McCollum Automotive Inc.


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

572 Reviews

98% Would Recommend
Latest Review 5 days ago
Jack G. on 10/16/2017
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Jack said he would recommend this business for service.
Vehicle: Dodge Durango
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Darriel B. on 10/16/2017
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Spoke with Elizabeth. She said she has known this business for a long time and they provided good work.
Vehicle: Ford Focus
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
JANICE D. on 10/11/2017
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"I trust McCollum"
I have been having my cars serviced by McCollum (and the occasional body work, too) for about thirty years. I trust that they will stand behind their work and that they will not perform unnecessary work. They always have a loaner car for me, and the staff is always friendly and informative.
Vehicle: Mazda Protege
Service Date: 10/09/2017
Review Created: 10/11/2017 07:35 AM
Michael S. on 09/30/2017
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Michael said this business was able to find the things that were wrong with his vehicle and they did it real fast. He is impressed so far.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Floyd H. on 09/30/2017
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Spoke with Floyd's wife. She said her overall experience was okay.
Vehicle: Buick Century
Category: Service
Service Date: 09/15/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Tye J. on 09/15/2017
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Tye said everything was very professional. The business did what they said they would do.
Vehicle: Nissan Maxima
Category: Service
Service Date: 09/06/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
James D. on 08/25/2017
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James said the repairs were bigger than he had expected. However, they explained everything to him and they got the work done in a timely manner. They told him all the parts he would need and he checked the prices online where he found they were fair. They did a great job.
Vehicle: Ford Fiesta
Category: Service
Service Date: 08/18/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Dennis N. on 08/25/2017
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Dennis said he had no problems with the business as they provide great customer service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Selene T. on 08/21/2017
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Selene said this business is very good. They are always really attentive, they call her when the vehicle is done and they clean the vehicle. They do an inspection and if something is wrong, they tell her and she has it fixed. They really work with her. If they do not have time to fix the vehicle that day, they tell her maybe come in tomorrow, and it will not be so busy. That way they do not have to have the vehicle there all day.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 08/18/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Daniel R. on 08/21/2017
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Daniel said he went to the business to get an oil change and while he was there, he asked them to check on his brakes. They found the problem with his brakes and kept him informed. They were quick and did a great job for a good price.
Vehicle: Honda Civic
Category: Service
Service Date: 08/18/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
LISA O. on 08/17/2017
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"Dependable "
Minimal stress: problems addressed, communicated, updated, handled.
Vehicle: Dodge Intrepid
Service Date: 08/15/2017
Review Created: 08/17/2017 11:24 AM
Geoffrey J. on 08/17/2017
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Geoffrey said there was a lot of communication. He liked the customer service. They kept him informed.
Vehicle: Volkswagen Routan
Category: Service
Service Date: 08/09/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Eric T. on 08/15/2017
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Eric said the business was able to help him when he needed them. They got it done quickly and it was done on the same day. His vehicle did not have as much damage as he expected.
Vehicle: GMC Savana Special
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Dan P. on 08/11/2017
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Dan said he was not completely satisfied with his overall experience because they incorrectly diagnosed the problem and charged him $1,000. They fixed the wrong problem. They said the diesel fuel was mixed with gas and charged him $500. They defended themselves. He said he would not recommend this business for service.
Vehicle: Ford F-150
Category: Service
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
KARREN C. on 08/04/2017
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"Close to my home, staff is professional and friendly and answers all my questions and concerns thoroughly."
Thank you.
Vehicle: Subaru Legacy
Service Date: 08/03/2017
Review Created: 08/04/2017 09:44 PM
Jacob G. on 07/30/2017
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Jacob said this business was very respectable, knowledgeable and trustworthy. They explained things well.
Vehicle: Saturn Ion
Category: Service
Service Date: 07/26/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Mary D. on 07/28/2017
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Mary said this business does what she asks, and they do not present her with problems they are not going to fix that day. They just address the issue she brought the vehicle in for. They are nice people, and she appreciates the loaner vehicle set up. The location suits her. It is on the bus line, and is pretty perfect.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/10/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Russel L. on 07/26/2017
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Russel said the business is great, honest, trustworthy, and dependable. They provide a good service.
Vehicle: Nissan Murano
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Ethan S. on 07/22/2017
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Ethan said the business is fantastic, and Mike treated him very well. They offered him a ride, and asked him if they could keep his vehicle overnight. They found some other problems that he did not know about, they did not try to push him into anything, and his vehicle runs like new.
Vehicle: Buick LeSabre
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Lavonne H. on 07/12/2017
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Lavonne said this business was very nice and informative. They provided her with a loaner vehicle.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/03/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 572 in total