Mazda of Gladstone

We have had a good experience working with this dealership. Enjoyed working with Lynn.

I called and let Kenny know that I would be running 20-30 minutes late for the appointment about an hour before. I asked if he would like to to reschedule or how we should proceed. He said no problem, just get here when you can. With a child being 9 months old, it takes some logistics to plan an oil change. I really appreciate how accommodating the service department was yesterday for my appointment.

No hassle quick and painless transaction with reasonable price. Would recommend

Johnathan Hill and David Mendenhall were very helpful and friendly.

Service Dept personnel were great to work with. Advising of cost and options. Very timely in getting service work done. A very comfortable experience.

The sales staff at Gladstone Mazda were by far the most transparent Mazda dealership I visited in the Portland metro area. I look forward to working with these guys in the future.

Good job but $21/ quart for Type F ATF fluid seems exorbitant.

I was in and out and they even let me know I would probably need to change my engine and cabin air filters next time. I always feel valued by everyone at Mazda of Gladstone!

Very helpful and customer service orientated.

I waited for my car. It did not take long and I had no problems afterward

Knowledgeable, efficient, courteous and friendly--these words best describe the staff during our Mazda service appointment, and Avalon Harris was outstanding. Thanks Mazda Gladstone for such a good experience in a clean and friendly environment.

Zac Caverhill knows this business inside and out. His experience and leverage will make your deal come together. He hires smart talent and trains them well. Mazda of Gladstone is the premiere choice, with unparalleled selection and service! Zoom, zoom!

Great service. On time and courteous.

Everyone was so helpful in picking out the right car for me. Especially Manny and Alex
were wonderful:) David did an excellent job on financing!!
Thank you
Debby Corzine

As usual, great and timely service.

I actually look forward to my visits to Mazda of Gladstone! Everyone, and I mean EVERYONE, is always friendly, helpful, personable, and concerned with any questions I might have. I especially enjoy visiting with Avalon and Kenny in the service department. Also Daniel, one of the technicians, is especially helpful, understanding, and patient, regarding any technical questions I might have.
In the showroom, Zak, (and young Zak) Bob, Johnathon, and Jeff are always fun to visit with. It is a distinct pleasure know and do business with these fine people.

Our purchase experience at Mazda of Gladstone left us hugely suspect of the Finance Dept. and Sales Management. Deceptive and cunning best describe that crowd. The salesman didn't earn many points in spite of the fact that we bought two cars that visit. We guess that sales like that happen regularly. Now, switch to present moment and we'd like to offer the following. Twice now we've gone in for a service connected reason. Twice we were very pleased that the outcome was a positive one. Courtesy extended to us both was appropriate and much appreciated. Unexpected courtesies were both surprising and very pleasing. The single flaw is in the rush to communicate which demonstrated two things to us. One, the service dept. can get very, very busy. Two, there is an absence of "active" listening which is common in most places today. Managers especially should consider developing that skill in order to more effectively communicate with their customer and to be more successful in the up-sale of goods and services. Beyond that, we left highly satisfied and far less reluctant to return.

Always friendly service, from the sales team to the service team. They recently helped me with an oil leak and fixed it quickly and no charge.

I keep my cars for a very long time so ongoing maintenance is very important to me. I trust the customer service reps at Mazda to tell me what I need done to keep my car in excellent condition for many years.

The customer service department at Gladstone Mazda is AMAZING! They actually LISTEN to the consumers concerns and address them immediately. Always in constant contact about the progression of the repair or service needed. We were TRULY IMPRESSED!

Thank you Mazda of Gladstone!!

zoom zooooooooom!