Master Tech Auto Mechanics LLC

experienced Mercedes service, reliable, convinent and much cheaper than dealer

Customer service is always a priority, and they work with my hectic schedule.
Trustworthy!
Explain the work they need to do in detail.

Great company. Customer is # 1 priority.

I recently had a near accident and had to leave the road to avoid it. In doing so my front tire exploded and the rim was bent.
I left my car with them and within a few days had my car back repaired.
As always ( repairs & maintenance) the work was perfect and the pricing extremely reasonable.
My thanks to this group of mechanics and Christy.

Bob Robinson

A shop that truly cares, and is knowledgeable…glad I found them…it’s a 3 hour trip (round trip), however worth it…

Darrell said this business is good. They are good at what they do to his vehicle and good at what they do.

Danny said the business seemed real good and knowledgeable in what they were doing.

I needed my headlights to be cleaned from years of oxidation. They came out looking better than NEW! I had a few other minor mechanical issues handled nicely. Thanks!

Fast friendly check-in for a professional servicing on vehicle. Can feel comfortable driving my car long distances knowing it is under their watch care.

I'm new to the Lenoir / Hickory North Carolina area and had recently purchased a used 2011 BMW X5 for my wife and was looking for a qualified BMW mechanic to provide service locally so I would not have to take it to the dealership in Charlotte or Asheville for service. Having owned numerous BMW's in the past I know that servicing them on a routine basis by a qualified mechanic is extremely important to maintain the performance and longevity of the vehicle. As such, I reached out to Christy to find out more about this shop prior to making an appointment. Christy was very informative and let me know about the history of the shop and the background of each of the mechanics. I scheduled an appointment with them to have the oil changed along with a normal service of the vehicle and as the vehicle was new to me, I asked Christy to do a good "once over" of the vehicle to check it out and to investigate a clunking noise in the suspension that had started shortly after buying the vehicle. As it turns out, the vehicle needed new struts and other suspension parts as they were simply worn out. Christy kept me informed throughout the repair and sent me photos of the various parts that needed to be replaced. While the repair bill was a bit steep, I know it would have been MUCH higher at the dealership. The vehicle drove pretty good prior to the repair, but the wife tells me it drives like a brand new Beemer now and she's extremely happy which as the saying goes, happy wife, happy life! I found my BMW mechanic!

Quindon said the business was very friendly, they're trustworthy and they communicate. He said he would like to thank them for having a great service and that they're all around great people.

They let me see the shop; they answered my questions

Family owned and operated.

Love the pride and passion for the BMW..

Nice to know that there's a qualified shop around that knows what they're talkin about

Had a few little leaks on Mini. Todd fixed the leaks and Christy kept me informed about all repairs and cost. I was very surprised my car was fixed so quickly and not very expensive. Great service and excellent pricing. Thank yall

This is a family run business and it shows. It is very reassuring to have a local BMW shop here in Hickory with certified BMW master technicians without having to pay the dealership prices and travel to Charlotte to get my vehicle worked on. They always go above and beyond your expectations and will not try and up sale your service just to make a dollar. They want you coming back for all your service needs, not just your current service.