Thank you for visiting the SureCritic Review page for Mathews Hyundai. We are proud to offer the best in Hyundai service.Thank you for visiting the SureCritic Review page for Mathews Hyundai. We are proud to offer the best in Hyundai service.
Car started burning an excessive amount of oil. I am the original owner all oil/service records were maintained for the vehicle. Hyundai authorized an oil consumption study be completed at Mathews Hyundai in Marion, OH. Took the car in because I was adding 2 quarts of oil every two weeks. NO leaks anywhere, no smoke from the tailpipe. Service center kept the car for a few days, flushed the engine, changed valve cover gasket, took photos of valve train and returned the car overfilled by almost a quart of something (was clear liquid not any oil I had ever seen in my life). Check engine light was on when I picked up the vehicle due to whatever service they did to the car. The service they did caused the MAP sensor to be replaced. I was instructed to drive the vehicle for 1000 miles, bring it back to have the oil topped off and recorded. This would need to be done 3 times. Each time I brought the vehicle back I took a photo of the dipstick which was between low and empty. However, after the three trips of topping off the oil, Mathews service center came to the conclusion that the car had burned 1 quart of oil every 1285 mile and that it was normal according to Hyundai (Hyundai says 1 quart every 1000 miles is standard). At any rate their conclusion was I burned 3 quarts of oil which looking at the dipstick and knowing what I was adding, it is not possible it only burned quarts of oil during this study. My estimate is that it burned 5 quarts of oil during this period. Looking back I should have requested to see them top the car off and watch what they recorded. Hyundai manual indicates a 5000 mile oil change....according to Hyundais 1 quart per 1000 miles of oil consumption the car will not make it between oil changes. All of this said, Hyundai has multiple lawsuits against them regarding their engines for various reasons. If you do not believe me, please Google it. I am now joining the class action lawsuit for excessive oil consumption of these engines. I have purchased 2 Hyundais brand new in the past. I will never purchased another knowing they do not stand behind their product. What good is a warranty if they do not stand behind the product knowing they have a serious issue. If you or someone you know is looking for a Hyundai, I would strongly advise against it.
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