Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

405 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


DC
David C.
Rome, NY
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2017 Category: Service
David said their prices are too high.
This review was collected via phone interview by Customer Research Inc.
Mike S. from Broadway Tire & Service responded on 05/09/2017

I guess $20 for a tire tube and installation is too much?


JB
Jeff B.
Rome, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/04/2016 Category: Service
Jeff said he called the business for prices on tires. He said he was quoted one price and then when he got there, the price had changed. Also, they did not have the tires in stock and he had to wait for them to arrive.
This review was collected via phone interview by Customer Research Inc.

GC
Gabriel C.
Rome, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
Awesome
Always a pleasure doing business with this shop costumer service is always on point and always polite

RV
Rocco V.
New York
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Rocco said this business is very accommodating and they took him right in. They do a good job and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Rome, NY
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Mechanics you can trust
Small town shop feel that offers excellent service!

WR
William R.
Rome, NY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
William said this business did a good job. They took care of him and he trusts them. He thanks them for being speedy and getting him and out.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Rome, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Spoke with Sherie. She said Dennis thinks this business is always good, and that they do a good job on both the vehicles.
This review was collected via phone interview by Customer Research Inc.

FW
Frederick W.
Rome, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Frederick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RW
Ralph W.
Rome, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2019 Category: Service
Spoke with Penny. She said she hasn't had a chance to really check her vehicle out yet.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rome, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Amazing service
Very professional down to earth staff. It’s the kind of small town shop where you know they’re there to help the community and not rip people off.

AL
Antoinette L.
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Great service
Reliable , Great service! Very Honest!

SD
Sarah D.
Rome, NY
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
Place to go for repairs and or used tires
This place is very clean and quiet as you wait for you vehicle to be taken care of they take walk in but RSVP is best. The workers so have have been very honest not trying to rip me off and Debbie is very kind and funny at front desk I recommend this place to everyone I talk to about car repair inspections and getting tired. They just need some free coffee for me to have while I wait I always take my own food so Denis can laugh at me lol.
Thanks Broadway tire service

JG
Jarred G.
West Leyden, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019
Excellent
The wipers installed so easy! Works great now.

MP
Michael P.
Utica, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
A/C problems fixed
Put new parts in costing several hundreds of dollars to fix my AC & it worked for about a month then it stopped working again. Come to find out it needed an update on the computer and a few more parts but they got it fixed. Always treated like a friend. I drive almost 20 miles to come there from Schuyler New York

JT
Jamey T.
New York
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Jamey said he liked the service and he's been there before. He will keep going.
This review was collected via phone interview by Customer Research Inc.

VS
Vito S.
Rome, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Vito J
Prompt courteous service.

EL
Ed L.
New York
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Ed said the employees have always done good by him. Devon and Mike do a great job down there.
This review was collected via phone interview by Customer Research Inc.

GC
Gabriel C.
Rome, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Gabriel said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Michelle D.
Rome, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019
Great service !!!
The folks at Broadway Tire are awesome! Always friendly, efficient and knowledgeable!
And they're 100% honest and thorough!!
I feel well taken care of with them. : )

JT
James T.
New York
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
James said the employees were very accommodating. They provided very good service. They did not try to take advantage.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 405 in total