Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

719 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


HB
HEATHER B.
Portland, OR
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Good honest mechanics!
The guys at McCollums always provide great customer service. If you need to leave your car they offer a free loaner vehicle. Their prices are fair, the staff is friendly and the work is done right! I have been coming here for years. Good honest mechanics are hard to come by, you can trust these guys!

LH
Liban H.
Portland, OR
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Liban said the business owner is a nice guy. He said they have good customer service and that they have a good business.
This review was collected via phone interview by Customer Research Inc.

LH
Liban H.
Portland, OR
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Liban said the business owner is a nice guy. He said they have good customer service and that they have a good business.
This review was collected via phone interview by Customer Research Inc.

CB
Corey B.
Portland, OR
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Corey said they were fast enough and took care of his vehicle. They were courteous and weren't trying to gouge him.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
Portland, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2019 Category: Service
Nick said the business went by the Blue Book and charged him for 2 hours of labor when the job should have only took 25 minutes. He added he thought the service was expensive.
This review was collected via phone interview by Customer Research Inc.

JK
Jeanne K.
Portland, OR
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2019 Category: Service
Jeanne said that the work is good but it took several days longer than expected. She said that the service was more expensive than she was quoted.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Boring, OR
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Jeff said the service provided by this business is great.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Portland, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Richard said the staff did not find anything major wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Happy Valley, OR
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Bill said that business did a great job.
This review was collected via phone interview by Customer Research Inc.

KH
Kirk H.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Kirk said the staff always treats him fairly.
This review was collected via phone interview by Customer Research Inc.

MB
Mr./Ms. B.
Portland, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
Friendly & Quality Service
Always quality & timely results. Friendly treatment - Like they want you to come back again. Great problem-solvers!

SP
Shannon P.
Oregon
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Shannon said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Portland, OR
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Larry said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
Portland, OR
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MW
Michelle W.
Tigard, OR
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Michelle said the service was great and she had no problems getting a loaner while the business had her vehicle for the day. She says they are very trustworthy , friendly, reliable and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

RL
Ron L.
CLACKAMAS, OR
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/09/2019 Category: Service
Ron said he has had mixed experiences with this business. The first time his vehicle was there, the staff could not find the problem, but they went ahead and did several maintenance services, hoping it would solve the issue. Unfortunately, his vehicle broke down only two days later. He brought it back to the facility, and they were able to figure it out that time and get his vehicle running well. He was happy with the second service and plans to give them another chance in the future to see how things go.
This review was collected via phone interview by Customer Research Inc.

JB
Jill B.
Oregon City, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Jill said she had no reason to complain and the staff was friendly
This review was collected via phone interview by Customer Research Inc.

ST
SELENE T.
Portland, OR
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Professional and friendly
They are very professional and friendly

AB
Adam B.
Beavercreek, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Adam said the business has great service and did the work for a great price.
This review was collected via phone interview by Customer Research Inc.

DM
Deepak M.
Oregon
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Deepak said the business provided really good service, and he would definitely recommend them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 719 in total