Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

445 Reviews

99% Would Recommend
Latest Review 27 days ago

Reviews


DA
DEBORAH A.
Melbourne, FL
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2019
Long time customer
Kevin and Jeniene do what they can to do the best for me. I was disappointed that I had to wait for a part when Kevin knew in advance whet was needed.
Jeniene C., Vice President from Master Team Automotive responded on 02/05/2019

So sorry to have kept you waiting on a "Fun Friday", but we're thankful we had the opportunity to properly diagnose, research, and repair what was necessary for your vehicle.

We appreciate your business Debbie!

- Jeniene

RW
Richard W.
Melbourne, FL
Toyota Celica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Richard said he has used this business for 15 years. This visit was longer than usual and the staff kept finding things wrong each day.
This review was collected via phone interview by Customer Research Inc.

MW
Matt W.
Palm Bay, FL
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Matt said he recommends this facility.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 07/30/2018

Thank you Matt for taking time to review us. We look forward to continuing to serve your automotive needs in the years to come.

Blessings, 
Kevin and Jeniene Christensen

M. Jeniene Christensen
Vice President
321-722-1481

JA
Jim A.
Indialantic, FL
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Jim said he took his vehicle into the business to get two tires replaced. One of the tires, they forgot to put the cap back on the valve. They left the wheel greasy and dirty. He had to wipe it down himself.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 06/20/2018

I am sorry your experience was less than satisfactory. Obviously we were off our game this day. It is not typical of our work as we strive to meet your automotive needs with excellence. I pray you will give us the opportunity to make this up to you in the future.
Sincerely, 
Jeniene Christensen

M. Jeniene Christensen
Vice President
321-722-1481

AR
Angie R.
Palm Bay, FL
Chevrolet Venture
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017 Category: Service
Angie said the business fixed the heater in the vehicle, but now she cannot turn it down. She is going back in to have it looked at.
This review was collected via phone interview by Customer Research Inc.

KT
Keven T.
Satellite Beach, FL
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2017 Category: Service
Spoke with Hunter. He said they took care of his vehicle pretty well and it was fast.
This review was collected via phone interview by Customer Research Inc.

DG
DONNA G.
Rockledge, FL
Dodge Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2017
pricing a little high but like they are christian business
I appreciate the prompt, reliable, and honest service

DG
DONNA G.
Rockledge, FL
Dodge Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2017
Prompt attention and courtesy
Pleased with your work done so far mainly oil changes

CE
Christopher E.
Melbourne, FL
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2017 Category: Service
Christopher said he is having to return to the business to resolve some issues.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Florida
GMC Rally
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2017 Category: Service
John said the employees are decent and honest, but they are understaffed and it took a week for them to repair his vehicle. They fixed it. He took it to another facility and they were not able to find the problem with it.
This review was collected via phone interview by Customer Research Inc.

AH
Andre H.
East Hartford, CT
Acura TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2016 Category: Service
Andre said his vehicle broke down and this business was the closest. They are good people and cooperative but never pick up their phone.
This review was collected via phone interview by Customer Research Inc.

EG
Ernie G.
Melbourne, FL
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
Ernie said the mechanics are good at what they do. They are trustworthy and they get the job done right. He had a little wait but he expected that. They are not the cheapest and they aren't too expensive.
This review was collected via phone interview by Customer Research Inc.

AS
ANTHONY S.
Melbourne, FL
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2015
Honda Pilot Motor Mount Replace
Service was fast.

DE
Dave E.
Palm Bay, FL
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2014 Category: Service
Dave said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Palm Bay, FL
Chevrolet Venture
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2014 Category: Service
Dave said the business was fair and provided a positive experience.
This review was collected via phone interview by Customer Research Inc.

RH
Rachelle H.
Melbourne, FL
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2014 Category: Service
Rachelle said the business did well.
This review was collected via phone interview by Customer Research Inc.

RN
Rick N.
West Melbourne, FL
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2014 Category: Service
Rick said this business is good.
This review was collected via phone interview by Customer Research Inc.
Jeniene C., Vice President from Master Team Automotive responded on 06/02/2014

Thank you for your faithful business Rick. We look forward to continuing to meet your automotive needs. 

M. Jeniene Christensen
Vice President
321-722-1481


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