ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
100% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


LJ
Lawrence J.
Utica, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2021 Category: Service
Love the treatment from Mastrovito dealership.
Mastrovito dealership personnel was great to me. They were quick, helpful and explained everything to me.
DS
David S S. from Mastrovito Hyundai responded on 06/21/2021

Chris I would like to personally thank you for your patronage and look forward to providing you with excellent Hyundai service.  I like to take notice of those customer that take the time to complete the surveys.  This helps our business grow.  As a family owned/operted business we want to take every opportunity to make it show.  If I can be of assistance in the future please do not hesitate to contact me.  Thanks.  


MR
MATTHEW R.
Utica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2021
No hassle
Joseph made my car buying experience easy. No pressure and gave suggestions based on what I was looking for.
DS
David S S. from Mastrovito Hyundai responded on 06/21/2021

Matthew I would like to personally thank you for your patronage and look forward to providing you with excellent Hyundai service.  I like to take notice of those customer that take the time to complete the surveys.  This helps our business grow.  As a family owned/operted business we want to take every opportunity to make it show.  If I can be of assistance in the future please do not hesitate to contact me.  Thanks.  


DG
Deborah G.
Rome, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021 Category: Service
Service and staff are great
Brought my car in to replace a part. The service and staff and was terrific. After looking around while my car was serviced, I ended up buying my 5th Hyundai!!
DS
David S S. from Mastrovito Hyundai responded on 06/16/2021

Debbie I would like to personally thank you for your patronage and look forward to providing you with excellent Hyundai service.  I like to take notice of those customer that take the time to complete the surveys.  This helps our business grow.  As a family owned/operted business we want to take every opportunity to make it show.  If I can be of assistance in the future please do not hesitate to contact me.  Thanks.  

David S. Swald


MP
mariano p.
Utica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
oil change service
the oil change i had a was at the local hyundai dealership was a great experience and the people involver were very friendly and responsive to my needs. (great job)
DS
David S S. from Mastrovito Hyundai responded on 06/16/2021

Mr. Penge.  I would like to thank you for the re-score.  On behalf of Mastrovito Hyundai we look forward to doing business with you in the future.

Thanks.


SH
Scott H.
New Hartford, NY
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021 Category: Service

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2021 Category: Service
Great, fast and friendly service
I have been working with this crew at Hyundai for years. New name, but same great service!!!
DS
David S S. from Mastrovito Hyundai responded on 06/09/2021

Scott I would like to personally thank you for your patronage and look forward to providing you with excellent Hyundai service.  I like to take notice of those customer that take the time to complete the surveys.  This helps our business grow.  As a family owned/operted business we want to take every opportunity to make it show.  If I can be of assistance in the future please do not hesitate to contact me.  Thanks.  

David S. Swald

DS
David S S. from Mastrovito Hyundai responded on 06/09/2021

Scott I would like to personally thank you for your patronage and look forward to providing you with excellent Hyundai service.  I like to take notice of those customer that take the time to complete the surveys.  This helps our business grow.  As a family owned/operted business we want to take every opportunity to make it show.  If I can be of assistance in the future please do not hesitate to contact me.  Thanks.  

David S. Swald


AA
Andrew A.
Marcy, NY
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2021 Category: Service
Very nice place to do business.
Very pleased with my experience of service.
DS
David S S. from Mastrovito Hyundai responded on 06/16/2021

Andrew I would like to personally thank you for your patronage and look forward to providing you with excellent Hyundai service.  I like to take notice of those customer that take the time to complete the surveys.  This helps our business grow.  As a family owned/operted business we want to take every opportunity to make it show.  If I can be of assistance in the future please do not hesitate to contact me.  Thanks.  

David S. Swald


MP
Mariano P.
Utica, NY
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021 Category: Service
oil change service
mastrovito hyundai did a great job when i had my oil changed . they had it done in a timely manner.

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2021 Category: Service
oil change service
could have been quicker.
DS
David S S. from Mastrovito Hyundai responded on 06/09/2021

Mr. Penge I would like to personally thank you for your patronage and look forward to providing you with excellent Hyundai service.  I like to take notice of those customer that take the time to complete the surveys.  This helps our business grow.  As a family owned/operted business we want to take every opportunity to make it show.  If I can be of assistance in the future please do not hesitate to contact me.  Thanks.  

David S. Swald