ReScore Reviews™ (43)

ReScore
Overall Rating 4.4883709/5Overall Rating 4.4883709/5Overall Rating 4.4883709/5Overall Rating 4.4883709/5rating 4.4883709
Original
Overall Rating 2.44186/5Overall Rating 2.44186/5rating 2.44186rating 2.44186rating 2.44186
94% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Cheryl S. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service!"
Fast and efficient!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 11:23 AM
Richard P., Manager at McGovern Hyundai responded on 02/19/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
John W. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Did a nice job, cleaned thecar and jimbos was great.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/19/2018 05:29 AM
Richard P., Manager at McGovern Hyundai responded on 02/19/2018

Thank you for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530
Verified Customer on 02/16/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"🐀 Ng"
Good overall
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/16/2018 06:10 PM
Richard P., Manager at McGovern Hyundai responded on 02/16/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
Cindy W. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great auto repair service (Ivan Cardoso!)"
I had new brake pads and rotors installed by another auto shop, and within seven days one was burning/overheating. After this auto shop was unable to fix the problem after two tries, I took my car to McGovern. This was my first time using a Hyundai dealership for repairs. Ivan Cardoso was outstanding. He said I needed one new rear caliper, and told me all of the related work would be covered under my warranty (which would expire in ten days!). He also showed where the caliper was, explained the function, and outlined how the braking system worked.

Because of the outstanding service specifically by Ivan Cardoso, as well as the fact I believe McGovern is an honest dealership overall, I intend to go to them for all my auto service needs from now on. I intend to recommend you to my friends who own autos

In case I wasn't specific enough, Ivan Cardoso really deserves recognition. People like Ivan are the ones who make customers feel valued and they will be sure to return.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 08:29 AM
Richard P., Manager at McGovern Hyundai responded on 02/16/2018

Thank you for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530
Gabriele T. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything you need in one place!"
Clean place, courteous people, and a level of excellence by far. Quick and easy service that made my experience there a pleasure. Would recommend them hands down!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 03:02 AM
Richard P., Manager at McGovern Hyundai responded on 02/16/2018

Thank you for the feedback and kind words 

Richard Pearson
Service Manager
5082053530
Donna H. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bought my 2nd Hyundai at this location."
I bought my 181st car in 2012. I bought my 2018 2 days ago. I love the repair service center and the staff that work there. They are always helpful, understanding, and have great recommendations in how to make the best out of your experience at Hyundai.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 10:29 AM
Richard P., Manager at McGovern Hyundai responded on 02/15/2018

Thank You for the feedback

Richard Pearson
Service Manager
5082053530
Michael R. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer relations!!"
Excellent customer relations!! Honest service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 11:13 AM
Richard P., Manager at McGovern Hyundai responded on 02/14/2018

Thank You for feedback and kind words

Richard Pearson
Service Manager
5082053530
Weslee G. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
The service is very professional.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 11:52 AM
Richard P., Manager at McGovern Hyundai responded on 02/13/2018

Thank You for the feedback

Richard Pearson
Service Manager
5082053530
Cheryl K. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very welcoming "
Great service!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/13/2018 11:48 AM
Richard P., Manager at McGovern Hyundai responded on 02/13/2018

Thank You for the feedback

Richard Pearson
Service Manager
5082053530
Anthony D. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Their dealership is modern and very clean and the service was excellent.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 02:12 PM
Richard P., Manager at McGovern Hyundai responded on 02/12/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
Sandra S. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Last Service"
Excellent service and courteous and knowledgeable staff.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 12:42 PM
Richard P., Manager at McGovern Hyundai responded on 02/12/2018

Thank you for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530
Christopher L. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice job repairing taillight and prepping car for delivery "
When I was looking at purchasing a used Sonata I noticed that the tail light had some water and condensation in it. They repaired it prior to delivering the vehicle and it looks great and brand new. A beautiful car and fun to drive.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 10:53 AM
Richard P., Manager at McGovern Hyundai responded on 02/12/2018

Thank you for the great feedback and kind words 

Richard Pearson
Service Manager
5082053530
Nancy H. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service advisor, Ivan Cardozo was excellent. He explained everything to me and was very polite."
Service advisors are helpful, waiting area is roomy, clean and comfortable. They also offer complimentary food and beverages. There is a Hyundai dealer/service facility closer to me but I prefer going a little further to McGovern.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 10:46 AM
Richard P., Manager at McGovern Hyundai responded on 02/12/2018

Thank you for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530
Bachir H. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice place "
Employees are profesional, always welcome you with a smile and ready to assit you at any time and answer all your question. CUSTOMER service over all is very good.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/12/2018 05:48 AM
Richard P., Manager at McGovern Hyundai responded on 02/12/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy"
Very nice and fast
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/12/2018 01:50 AM
Richard P., Manager at McGovern Hyundai responded on 02/12/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
Susan M. on 02/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"complimentary restaurant. location"
k;k;kl;k
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/03/2018
Service Type: Repair
Review Created: 02/10/2018 12:49 PM
Richard P., Manager at McGovern Hyundai responded on 02/10/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
Phillip R. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Really great service, and knowledgeable staff.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/10/2018 07:50 AM
Richard P., Manager at McGovern Hyundai responded on 02/10/2018

Thank You for the feedback

Richard Pearson
Service Manager
5082053530
Sharon L. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the customer service"
From the time I walk in until the time I leave the customer service is so friendly and nice. They explain everything to me and communicate really well. Inez* is such a nice person, she makes me feel so at ease.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/27/2018
Service Type: Maintenance
Review Created: 02/08/2018 11:35 AM
Richard P., Manager at McGovern Hyundai responded on 02/08/2018

Thank You for the kind words

Richard Pearson
Service Manager
5082053530
Verified Customer ReScore Review on 02/19/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"McGovern Hyundai"
McGovern Hyundai
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/08/2018 05:11 AM

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"McGovern Hyundai"
McGovern Hyundai
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/08/2018 05:11 AM
Richard P., Manager at McGovern Hyundai responded on 02/08/2018

Thank You for the feedback

Richard Pearson
Service Manager
5082053530
Richard P., Manager at McGovern Hyundai responded on 02/19/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530
Verified Customer on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
The dealership is very accommodating and the people that work there are professionals.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 03:54 PM
Richard P., Manager at McGovern Hyundai responded on 02/07/2018

Thank you for the great feedback and kind words 

Richard Pearson
Service Manager
5082053530
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