McCollum Automotive Inc.


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

583 Reviews

98% Would Recommend
Latest Review 3 days ago
Cari R. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cari said she loves this business. The staff are very nice and thorough. They do not push anything on her. They are helpful and she appreciates the loaner vehicle. It was very nice.
Vehicle: Nissan Xterra
Category: Service
Service Date: 11/15/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Karen M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Karen said she would recommend the business for service.
Vehicle: Kia Forte
Category: Service
Service Date: 10/31/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Anthony S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said his experience with this business was great. He's plans to keep going back.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Jessica T. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said she has been going to the facility for years and they always take care of her.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Sam C. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sam's wife. She said she and Same were treated very nicely.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
JEFF F. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Headlight switch replacement."
like always Mike and his team. Did a great job , in a timely fasion . Thanks again.
Vehicle: Dodge Magnum
Service Date: 11/07/2017
Review Created: 11/10/2017 04:01 PM
Alana D. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alana said she likes to work with the facility.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 10/19/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Martha P. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Martha said this business is awesome. She was incredibly happy with the staff's ability to diagnose the problem, and get it resolved. If she ever has another problem with her vehicle she will bring it back to this business.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 10/25/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Larry C. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said the staff were really nice and they did a good job in a timely fashion. He appreciates being treated professionally.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Daniel C. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daniel said the service from the business told him every problem that his vehicle had. They treated him fairly. Everyone of the staff including Mike treated him like family and they answered all his calls.
Vehicle: Ford F-150
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Pedro M. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pedro said the service was perfect and he did not have any problems.
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Jack G. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jack said he would recommend this business for service.
Vehicle: Dodge Durango
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Darriel B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Elizabeth. She said she has known this business for a long time and they provided good work.
Vehicle: Ford Focus
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
JANICE D. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I trust McCollum"
I have been having my cars serviced by McCollum (and the occasional body work, too) for about thirty years. I trust that they will stand behind their work and that they will not perform unnecessary work. They always have a loaner car for me, and the staff is always friendly and informative.
Vehicle: Mazda Protege
Service Date: 10/09/2017
Review Created: 10/11/2017 07:35 AM
Michael S. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said this business was able to find the things that were wrong with his vehicle and they did it real fast. He is impressed so far.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Floyd H. on 09/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Floyd's wife. She said her overall experience was okay.
Vehicle: Buick Century
Category: Service
Service Date: 09/15/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Tye J. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tye said everything was very professional. The business did what they said they would do.
Vehicle: Nissan Maxima
Category: Service
Service Date: 09/06/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
James D. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the repairs were bigger than he had expected. However, they explained everything to him and they got the work done in a timely manner. They told him all the parts he would need and he checked the prices online where he found they were fair. They did a great job.
Vehicle: Ford Fiesta
Category: Service
Service Date: 08/18/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Dennis N. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said he had no problems with the business as they provide great customer service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Selene T. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Selene said this business is very good. They are always really attentive, they call her when the vehicle is done and they clean the vehicle. They do an inspection and if something is wrong, they tell her and she has it fixed. They really work with her. If they do not have time to fix the vehicle that day, they tell her maybe come in tomorrow, and it will not be so busy. That way they do not have to have the vehicle there all day.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 08/18/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 583 in total