McCarthy Olathe Hyundai


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1119 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.433332/5Overall Rating 4.433332/5Overall Rating 4.433332/5Overall Rating 4.433332/5rating 4.433332
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Verified Customer on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great staff....costly services"
Nice staff and done in a timely manner....but, Over a $100 for oil change and new air filter!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 02:38 PM
Jami W. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient "
Fantastic
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 11:18 AM
Mary Z. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"***"
Shorter wait for oil change
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:58 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/19/2017

Dear Mary,
Valued McCarthy Hyundai Service Customer,.

Thank you for you review and response after your service visit at McCarthy Hyundai in October “2017”. We appreciate that you are developing a relationship with our Hyundai Service Department. Your four-star rating and your statement about us makes us proud. Next time I hope we earn a five-star rating and meet your expectations completely. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Hyundai. Have a very Happy and Fun filled remainder of “2017”! Your visits make us better!  P.S. We are sorry that the wait was longer then the usual this last time in.  We are still working on refining the wait time. 



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
".."
...
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:47 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/18/2017

Dear Valued McCarthy Hyundai Service Customer,.

Thank you for you review and response after your service visit at McCarthy Hyundai in October “2017”. We appreciate that you are developing a relationship with our Hyundai Service Department. Your four-star rating and your statement about us makes us proud. Next time I hope we earn a five-star rating and meet your expectations completely. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Hyundai. Have a very Happy and Fun filled remainder of “2017”! Your visits make us better!  P.S. We are working on making the wait times shorter. Thanks for the input.









Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Took my car in for recall work. Service personnel were friendly and professional. Comfortable waiting room for customers. No push to try to sell me additional services.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 05:13 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/18/2017

Dear Valued McCarthy Hyundai Service Customer,.

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review goes without saying that we met your expectations. Our hope is that we always service your vehicle with pride.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Hyundai. Have a very Happy and Fun filled year!  Your visits make us better!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change visit"
I was greeted quickly and he listened to a concern I had. When he finished my oil change he also addressed my issues and everything was done quickly and efficiently as always.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:09 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/18/2017

Dear Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai! P.S. Felix is a good advisor who does listen to his customers concerns.
He will be encouraged to hear that you noted his efficiency in addressing your issues.

Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
William M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
Friendly staff who appear to care for their customers and take pride in their work.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:00 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/17/2017

Dear William,
Valued McCarthy Hyundai Service Customer,.

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review goes without saying that we met your expectations. Our hope is that we always service your vehicle with pride.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Hyundai. Have a very Happy and Fun filled year!  Your visits make us better!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
ERIN H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Will be back"
Service was on time and completed properly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:15 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/17/2017

Dear Erin,
Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai!




Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient"
The people here are great to work with.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:34 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/17/2017

Dear Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai!




Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
STEVEN M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Competitive price and assurance of a quick vehicle check.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:50 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/17/2017

Dear Steven,
Valued McCarthy Hyundai Service Customer,.

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review goes without saying that we met your expectations. Our hope is that we always service your vehicle with pride.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Hyundai. Have a very Happy and Fun filled year!  Your visits make us better!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Karla B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service, friendly employees"
Great service as always when I come there.I only trust McCarthy Hyundai with the service on my car.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:29 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/17/2017

Dear Karla,
Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us. And, the trust factor is big, when so many others break trust.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai!




Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
A great place for car service
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 06:07 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/16/2017

Dear Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Kyle V. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Replace front brakes and serpentine blet"
Excellent job!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/15/2017 09:28 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/16/2017

Dear Kyle,
Valued McCarthy Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. We appreciate that you bring your 2011 Hyundai Sonata to our McCarthy Hyundai Service Department in Olathe. Your statement about the work being completed as requested and on time means so much to the staff that makes all this possible. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for your recommended 5-Star rating and for servicing your vehicle here with us here at McCarthy Olathe Hyundai!




Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best "
They always take good care..
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/14/2017 01:53 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/14/2017

Dear Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai!





Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Rita S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car service"
very through and knowledgeable staff
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/14/2017 04:24 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/14/2017

Dear Rita,
Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai!




Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Tough to exceed expectations on a simple oil change.
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/11/2017 02:08 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/11/2017

Dear Valued McCarthy Hyundai Service Customer,.

Thank you for you review and response after your service visit at McCarthy Hyundai in October “2017”. We appreciate that you are developing a relationship with our Hyundai Service Department. Your four-star rating and your statement about us makes us proud. Next time I hope we earn a five-star rating and meet your expectations completely. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Hyundai. Have a very Happy and Fun filled remainder of “2017”! Your visits make us better!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I have owned many new vehicles. The service is average but not exceptional. I had better service from other dealers. "
Average service. Not bad. Polite service writer.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/11/2017 07:23 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/11/2017

Dear Valued McCarthy Hyundai Service Customer.,

Thank you for you review and response after your service visit at McCarthy Hyundai. It sounds as if you are exactly right! From a managerial point of view, we have some changes to be made in the way we do business and the speed in which we do business. We appreciate that you chose our Hyundai Service Department.  If you have some time in your busy schedule I would like to be able to speak with you. Could you please give me a call about your recent visit to our service Department?  I would like to attempt to correct the mistakes that were made on this last visit.   I am concerned that we have created an experience that was less than favorable. Can you please give me an opportunity to make it right?  Thank you once again for servicing your Vehicle with McCarthy Hyundai!  I do look forward to speaking with you!




Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Vance A. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great car, great service"
I purchased my Hyundai there and always take it there for service. I will purchase my nest Hyundai there. They are always courteous, prompt and efficient.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/11/2017 04:17 AM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/11/2017

Dear Vance,
Valued McCarthy Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. We appreciate that you bring your 2009 Hyundai Sonata to our McCarthy Hyundai Service Department in Olathe. Your statement about the work being completed as requested and on time means so much to the staff that makes all this possible. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for your recommended 5-Star rating and for servicing your vehicle here with us here at McCarthy Olathe Hyundai! Can't wait
to see you in that next Hyundai. Of Course, only when your ready!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Timely, helpful, professional
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 06:22 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/11/2017

Dear Valued McCarthy Hyundai Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. The Five-Star review is a great way for you to show appreciation.  We appreciate that you have developed a relationship with our Hyundai Service Department. Your five-star rating and your statement about us makes us proud. We love compliments! And, the statement you made about friendly staff and quick service is a great compliment to us.  We look forward to servicing your Hyundai on every future visit. Thank you once again for servicing with us here at McCarthy Olathe Hyundai!


Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Verified Customer on 10/10/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
I only come back to this place because of recall
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 04:11 PM
Scott C E., Service Manager at McCarthy Olathe Hyundai responded on 10/10/2017

Dear Valued McCarthy Service Customer,

Thank you for you review and response after your service visit at McCarthy Hyundai. We appreciate that you bring your 2013 Hyundai Sonata to our McCarthy Hyundai Service Department in Olathe. Your statement about the work being completed as requested and on time means so much to the staff that makes all this possible. It is also good to hear that you have trust in us to provide excellent service for your vehicle. We look forward to servicing your Hyundai on every future visit. Thank you once again for your recommended 5-Star rating and for servicing your vehicle here with us here at McCarthy Olathe Hyundai!



Scott C. Essex
Service Manager
913-284-3215
sessex@mccarthyautogroup.com
Displaying Review 1 - 20 of 1119 in total