McCarthy Olathe Hyundai


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1193 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.4375009/5Overall Rating 4.4375009/5Overall Rating 4.4375009/5Overall Rating 4.4375009/5rating 4.4375009
Original
Overall Rating 2.32258/5Overall Rating 2.32258/5rating 2.32258rating 2.32258rating 2.32258
95% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"x"
I don't write reviews
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:36 PM
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Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/21/2017

Thank you for taking the time to let us know how we did!  We appreciate your business!

Ryan Niffen
McCarthy Hyundai
Service Manager
913-324-7227
rniffen@mccarthyautogroup.com
Dennis F. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful and attentive"
Always a pleasure working with the service representative.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:47 AM
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Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/21/2017

Thanks for letting us know how we did!  Felix said it is always a pleasure doing business with you!

Ryan Niffen
McCarthy Hyundai
Service Manager
913-324-7227
rniffen@mccarthyautogroup.com
Walter A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
TIMELY SERVICE AND CONFIDENCE IN MECHANICS WORK!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 11:43 AM
E229d1d7cad155176047c57fdc432a8d?s=28
Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/21/2017

Thank you for the great response!

Ryan Niffen
McCarthy Hyundai
Service Manager
913-324-7227
rniffen@mccarthyautogroup.com
William Y. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Was very organized and waiting area was nice"
Looking. Forward to my 3750 mile checkup as was impressed with service on my recall visit
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 11:18 AM
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Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did!  We appreciate your business!

Verified Customer on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great"
Great service!
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 04:11 PM
E229d1d7cad155176047c57fdc432a8d?s=28
Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did! We appreciate your business!

Kermit B. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service"
Satisfactory
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/18/2017 09:31 AM
E229d1d7cad155176047c57fdc432a8d?s=28
Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did! We appreciate your business!

Georgia K. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service!"
I like the fast service and always pleased with the work that has been done on the car.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:06 PM
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Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did! We appreciate your business!

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good experience"
good work and timely
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 01:42 PM
E229d1d7cad155176047c57fdc432a8d?s=28
Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did! We appreciate your business!

Sandy P. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust"
I’ve been coming to McCarthy Hyundai for over 10 years and my car had almost 200k miles. They keep it running like a champ!!
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:28 PM
E229d1d7cad155176047c57fdc432a8d?s=28
Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did! We appreciate your business!

Julie E. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service manager"
Excellent service department
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/16/2017 05:30 AM
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Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did! We appreciate your business!

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding!!!"
The team and Service Manager at McCarthy Olathe Hyundai not only diagnosed but resolved the problem in an extremely timely manner. I definitely recommend McCarthy service to anyone needing service to their vehicle.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/15/2017 08:34 PM
E229d1d7cad155176047c57fdc432a8d?s=28
Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did! We appreciate your business!

Christy L. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly"
Fast, friendly service. The service Dept has been very helpful anytime I have brought in the car.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 11:25 AM
E229d1d7cad155176047c57fdc432a8d?s=28
Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did! We appreciate your business!

Eva Maria B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is polite, pleasant and courteous, moreso than many other commercial operations. EMB"
I arrived an hour early and that did not ruffle any feathers. I had my lunch and a book with me, just in case the servicing would run long. It didn't. Only no one came up to tell what they were doing to the car. What you serviced now and in the past has made the car run beautifully. Thank you very much. A friend read the servicing bill and was very impressed with your detail as am I. PS: I thought I had lost my dental guard in the waiting room and called. A very nice man called back before the cleaning crew came and said that he had taken the cushions out and checked the floor in the waiting room. That was very kind of him. I wish I had his name. Please thank him again for helping. I appreciate the time he took to help me. EMB
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 08:57 AM
E229d1d7cad155176047c57fdc432a8d?s=28
Ryan N., Service Manager at McCarthy Olathe Hyundai responded on 11/20/2017

Thank you for taking the time to let us know how we did! We appreciate your business!

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Competent service advisers"
advisers communicate what you need to know and give you options
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 02:16 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 11/14/2017

Dear Valued McCarthy Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. We appreciate that you bring your 2012 Hyundai Sonata to our McCarthy Hyundai Service Department in Olathe. Your statement about the work being completed as requested and on time means so much to the staff that makes all this possible. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for your recommended 5-Star rating and for servicing your vehicle here with us here at McCarthy Olathe Hyundai!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 11/14/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and Tire rotation"
Great service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:13 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 11/14/2017

Dear  Valued McCarthy Hyundai Service Customer,.

As we draw to the end of “2017” it has been a great year.  Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review goes without saying that we met your expectations. Our hope is that we always service your vehicle with pride.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Hyundai. Have a very Happy Thanksgiving and Very Fun filled rest of this year!  Your visits make us better!


Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer ReScore Review on 11/15/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall satisfied service"
They provided the great service on my car and allowed me to set up a flexible schedule !
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:02 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Accurate time survices"
They worked on my car within the time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:02 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 11/14/2017

Dear Valued McCarthy Hyundai Service Customer,.

Thank you for you review and response after your service visit
at McCarthy Hyundai. We appreciate that you are developing a relationship with our Hyundai Service Department.   If you have some time in your busy schedule I would like to be able to speak with you. Could you please give me a call about your recent visit to our service Department?  I would like to hear your opinion first hand. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing your Vehicle with McCarthy Hyundai!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient service"
Service center was very flexible in scheduling my service and had I️t completed very quickly.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:13 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 11/14/2017

Dear Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Satisfied with provided service"
The service was done in a timely manner.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 10:56 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 11/14/2017

Dear  Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai!


Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service"
From the phone call to set up service to picking up my car, customer service was excellent. My car was fixed in a timely manner and only the service needed was performed. Problem fixed and my Sonata is fabulous again! Thanks!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/13/2017 05:55 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 11/14/2017

Dear Valued McCarthy Hyundai Service Customer,.

Thank you for you review and response after your service visit at McCarthy Hyundai in October “2017”. We appreciate that you are developing a relationship with our Hyundai Service Department. Your four-star rating and your statement about us makes us proud. Next time I hope we earn a five-star rating and meet your expectations completely. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Hyundai. Have a very Happy Thanksgiving and Very Fun filled remainder of “2017”! Your visits make us better!


Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Completely satisfied"
Completely satisfied
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/13/2017 09:03 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 11/13/2017

Dear Valued McCarthy Hyundai Service Customer,.

As we draw to the end of “2017” it has been a great year.  Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review goes without saying that we met your expectations. Our hope is that we always service your vehicle with pride.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Hyundai. Have a very Happy Thanksgiving and Very Fun filled rest of this year!  Your visits make us better! I'm glad that you were completely satified.



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Displaying Review 1 - 20 of 1193 in total