Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

656 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


SN
Spencer N.
Portland, OR
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spencer said the service at this business was quick. The staff was no nonsense and to the point.
This review was collected via phone interview by Customer Research Inc.

HE
Hyatt E.
PORTLAND, OR
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Hyatt said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DR
Daniel R.
Portland, OR
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Daniel said the customer service is the best. They keep him informed and provide good options.
This review was collected via phone interview by Customer Research Inc.

MB
Mr./Ms. B.
Portland, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Friendly, courteous & quality service!
McCollum Automotive continues to impress with high quality service at reasonable prices!

LC
Larry C.
Portland, OR
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Larry said he always receives good service and his vehicle came back clean. It is still making some sounds though so he may have to take it back.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Portland, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Tim said everything was efficient and they communicated with him to let him know everything that needed to be done. He trusts them.
This review was collected via phone interview by Customer Research Inc.

CN
CHRISTINE N.
Portland, OR
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
McCollum has taken care of my '95 Taurus for a few years. I know their quality.
The quality of repair and cost is the best! I like that I'm told to my understanding what was done and why. Thanks You Guys are Great!!

HM
Hannah M.
Oregon
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Hannah said the business is really great with scheduling. There was no hassle and she really enjoyed that.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
Portland, OR
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Mary said the staff members were really straight forward and friendly, and she felt really comfortable with them.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Gladstone, OR
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Daniel said the check engine light keeps coming on and he has had to go back to the business multiple times to get it fixed. However, he knows it is not the business's fault as his vehicle is older. Reed goes out of his way to help him and Mike is able to schedule him in even at the last minute.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Happy Valley, OR
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
John said that overall the facility did well. They were quick, they got him in and out and they provided quality work.
This review was collected via phone interview by Customer Research Inc.

DL
Dean L.
Portland, OR
Ram 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Dean said the staff was courteous. The service was completed on time and it was done right.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
PORTLAND, OR
Dodge Ram Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Richard said his vehicle had a very hard job that needed to be done on it. The staff gave him an estimate on it and it could have been very bad but the technicians knew what they were doing so he was very happy. Overall it was a pleasurable experience. They were professional and did good work.
This review was collected via phone interview by Customer Research Inc.

PG
Penny G.
Gresham, OR
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Penny said the business is awesome and fabulous. She loves them and she's been there three times.
This review was collected via phone interview by Customer Research Inc.

RL
Ronald L.
Vancouver, WA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Ronald said the Reed, Mike and Pat give him fast and timely service and they do not recommend unnecessary repairs.
This review was collected via phone interview by Customer Research Inc.

GA
Greg A.
Portland, OR
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Greg said the staff did a really good job. He did not have any problems with it.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Portland, OR
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jason said he appreciated doing business with the staff.
This review was collected via phone interview by Customer Research Inc.

ES
Eathan S.
Gladstone, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Eathan said the staff provided a good overall experience. They did good quality work, and saved him money servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

HG
Herman G.
Portland, OR
Ram Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Herman said so far, so good.
This review was collected via phone interview by Customer Research Inc.

DN
Dennis N.
Clackamas, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Dennis said this business has always taken care of him, even at the last minute. He has taken 5 or 6 vehicles to this facility, and has always been happy with the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 656 in total