Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

683 Reviews

99% Would Recommend
Latest Review 15 days ago

Reviews


Verified Customer
San Jose, CA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Best mechanic in town!
Always great service and gives me confidence in my safety. Very honest and gets work done in timely manner.

TH
Tim H.
San Jose, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Tim said the business does a good job and they are fair.
This review was collected via phone interview by Customer Research Inc.

CH
Curt H.
San Jose, CA
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Curt said the business did a good job and the business fixed his vehicle in one day.
This review was collected via phone interview by Customer Research Inc.

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Dale L.
Campbell, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Dale said the business has always treated him well and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Jordan B.
Scotts Valley, CA
Ford Transit Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jordan said he was satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Los Gatos, CA
Ford F-150
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/05/2018 Category: Service
Mike said the business was fine, but they took a little long and were a little bit pricy.
This review was collected via phone interview by Customer Research Inc.

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Phillip S.
Sunnyvale, CA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Phillip said he has been going to the business for 30 years and he completely trusts them.
This review was collected via phone interview by Customer Research Inc.

JS
Janelle S.
Milpitas, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Janelle said the staff did a great job and did the work quickly. The gentleman she spoke with was kind and explained everything that was going on. She had an overall great experience.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Campbell, CA
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Anthony said the staff kept in touch with him. They explained the options and provided details.
This review was collected via phone interview by Customer Research Inc.

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Lisa H.
San Jose, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Lisa said the business had great customer service and great prices.
This review was collected via phone interview by Customer Research Inc.

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Tony T.
Campbell, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tony said the staff provide good quality work, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CB
CHARLES B.
Campbell, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Extremely Helpful on Short Notice
My grandson and his wife were passing through town while in route to a new assignment with the Coast Guard in Florida. They noticed fluid leaking below their engine of their 1999 Ford 150. When they arrived in Campbell and their rear wheels seemed to be chattering. They arrived late in the afternoon. My grandson asked if I knew a reliable auto repair service who might take them on short notice since they only had one day to spare before leaving on their cross country trip. I had used All Auto & Truck Service for a number of years with good results so I called Perry Long the owner and explained my grandson's plight. Perry told us that he had a very busy day scheduled, but if we had the truck in by 7:30a.m., he would do his best to check for the source of the leak and do the request wheel alignment. He couldn't guarantee that he could fix the leak with only the one day available. We took the truck in the next morning and by midday Perry called and told us that the leak came from the water pump. He agreed to work over time to change it out. We picked the truck up at 7:00 p.m. that evening. The wheel alignment was not necessary, but Perry adjusted some of the connections and the chattering was taken care of. My grandson was surprised that the cost was less than the estimate. I know that if my grandson was not on his way to Florida, Perry would have a new steady customer.

BD
Bob D.
San Jose, CA
Oldsmobile Cutlass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Bob said he has been to the business a couple of times and he has been treated fairly. They do a really good job and he will be back.
This review was collected via phone interview by Customer Research Inc.

BC
BRANDON C.
Campbell, CA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
summer prep
They are awesome! The always take the time to answer your questions either over the phone or through email.

PM
PATRICIA M.
San Jose, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Absolutely the best!
I have been taking my cars to Perry (and his Dad) since the 60's and they are the best. . . Fair, honest, reasonably priced. You can have confidence in their work. Hivhly recommended.

SM
Scott M.
San Jose, CA
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Scott said he was very happy with the service he got at this business.
This review was collected via phone interview by Customer Research Inc.

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Bill E.
San Jose, CA
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Bill said the service was great and this is a good business. The employees were great, trustworthy, knowledgeable and took good care of him. Perry was great.
This review was collected via phone interview by Customer Research Inc.

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Dennis N.
Campbell, CA
Scion xA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Dennis said this business was efficient and got the job done.
This review was collected via phone interview by Customer Research Inc.

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Don T.
San Jose, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Don said he was very happy with the service he received. The mechanics did a very good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Campbell, CA
Lexus LS 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Customer For Life
We've been going to Perry and his father Bob for 30 years. Maybe a dozen cars in that timeframe. Unmatched expertise and value.

Displaying Review 1 - 20 of 683 in total