McCracken Automotive West


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

66 Reviews

100% Would Recommend
Latest Review 9 months ago

BRIAN L. on 02/09/2017
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"Great Team Service"
The team at McCracken are very impressive. Great service and customer service. Talk to Connor and he will take great care of you!
Vehicle: Toyota RAV4
Service Date: 02/08/2017
Review Created: 02/09/2017 08:21 AM
BRIAN L. on 01/29/2017
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"Great Service"
They do a great job.
Vehicle: Toyota Sienna
Service Date: 01/27/2017
Review Created: 01/29/2017 07:53 AM
BRIAN L. on 12/29/2016
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"Great Service "
Once again the team at McKracken's did a great job. Another shop wouldn't have been as through to get the job done as quick as they did!
Vehicle: Toyota Corolla
Service Date: 12/28/2016
Review Created: 12/29/2016 10:05 AM
JOHN W. on 12/05/2016
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"Great local auto repair shop"
The folks actually cared and asked questions. I was referred there from another person, and I can see why. Did not overcharge at all, actually saved me money. Would definitely go back!
Vehicle: Honda Accord
Service Date: 11/29/2016
Review Created: 12/05/2016 07:10 AM
PAUL S. on 11/28/2016
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"Great service"
Very thorough. They go above and beyond
Vehicle: Chevrolet Cobalt
Service Date: 11/10/2016
Review Created: 11/28/2016 08:29 AM
BRIAN L. on 08/26/2016
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"Great Service"
Great job, great service. They are the best!
Vehicle: Toyota RAV4
Service Date: 08/25/2016
Review Created: 08/26/2016 07:51 AM
MARGIE B. on 08/24/2016
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"Outstanding service and thoroughly trustworthy"
My family has had our cars serviced for 3 generations by McCracken's auto repair! I had a brake emergency and Collin took my car in with a full repair in one day! Love those guys!
Vehicle: Chevrolet Suburban
Service Date: 08/22/2016
Review Created: 08/24/2016 01:32 PM
JOSEPH D. on 08/17/2016
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"Honest, friendly, and dependable "
Great, friendly service. Local, fast and dependable.
Vehicle: Toyota 4Runner
Service Date: 08/12/2016
Review Created: 08/17/2016 05:03 AM
CLEO P. on 08/17/2016
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"The service is great!"
Have been a customer for years. Have confidence in their knowledge of car repairs.
Vehicle: Ford Explorer
Service Date: 08/16/2016
Review Created: 08/17/2016 03:27 AM
LOU J. on 07/28/2016
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"Super service"
From the first call to finished job everything went smoothly. Everyone is so kind and helpful and honest.
Vehicle: Cadillac CTS
Service Date: 07/27/2016
Review Created: 07/28/2016 06:08 AM
JOHN A. on 07/03/2016
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"McCracken Automotive West - a place to make your car "
I find them to be a very fine auto service garage ! The prices are competitive with the auto dealerships in the area! They make you feel like they care for you as a customer and want you to come back for your car services !
Vehicle: Toyota RAV4
Service Date: 07/01/2016
Review Created: 07/03/2016 06:32 AM
Dominic D. on 06/26/2016
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Spoke with Dominic's son-in-law. He said he never had any problems with the business. They are top notch. He would like them to keep up the good work .
Vehicle: Ford Pickup
Category: Service
Service Date: 06/21/2016
Review Created: 06/26/2016
This review was collected via phone interview by Customer Research Inc.
Brenda N. on 06/23/2016
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Brenda said they were nice and they did what they were supposed to. Everything went great.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 06/21/2016
Review Created: 06/23/2016
This review was collected via phone interview by Customer Research Inc.
NICK G. on 06/22/2016
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"Excellent Service"
As always, McCracken provided excellent service for a good price.
Vehicle: Honda Pilot
Service Date: 06/21/2016
Review Created: 06/22/2016 04:04 AM
Hans/katarina B. on 06/22/2016
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Spoke with Ann. She said this business consistently delivers quality work to resolve their vehicle problems. It is the best vehicle business they have worked within 30 years.
Vehicle: Subaru Outback
Category: Service
Service Date: 06/17/2016
Review Created: 06/22/2016
This review was collected via phone interview by Customer Research Inc.
Nicole L. on 06/11/2016
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Nicole said they were thoughtful and they found out there was a manufacturer issue and educated it to her. The gentleman at the front desk was the one who was super helpful.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/26/2016
Review Created: 06/11/2016
This review was collected via phone interview by Customer Research Inc.
ROB L. on 06/08/2016
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"Consistently good service"
We've used McCracken for years. We've always had good luck. They don't oversell. It is easy to get an appointment. The work is good.
Vehicle: Toyota Camry
Service Date: 06/07/2016
Review Created: 06/08/2016 01:40 PM
Ann D. on 06/06/2016
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Spoke with Rob. He said the business is honest and charges a fair price, they have very open communication.
Vehicle: Toyota Sienna
Category: Service
Service Date: 06/03/2016
Review Created: 06/06/2016
This review was collected via phone interview by Customer Research Inc.
NITA P. on 06/03/2016
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"A+ service!"
Friendly, explains what is wrong with your car before starting any work and will give you options for fixing the problem.
Vehicle: Volvo XC90
Service Date: 06/03/2016
Review Created: 06/03/2016 08:38 PM
John K. on 05/25/2016
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John said they did a great job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/18/2016
Review Created: 05/25/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 66 in total