My only comment would be that I wish they had let me know they were going to remove my daughter’s car seat, because I would’ve liked to have removed it myself.
Other than that everything was amazing! They did a ton of work in just a couple days and at a fair price! Thanks Tony!
Very customer friendly very honest.
Thank you for your kind words
I'm sorry you feel this way but when you brought your vehicle to the shop it had no brakes since the right rear brakes were grinding so bad and for so long that the right rear brake caliper hyper extended the piston in a way that the piston came off the caliper and there was no brake pressure to even test the hydraulic circuit and all the ball joints were so bad that the front wheels had over an inch of play. we repair the vehicle replacing the parts that were bad to correct the problem first noted. once the vehicle was fixed we also noted that the brake pedal was still going to the floor. this is when we recommended replacing the brake master cylinder. The brake pedal at this time was holding properly. the van was returned to the shop with again a brake pedal that will go to the floor and at this time the vehicle was diagnosed with a bad ABS hydraulic unit fault and the customer declined the replacement of such part. As for the steering problem, all the alignment angles were where withing specifications and the replacement of ball joints had no influence on the way this vehicle drives. when the vehicle was returned and inspected we found that one of the rear tires was at 20 lbs of pressure causing an undesirable handling which was corrected upon setting the tire pressure. the tire was inspected for a possible leak but none was found. In this case until the customer does fix the ABS hydraulic control unit the brake problem will persist.