Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(515 Reviews)

99% Would Recommend
Latest Review 2 days ago

Reviews


SC
Steven c.
Rome, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2021
The place sucks
I brought Subaru outback in because they say they know subaru's what a big fat lie that was probably close to 9 months in shop and 3000 dollars later still have same problem . never again . flyers are going out all over Rome ny

AC
Auggie C.
Rome, NY
Chevrolet Monte Carlo
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/16/2018 Category: Service
Auggie said the employees broke a brake line, then a park cable brake on his vehicle.

EC
Eduardo C.
Marietta, GA
BMW 530i
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/09/2017 Category: Service
Eduardo said the business took too long to service his vehicle.
Mike S. from Broadway Tire & Service responded on 01/09/2017

Customer was a walk in on a busy day and work was completed in a reasonable time.


ES
Eric S.
New York
Ford Pickup
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/05/2018 Category: Service
Eric said this business has good customer service, but they replaced something that didn't need it.

JB
Jeff B.
Rome, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/04/2016 Category: Service
Jeff said he called the business for prices on tires. He said he was quoted one price and then when he got there, the price had changed. Also, they did not have the tires in stock and he had to wait for them to arrive.

RS
Ralph S.
Rome, NY
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/19/2016 Category: Service
Ralph said the business charged him $28 for a small tire, which was too much.

MB
Mike B.
Rome, NY
Pontiac G6
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2021
Good work and honest
Employees are honest and good at there jobs. They accommodate customers as well as they can. I know that they can find the problem in good time. I do wish that there labor cost was lower, but I know that cannot do much about it.

MB
Mike B.
Rome, NY
Pontiac G6
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2021
Honest, good work but a bit pricey.
I know, that they know, there job. They will always steer you in the right direction. They always try to accommodate.

SH
Shaylin H.
Whitesboro, NY
Chevrolet Trax
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2021 Category: Service
Shaylin said she is very pleased with the actual service and the staff did a great job. The only thing is that she thought the vehicle smelled like marijuana.

NW
Nick W.
New York
Nissan Rogue
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2020 Category: Service
Nick said his vehicle needed a little work, they gave him a quote, the work was done in a few hours and he appreciated it.

FN
Farm N.
Rome, NY
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2020 Category: Service
Farm said his overall experience was very good and this place does a good job.

RW
Ralph W.
Rome, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2019 Category: Service
Spoke with Penny. She said she hasn't had a chance to really check her vehicle out yet.

JM
Joseph M.
Rome, NY
GMC Sierra 1500
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2019 Category: Service
Joseph said he would recommend the place for service.

BF
Brian F.
New York
Ford Police Interceptor
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2019 Category: Service
Brian said that the place was done in a decent time frame.

FN
Farm N.
Rome, NY
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2019 Category: Service
Farm said the service was good.

Displaying Review 1 - 15 of 515 in total