Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

670 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


AC
ADRIENNE C.
Portland, OR
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
The best shop in town!!!
I have been taking our car to McCollum's for the past year and half. They are always professional , courteous, and quick. Most importantly they are always honest with their recommendations. Mike and Reed at the 82nd location have always provided great service and made sure to work with us financially to get the repairs we need.

CG
Clayton G.
Longview, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Clayton said the staff knew what they were doing. The service was good.
This review was collected via phone interview by Customer Research Inc.

SZ
Simon Z.
PORTLAND, OR
Chrysler Town & Country LWB
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Simon said this business is good. Mike is a very nice guy. He had many questions, and Mike explained it to him. The price was very expensive, and he cut the price a little bit for him.
This review was collected via phone interview by Customer Research Inc.

DH
Darren H.
Oregon City, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Darren said he is very pleased with the service. They solved the problem with his vehicle when no other place could,
This review was collected via phone interview by Customer Research Inc.

AD
Alana D.
Portland, OR
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Alana said the service was easy, the employees were all nice and this facility is close.
This review was collected via phone interview by Customer Research Inc.

KJ
Karen J.
Oregon City, OR
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Karen said the business was efficient and good at what they do. They were very communicative throughout the process.
This review was collected via phone interview by Customer Research Inc.

RL
Rick L.
Oregon City, OR
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Rick said everything was good. He did have to bring his vehicle back but his issues were resolved and he has had good service there in the past.
This review was collected via phone interview by Customer Research Inc.

JV
Jose V.
Sandy, OR
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jose said he is pretty satisfied with the work this business did on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SW
Shannon W.
Oregon
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Shannon said the business didn't try to nickel and dime her. She likes them a lot. They kept her updated and gave her a loaner vehicle. It was great.
This review was collected via phone interview by Customer Research Inc.

KW
Katie W.
Portland, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Katie said she had some issues with her vehicle, but the staff at this business were able to solve them. They put a lot of work into her vehicle and they charged her fairly for the labor that was put in.
This review was collected via phone interview by Customer Research Inc.

FH
Floyd H.
Portland, OR
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Floyd said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Dale M.
Portland, OR
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Dale said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Portland, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Jason said this business has always been good to him. The prices are good, and they are on time with everything.
This review was collected via phone interview by Customer Research Inc.

DP
Debbie P.
Portland, OR
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Debbie said the business was really nice. The staff had a loaner vehicle for her and answered all her questions.
This review was collected via phone interview by Customer Research Inc.

SN
Spencer N.
Portland, OR
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spencer said the service at this business was quick. The staff was no nonsense and to the point.
This review was collected via phone interview by Customer Research Inc.

HE
Hyatt E.
PORTLAND, OR
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Hyatt said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DR
Daniel R.
Portland, OR
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Daniel said the customer service is the best. They keep him informed and provide good options.
This review was collected via phone interview by Customer Research Inc.

MB
Mr./Ms. B.
Portland, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Friendly, courteous & quality service!
McCollum Automotive continues to impress with high quality service at reasonable prices!

LC
Larry C.
Portland, OR
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Larry said he always receives good service and his vehicle came back clean. It is still making some sounds though so he may have to take it back.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Portland, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Tim said everything was efficient and they communicated with him to let him know everything that needed to be done. He trusts them.
This review was collected via phone interview by Customer Research Inc.

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