Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1513 Reviews

ReScore Reviews™ (53)

ReScore
Overall Rating 4.490567/5Overall Rating 4.490567/5Overall Rating 4.490567/5Overall Rating 4.490567/5rating 4.490567
Original
Overall Rating 2.45283/5Overall Rating 2.45283/5rating 2.45283rating 2.45283rating 2.45283
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


NO
Nancy O.
East Taunton, MA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
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Verified Customer
Stoughton, MA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Customer Service
Customer Service goes over what is required for the car maintenance and then reviews it with the customer after work is completed. Taken on time for appointment and are notified if they find any issues.

Verified Customer
Brockton, MA
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Excellent service
I have done business with McGovern Hyundai before. I like their service an I will continue to return for all my auto needs. I will definitely refer my friends and families to get service there.

DK
Denise K.
Brockton, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Excellent customer service
Service Rep was awesome.
My son had to be to work early. My appointment was for a later time and he took me in and got me right out

PH
Patricia H.
Stoughton, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
great
Liked how the company sent text

Verified Customer
Foxborough, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Good Service
Good service just takes a little too long

Verified Customer
Brockton, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Customer service
Was greeted with at smile to and fast service .
Scott S., Service Manager from McGovern Hyundai responded on 12/13/2018

Thank you very much for the great review! We look forward to seeing you at future visits!

Sincerely,

 

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530

PL
Paul L.
Brockton, MA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
quality service with good customer relations
As usual the service just completed was done in a professional manor with 100% satisfaction all around. Great people to do business with.
Scott S., Service Manager from McGovern Hyundai responded on 12/13/2018

Thank you very much for the great review! We look forward to seeing you at future visits!

Sincerely,

 

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530

RP
Robert P.
East Bridgewater, MA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Service
Service is 0ne of the best around.
Scott S., Service Manager from McGovern Hyundai responded on 12/13/2018

Thank you very much for the great review! We look forward to seeing you at future visits!

Sincerely,

 

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530

Verified Customer
Carver, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Setvice
Service department isgreat
Scott S., Service Manager from McGovern Hyundai responded on 12/13/2018

Thank you very much for the great review! We look forward to seeing you at future visits!

Sincerely,

 

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530

KH
Krista H.
Halifax, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Helpful
Always willing to help you out and get you out in a reasonable time.
Scott S., Service Manager from McGovern Hyundai responded on 12/13/2018

Thank you very much for the great review! We look forward to seeing you at future visits!

Sincerely,

 

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530

VS
Vincent S.
Canton, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Great Service Department
They are courteous and efficient,the wait is usually very short.
Scott S., Service Manager from McGovern Hyundai responded on 12/07/2018

Thank you for the great review! We look forward to helping you in the future

Sincerely,

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530

KN
Kenneth N.
Norton, MA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
NICE PEOPLE
i was told i was only waiting now for my vehicle being washed.
i drove down the road and noticed it was not washed. i didn't feel like turning around and coming back. had a busy day ahead.
seat belt re tractor quality is poor...
Scott S., Service Manager from McGovern Hyundai responded on 12/07/2018

Mr. Nelson,
Please reach out to me at your earliest. I would like to know how we can earn your 5 star business and not a 4 star service.

Thanks!

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530

PR
Phillip R.
Randolph, MA
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Mr. Reaves
Freindl, and attention to detail.
Scott S., Service Manager from McGovern Hyundai responded on 12/13/2018

Thank you very much for the great review! We look forward to seeing you at future visits!

Sincerely,

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530

RB
Raoul B.
Port St. Lucie, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Problem with 2015 Elantra.
We were up from Florida on a medical emergency and they did a great job repairing our vehicle.
Richard P., Manager from McGovern Hyundai responded on 12/07/2018

Thank you for fantastic feedback 

Richard Pearson
Service Manager
5082053530

PH
Patricia H.
Milton, MA
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Service
Service staff does a good job.
Richard P., Manager from McGovern Hyundai responded on 12/07/2018

Thank you for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530

LA
Laurence A.
East Bridgewater, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
service was fine to a point
I am not happy. I talked to service manager on several occasions about the same problem. I need the air conditioner compressor replaced. I was told it would be ordered and when it is in they will call for me to make an appointment. I checked with parts. The compressor is in stock in all warehouses and can be delivered in one to two days it was to be taken care of in September. The dealer that told me the problem with my air conditioner compressor was in Tennessee. They new I was on vacation that is the only reason I didn't have them fix it because I was on my way home at that time. They still called me or emailed me every other day for about 2 weeks.To find out if I was going to need them to order the compressor, or had I gotten it fixed yet. That is a dealer I would go back to in a minuet for repairs if I'm eve in Tennessee again and need service.

JD
Jay D.
Brockton, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great Salesmen
I went to McGovern to see about buy a used car. I had a great Salesmen, Douvante. No pressure at all. I test drove a Ford Escape. I loved the car& I bought it. Douvante is very friendly and like I said no pressure. If your going there to buy a car I recommend Douvante
Richard P., Manager from McGovern Hyundai responded on 12/07/2018

Thank you for the feedback 

Richard Pearson
Service Manager
5082053530

Verified Customer
Attleboro, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Staff
Everything about my experience was easy. Honored my appt.time staff very friendly
Scott S., Service Manager from McGovern Hyundai responded on 12/06/2018

Thank you Very Much for the Great feedback! We look forward to helping you in the future!

Sincerely,

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530

Verified Customer
Taunton, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
pleasant experience
Knowledgeable and friendly staff
Scott S., Service Manager from McGovern Hyundai responded on 12/06/2018

Thank you very much for the great feedback! We look forward to helping you in the future!

Sincerely, 

Scott Simpson
Service Manager
McGovern Hyundai
508-205-3530