McGovern Hyundai

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508-408-4530
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Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1241 Reviews

5 star
77%
4 star
11%
3 star
5%
2 star
2%
1 star
2%

ReScore Reviews™ (47)

ReScore
Overall Rating 4.4255317/5Overall Rating 4.4255317/5Overall Rating 4.4255317/5Overall Rating 4.4255317/5rating 4.4255317
Original
Overall Rating 2.40426/5Overall Rating 2.40426/5rating 2.40426rating 2.40426rating 2.40426
94% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews

Anonymous avatar
Verified Customer
Brockton, MA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Service visit for oilchange
Disappointed that car wash was once again out of commission.
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/20/2018

Thank You for the feedback

Richard Pearson
Service Manager
5082053530
Anonymous avatar
Verified Customer
Taunton, MA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
location
helpful friendly service
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/19/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
EW
Elisia W.
Hyde Park, MA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Customer Service
I have always been pleased with the service!
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/19/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
WQ
Wilma Q.
MA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Nice time out while you wait!
Not a high pressure environment. Clean and nice. Love the Customer Service Manager Richard. Real People.. Great restaurant while you wait next door. Fair prices. And great warranty.
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/19/2018

Thank you for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530
WC
Wendy C.
Bridgewater, MA
2007 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
My Tucson
I was well taken care of when I went in for my recall for the fuel tank band. Great service from all. They even offered to wash my car which I didn't have time to do and also offered to change my oil. If I had not had another appointment, I would have gladly taken them up on their offers. I look forward to coming back here when I need service again. Thank you all so much!
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/18/2018

Thank you for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530
MD
Michael D.
Mansfield, MA
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
great
everything was fine.
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/18/2018

Thank You for the amazing feedback

Richard Pearson
Service Manager
5082053530
DG
Denise G.
Brockton, MA
2005 Hyundai Tucson
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/17/2018 Category: Service
Good work on vehicle, could use improvement in customer service
Always do a great job with recall repairs, but customer service needs to make sure needed parts are in
stock, had to return second time because they did not order them when I made the first appointment.
Richard P., Manager from McGovern Hyundai responded on 06/18/2018

Thank You for the feedback , please call me to resolve the issue

Richard Pearson
Service Manager
5082053530
Anonymous avatar
Verified Customer
Franklin, MA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great service dept.
Dwayne is helpful and very professional
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/15/2018

Thank you for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530
Anonymous avatar
Verified Customer
Brockton, MA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Thank u
Thank u
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/15/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
Anonymous avatar
Verified Customer
Carver, MA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Brakes and inspection
Personnel are very courteous and vehicle is always serviced promptly.
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/14/2018

Thank you for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530
TM
Tyra M.
North Easton, MA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
AWESOME
good team they have going! excellent care and friendly!!! THANKYOU!!!!
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/12/2018

Thank You for taking the time to complete the amazing feedback

Richard Pearson
Service Manager
5082053530
MB
Margaret B.
Stoughton, MA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
The service and personal attention provided were great.
Timely service.
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/12/2018

Thank You for the great feedback

Richard Pearson
Service Manager
5082053530
RA
Richard A.
South Easton, MA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Check engine light
Very convenient to have service available at 7am . Also appreciated being able to schedule an appointment on line. Staff very friendly and approachable. I had an engine light checked out and the accompanying repair. Easy to do business with McGovern.
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/11/2018

Thank You for the amazing feedback

Richard Pearson
Service Manager
5082053530
JM
John M.
Stoughton, MA
2017 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2018 Category: Service
great apology
tried to make things right! full credit
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/11/2018

Thank You for the feedback 

Richard Pearson
Service Manager
5082053530
CT
Cathy T.
South Easton, MA
2007 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Professional
Pleasant people, clean, relatively quick, done right the first time
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/11/2018

Thank You for the fantastic feedback

Richard Pearson
Service Manager
5082053530
DH
Donna H.
Brockton, MA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Fast service
30 minutes in and out. Gotta love it.
Recommended
Richard P., Manager from McGovern Hyundai responded on 06/11/2018

Thank You for the amazing feedback

Richard Pearson
Service Manager
5082053530
KD
Karen D.
Abington, MA
2013 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Okay
The service manager was great. I just find the cost sometimes over the top. While there I received an estimate on tires that was pretty costly compared to what I had been quoted by NTB.
Recommended
KC
Kathleen C.
West Bridgewater, MA
2009 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
good service MY 2009 SONATA RUNS FANTASTIS WITH THE HELP OF HYUNDAI SERVICE
SEE ABOVE
Recommended
Anonymous avatar
Verified Customer
Stoughton, MA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Quick and professional service
In and out within half hour comfortable wait.
Recommended
JB
Jacob B.
Brockton, MA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Customer service. My dealer was AMAZING.
The man that i worked was fantastic. I was doubtful that i would get financed for a vehicle at all, let alone a brand new vehicle. he helped me find the right vehicle for me, at rates that I could afford, and helped get me financed when many other dealerships would not.
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