really nice good people. She also said everyone is honest as well.
Recommended
This review was collected via phone interview by Customer Research Inc.
LL
Layla L.
Michigan
Lincoln MKX
Verified Customer
Layla said this business had great people and her vehicle runs great.
Recommended
This review was collected via phone interview by Customer Research Inc.
SR
Steve R.
Waterford, MI
Buick Rendezvous
Verified Customer
Steve said he's been going to the business for a long time and he trusts their work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JG
Jerry G.
Pontiac, MI
Mercury Mountaineer
Verified Customer
Jerry said this business has a really comfortable waiting area and the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
LF
Laree F.
Waterford, MI
Verified Customer
Laree said the business was very genuine, friendly and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
LA
Lillie A.
Pontiac, MI
Kia Amanti
Verified Customer
Lillie said the team provided great work.
Recommended
This review was collected via phone interview by Customer Research Inc.
DG
Dan G.
Pontiac, MI
Lexus ES 300
Verified Customer
Helpful service
April was very helpful explaining what the problem was and took care of us in a very quick fashion
Recommended
CE
Chrishonda E.
Pontiac, MI
Chrysler 200
Verified Customer
Chrishonda said the staff worked with her on payments, while they fixed her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
AD
Ajohnate D.
Pontiac, MI
Dodge Journey
Verified Customer
Ajohnate said the business wasted his time and money. He stated that several times they claimed the problem was fixed, and they never did fix it.
This review was collected via phone interview by Customer Research Inc.
April T. from Master Radiator Service responded on 02/14/2018
Hi Ajohnate,
We did work on your car several times. When you came in you complained that your vehicle was leaking antifreeze. It was leaking antifreeze badly out of the thermostat housing. You took the car and probably overheated it. Then you brought it back for us to do the repairs, with your parts. We fixed the leak and it kept overheating after you took it home. After we spent alot of time on it and several block tests later, it showed to have a cylinder head leak. We offered to give you your money back and did. We did not have to give you your money back, but we wanted to help you out. I am sorry that you had a bad experience with our shop, but sometimes its hard to pin point cylinder head leaks and we dont like to call it a clinder head if we dont have proof.
JG
Jasin G.
Keego Harbor, MI
Dodge Stratus
Verified Customer
Jasin said the service was pretty quick, he was told what he needed, he had friendly service and good prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
TR
Todd R.
Auburn Hills, MI
Saturn VUE
Verified Customer
Todd said the repair team was able to diagnose a gas leak that 4 to 5 others were unable to. They were reasonably priced, on time, and done by the end of the day.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
Shanna G.
Pontiac, MI
Chevrolet Monte Carlo
Verified Customer
Shanna said the people were nice at the business but the price was too high for the work they did.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Mark S.
Auburn Hills, MI
Ford Expedition
Verified Customer
Mark said he liked the service that the business gave, but he did experience a couple of glitches he did not care for.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
Eric S.
Michigan
GMC Jimmy
Verified Customer
Eric said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.