McCracken Automotive West

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

66 Reviews

100% Would Recommend
Latest Review almost 2 years ago

Reviews


BL
BRIAN L.
Westwood, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2017
Great Team Service
The team at McCracken are very impressive. Great service and customer service. Talk to Connor and he will take great care of you!

BL
BRIAN L.
Westwood, MA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2017
Great Service
They do a great job.

BL
BRIAN L.
Westwood, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2016
Great Service
Once again the team at McKracken's did a great job. Another shop wouldn't have been as through to get the job done as quick as they did!

JW
JOHN W.
Westwood, MA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2016
Great local auto repair shop
The folks actually cared and asked questions. I was referred there from another person, and I can see why. Did not overcharge at all, actually saved me money. Would definitely go back!

PS
PAUL S.
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2016
Great service
Very thorough. They go above and beyond

BL
BRIAN L.
Westwood, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2016
Great Service
Great job, great service. They are the best!

MB
MARGIE B.
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016
Outstanding service and thoroughly trustworthy
My family has had our cars serviced for 3 generations by McCracken's auto repair! I had a brake emergency and Collin took my car in with a full repair in one day! Love those guys!

JD
JOSEPH D.
Westwood, MA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016
Honest, friendly, and dependable
Great, friendly service. Local, fast and dependable.

CP
CLEO P.
Westwood, MA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016
The service is great!
Have been a customer for years. Have confidence in their knowledge of car repairs.

LJ
LOU J.
Westwood, MA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016
Super service
From the first call to finished job everything went smoothly. Everyone is so kind and helpful and honest.

JA
JOHN A.
Walpole, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2016
McCracken Automotive West - a place to make your car
I find them to be a very fine auto service garage ! The prices are competitive with the auto dealerships in the area! They make you feel like they care for you as a customer and want you to come back for your car services !

DD
Dominic D.
Westwood, MA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
Spoke with Dominic's son-in-law. He said he never had any problems with the business. They are top notch. He would like them to keep up the good work .
This review was collected via phone interview by Customer Research Inc.

BN
Brenda N.
Westwood, MA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Brenda said they were nice and they did what they were supposed to. Everything went great.
This review was collected via phone interview by Customer Research Inc.

NG
NICK G.
Westwood, MA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016
Excellent Service
As always, McCracken provided excellent service for a good price.

HB
Hans/katarina B.
Westwood, MA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Spoke with Ann. She said this business consistently delivers quality work to resolve their vehicle problems. It is the best vehicle business they have worked within 30 years.
This review was collected via phone interview by Customer Research Inc.

NL
Nicole L.
Westwood, MA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016 Category: Service
Nicole said they were thoughtful and they found out there was a manufacturer issue and educated it to her. The gentleman at the front desk was the one who was super helpful.
This review was collected via phone interview by Customer Research Inc.

RL
ROB L.
Westwood, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016
Consistently good service
We've used McCracken for years. We've always had good luck. They don't oversell. It is easy to get an appointment. The work is good.

AD
Ann D.
Westwood, MA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2016 Category: Service
Spoke with Rob. He said the business is honest and charges a fair price, they have very open communication.
This review was collected via phone interview by Customer Research Inc.

NP
NITA P.
Westwood, MA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2016
A+ service!
Friendly, explains what is wrong with your car before starting any work and will give you options for fixing the problem.

JK
John K.
Westwood, MA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2016 Category: Service
John said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 66 in total