Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76
4.8

( 735 Reviews )

98% Would Recommend
Latest Review 5 days ago

Reviews


FH
Floyd H.
Portland, OR
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Spoke with Floyd's wife. She said this business is helpful. The employees are pleasant.
This review was collected via phone interview by Customer Research Inc.

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Jill B.
Oregon City, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2019 Category: Service
Jill said that they are very happy with the business but wish they would pay for the towing bill because the part that malfunctioned was their fault.
This review was collected via phone interview by Customer Research Inc.

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Barbara K.
Portland, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Barbara said Mike is usually the one to answer her when she calls. He is always willing to get her vehicle in as soon as possible, provide her a loaner vehicle, and makes sure things are to her satisfaction.
This review was collected via phone interview by Customer Research Inc.

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William H.
Oregon
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
William said that the place had good communication, it was straightforward with costs and his technician was totally available to him throughout.
This review was collected via phone interview by Customer Research Inc.

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Jeremy O.
Portland, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Jeremy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

ME
MARY E.
Oregon City, OR
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019
McCollum Automotive completely serviced my car! It was the most complete service it has ever had!
I would recommend McCollum service to anyone! I just had them go through a 2005 Volvo. It runs perfect now, sounds great, and looks even better. It sounds and feels like a new car again. The service department fixed everything that was needed. I could not be happier how I was treated from the moment I arrived. Everything was explained to me
that needed to be fixed and that was exactly what they did. It is great to find such a dedicated group of people to get my car in top shape. Thanks, team! Mary Elledge

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JEFF F.
Portland, OR
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019
The quality and service for 20 years
once again Mike and McCombs crew did above and beyond the job I am very pleased with the work they did thank you

EL
ELENA L.
Portland, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019
Reliable, trustworthy, knowledgeable
I am confident when I bring my car to McCollum's that I am getting excellent service at a fair price.

KM
Kirk M.
Brighton, MI
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Kirk said Mike was easy to work with and was a very nice guy.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Portland, OR
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
John said they were the best overall, they are good, they do what they say they will do, they are honest and prices were good.
This review was collected via phone interview by Customer Research Inc.

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Kira L.
TIGARD, OR
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Kira said she liked the loaner vehicle they had available.
This review was collected via phone interview by Customer Research Inc.

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Darriel B.
Portland, OR
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Darriel said the business provides a good, fair service and he has been doing business with them for over 20 years.
This review was collected via phone interview by Customer Research Inc.

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Scott E.
Oregon
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Scott said he had issues from his last visit, but the business resolved them and took care of it.
This review was collected via phone interview by Customer Research Inc.

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Brianna S.
Portland, OR
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Brianna said the employees were nice and explained everything.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Portland, OR
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Michael said everything was perfect with the service provided by this business. He also said the staff are special, cool, and he likes them.
This review was collected via phone interview by Customer Research Inc.

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Dennis E.
Portland, OR
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Dennis said that his dad goes to them too and always gets good service. His wife also goes to them. They are very positive and helpful.
This review was collected via phone interview by Customer Research Inc.

HB
HEATHER B.
Portland, OR
Ford Transit Connect
Verified Customer
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08/17/2019
Good honest mechanics!
The guys at McCollums always provide great customer service. If you need to leave your car they offer a free loaner vehicle. Their prices are fair, the staff is friendly and the work is done right! I have been coming here for years. Good honest mechanics are hard to come by, you can trust these guys!

LH
Liban H.
Portland, OR
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Liban said the business owner is a nice guy. He said they have good customer service and that they have a good business.
This review was collected via phone interview by Customer Research Inc.

LH
Liban H.
Portland, OR
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Liban said the business owner is a nice guy. He said they have good customer service and that they have a good business.
This review was collected via phone interview by Customer Research Inc.

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Corey B.
Portland, OR
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Corey said they were fast enough and took care of his vehicle. They were courteous and weren't trying to gouge him.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 735 in total