Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

378 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


JB
James B.
Lee Center, NY
Kia Forte
Verified Customer
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06/20/2019 Category: Service
James said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

SD
Sarah D.
Rome, NY
Kia Sportage
Verified Customer
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06/18/2019
service
I love taking my car in for service I trust the techs who work on my car they soont try to rip me off I appreciate how they tell me everything that's going on the last that I see when I get there is very helpful and nice to me thanks Debbie. will be going back really soon to get service..

AO
Adara O.
Taberg, NY
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
It’s convenient and they always get my vehicle right in.
They are always very friendly and tell me what is important to do now and what I can wait for. I feel very comfortable going here as a single mom female. Great service!!!

BF
Brian F.
New York
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Brian said that the place was done in a decent time frame.
This review was collected via phone interview by Customer Research Inc.

CD
Cory D.
Taberg, NY
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Cory said if he does not do his own repairs this business is where he goes because he likes the staff.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Utica, NY
Dodge Dakota
Verified Customer
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06/03/2019
Front brakes & shackles
Got front brakes, rotors ,calipers, brake line and shackles repaired on 2003 Dodge Dakota pickup truck. Happy with work done. Come all the way from Schuyler New York to get my work done on all three of my vehicles. Always treated like a friend.

DW
Douglas W.
New York
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Douglas said the staff are quick, they have great prices and are nice people. He's always had a great experience there.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Rome, NY
Dodge Dakota
Verified Customer
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05/29/2019
Fast and reliable service
Fast and reliable service even without an appointment.

Verified Customer
Rome, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Owner
Fast courteous service

MP
Michael P.
Utica, NY
Ford Fusion
Verified Customer
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05/18/2019
Tie rod & NYS inspection
Got my tie rod fixed and then got my vehicle inspected. Always treated like a friend. I come from Schuyler all the way to Rome for this service.

FN
Farm N.
Rome, NY
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2019 Category: Service
Farm said the service was good.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
New York
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Paul said this business was helpful and accommodating. They had good prices.
This review was collected via phone interview by Customer Research Inc.

ES
Ernie S.
Rome, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2019
Very happy with the service
Very good customer service and interaction and we’re very happy with the performance of the tires

MP
Michael P.
Utica, NY
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Plug wire & alternator replaced
Called in the morning they took me in ASAP. A few hours later the truck was back on the road. I drive all the way from Schuyler because of the positive way I'm treated at Broadway Tire.

DC
Donald C.
Rome, NY
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Donald said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PD
Paula D.
Rome, NY
Hyundai Sonata
Verified Customer
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04/09/2019
Friendly, helpful
You don’t have to wait long for repairs to get done, friendly staff

JM
Joseph M.
Rome, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Joseph said he's had no problems with the place. They help him out a lot.
This review was collected via phone interview by Customer Research Inc.

MB
Marty B.
Rome, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Good people and good service.
I have known Mike Santos for many years. I have always found him to be an honest and caring individual. I used to work with him. This was back in the early 1990s. Now I am a customer and he is always treated me very well. In fact, the business is so honest I don't even get a discount for having known Mike and Debbie for almost 30 years. I appreciate when he has the honesty to tell me, and I kind of knew it going in, that my rear differential what's going bad. Good people, good service. Not flashy, not fancy, but who the heck cares when they make your car right!

TL
Ted L.
New York
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Ted said the staff are courteous, attentive, informative and they give excellent service.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Rome, NY
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
amazing service, trusted and honest, never had a problem great people
all the folks at Broadway tire are amazing, always friendly, and smiling. totally trusted and with a lot if integrity.

Displaying Review 1 - 20 of 378 in total