Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

676 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


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Janelle S.
Milpitas, CA
Honda Civic Cpe
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06/14/2018 Category: Service
Janelle said the staff did a great job and did the work quickly. The gentleman she spoke with was kind and explained everything that was going on. She had an overall great experience.
This review was collected via phone interview by Customer Research Inc.

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Anthony M.
Campbell, CA
Chevrolet
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06/13/2018 Category: Service
Anthony said the staff kept in touch with him. They explained the options and provided details.
This review was collected via phone interview by Customer Research Inc.

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Lisa H.
San Jose, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Lisa said the business had great customer service and great prices.
This review was collected via phone interview by Customer Research Inc.

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Tony T.
Campbell, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tony said the staff provide good quality work, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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CHARLES B.
Campbell, CA
Ford F-150
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05/23/2018
Extremely Helpful on Short Notice
My grandson and his wife were passing through town while in route to a new assignment with the Coast Guard in Florida. They noticed fluid leaking below their engine of their 1999 Ford 150. When they arrived in Campbell and their rear wheels seemed to be chattering. They arrived late in the afternoon. My grandson asked if I knew a reliable auto repair service who might take them on short notice since they only had one day to spare before leaving on their cross country trip. I had used All Auto & Truck Service for a number of years with good results so I called Perry Long the owner and explained my grandson's plight. Perry told us that he had a very busy day scheduled, but if we had the truck in by 7:30a.m., he would do his best to check for the source of the leak and do the request wheel alignment. He couldn't guarantee that he could fix the leak with only the one day available. We took the truck in the next morning and by midday Perry called and told us that the leak came from the water pump. He agreed to work over time to change it out. We picked the truck up at 7:00 p.m. that evening. The wheel alignment was not necessary, but Perry adjusted some of the connections and the chattering was taken care of. My grandson was surprised that the cost was less than the estimate. I know that if my grandson was not on his way to Florida, Perry would have a new steady customer.

BD
Bob D.
San Jose, CA
Oldsmobile Cutlass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Bob said he has been to the business a couple of times and he has been treated fairly. They do a really good job and he will be back.
This review was collected via phone interview by Customer Research Inc.

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BRANDON C.
Campbell, CA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
summer prep
They are awesome! The always take the time to answer your questions either over the phone or through email.

PM
PATRICIA M.
San Jose, CA
Toyota Avalon
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04/27/2018
Absolutely the best!
I have been taking my cars to Perry (and his Dad) since the 60's and they are the best. . . Fair, honest, reasonably priced. You can have confidence in their work. Hivhly recommended.

SM
Scott M.
San Jose, CA
Chevrolet
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Scott said he was very happy with the service he got at this business.
This review was collected via phone interview by Customer Research Inc.

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Bill E.
San Jose, CA
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Bill said the service was great and this is a good business. The employees were great, trustworthy, knowledgeable and took good care of him. Perry was great.
This review was collected via phone interview by Customer Research Inc.

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Dennis N.
Campbell, CA
Scion xA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Dennis said this business was efficient and got the job done.
This review was collected via phone interview by Customer Research Inc.

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Don T.
San Jose, CA
Toyota Pickup
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04/26/2018 Category: Service
Don said he was very happy with the service he received. The mechanics did a very good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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JOHN D.
Campbell, CA
Lexus LS 400
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04/24/2018
Customer For Life
We've been going to Perry and his father Bob for 30 years. Maybe a dozen cars in that timeframe. Unmatched expertise and value.

JM
Jani M.
San Jose, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Jani said this business had the service he needed and it was done well.
This review was collected via phone interview by Customer Research Inc.

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Brian E.
San Jose, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Brian said the business took care of everything.
This review was collected via phone interview by Customer Research Inc.

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Michael P.
Campbell, CA
Volvo S40
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04/12/2018 Category: Service
Michael said he lives in Oregon. His daughter, in California, either needed a new vehicle or a new engine. He trusted and chose Perry to put a new engine in her vehicle.
This review was collected via phone interview by Customer Research Inc.

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ANN R.
Los Gatos, CA
Honda Fit
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04/10/2018
good service..great guy! Following in his dad's footsteps.
Have been a customer for a long time...Perry is following his dad's footsteps with good service, polite interactions, and honest evaluations.

BF
Brianna F.
San Jose, CA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Brianna said that the business has always done wonderful work and came up with a cohesive answer for when she should get the vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

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Melissa P.
San Jose, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Melissa said the owner showed concern, was very personable, and provided good service at a low rate with a smile.
This review was collected via phone interview by Customer Research Inc.

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Martin G.
San Jose, CA
GMC Sierra 3500 Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Martin said the employees were honest and only fixed what needed fixing. He stated he didn't feel he was being overcharged or pushed to do anything unnecessarily. They understood what he wanted to get done. They had the parts ready and finished their work in a timely fashion. They did a great job. He will continue to use this business.
This review was collected via phone interview by Customer Research Inc.

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