Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 188 Reviews )

99% Would Recommend
Latest Review 2 days ago

Reviews


GN
Gabrielle N.
Michigan
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/14/2019 Category: Service
Gabrielle said he was referred to this business, the quality and delivery of product was good, but the diagnostic was a little sketchy. He added the price was reasonable. He also said his vehicle was driven 65 miles.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Michigan
Volvo V70
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/25/2017 Category: Service
Fred said this business quoted him a different price on the phone. They provided good customer service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2019
In and out quickly
Called with updates with any changes

Verified Customer
Sparta, MI
Lincoln MKX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2019
Nice work
They diagnosed my brake issue and took care of it and they also diagnosed a separate brake issue while doing their initial road test. I hadn’t mentioned the other issue but they found it and were able to quote me a reasonable price for the fix. They were able to get everything done the same day. It was wonderful and I’m so happy both issues were fixed. I’m driving with so much more confidence in my car! Thank you Maxim! DG

JW
John W.
Michigan
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
John said the staff were informative. They did a very good job, and he is satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

ME
Mark E.
Grand Rapids, MI
Mercury Cougar
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Mark said that at first he had issues with the place, but it all worked out.
This review was collected via phone interview by Customer Research Inc.

BV
Brian V.
Michigan
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Brian said that the service at the facility was not perfect, but the service was good.
This review was collected via phone interview by Customer Research Inc.

AD
Alex D.
Michigan
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2018 Category: Service
Alex said his vehicle sat for a long time before the employees started his service.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Michigan
Acura 3.5RL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017 Category: Service
Mike said it was a great experience. He appreciated that the staff was able to get him in the same day to service his vehicle.
This review was collected via phone interview by Customer Research Inc.

KS
Kim S.
Michigan
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2017 Category: Service
Kim said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Michigan
Chevrolet Uplander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Mike said the business really sees the job through.
This review was collected via phone interview by Customer Research Inc.

FA
Frank A.
Michigan
Mercury Sable
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2017 Category: Service
Frank said everything went smoothly with the business and they also did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
Sparta, MI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Good honest work!
I have brought my cars here for a few years now. Very honest and knowledgeable.

Verified Customer
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
Great Service
Maxim fixed what we thought was going to be a much bigger problem quickly and at a good price. Got us back on the road safely and we’re good to work with

RE
Robert E.
Sparta, MI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019
Reasonable and quick
their prices and turnaround times are always pretty good so yes I would recommend them.

NC
Nate C.
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Great mechanics and service
Got my car in 2 days without advance notice of me bringing it in

KM
Karen M.
Grand Rapids, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Excellent service
Brian analyzed the issues with our Focus and fixed it by saving us money.

Verified Customer
Grand Rapids, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Awesome service at Maxim Auto
Maxim auto provides us with Great trusting service.

MV
Marty V.
Sparta, MI
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
excellent service
knowledgeable, kind, helpful, etc.

SS
Sue S.
Sparta, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Fantastic service
My repair was an emergency and these folks worked me in. Not only that, but they were able to repair an issue on my previous vehicle that even the dealership couldn't figure out. I highly recommend Maxim.

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