Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1289 Reviews

ReScore Reviews™ (49)

ReScore
Overall Rating 4.4489839/5Overall Rating 4.4489839/5Overall Rating 4.4489839/5Overall Rating 4.4489839/5rating 4.4489839
Original
Overall Rating 2.41667/5Overall Rating 2.41667/5rating 2.41667rating 2.41667rating 2.41667
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


ZS
Zach S.
Mansfield, MA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018 Category: Service
In-House Diner (Honda Building on otherside of lot) is a bonus! Especially since one entree is on them!
I personally hand a tip for their generosity! Personally would be nice for the Hyundai building to have one in their own building so I wouldn’t have to walk out in scorching heat and/or snow-ridden lots when those times come, but I’m just nit-picking. I had the service manager check me in since the advisor(s) were busy, which was nice on his part, helping out the customer immediately rather than trying to figure out why I was “standing in line”.

Verified Customer
Canton, MA
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
what's that noise?
Driving home I realized the car was making a new noise, sort of a grinding. I doubt it has anything to do with the service I got, but wouldn't the person who serviced my car notice it? Even just driving it to a space in the parkinglot.
Richard P., Manager from McGovern Hyundai responded on 07/20/2018

Thank You for the feedback, please give me a call if there are any issues

Richard Pearson
Service Manager
5082053530

DP
Donald P.
Abington, MA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Vehicle service
Excellent service very professional
Richard P., Manager from McGovern Hyundai responded on 07/20/2018

Thank You for the fantastic survey

Richard Pearson
Service Manager
5082053530

DP
Donald P.
Abington, MA
2008 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Vehicle service
Excellent service very professional
Richard P., Manager from McGovern Hyundai responded on 07/20/2018

Thank You for the great feedback

Richard Pearson
Service Manager
5082053530

Verified Customer
Bridgewater, MA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
The employees
Had a great experience with very knowledgeable employee. He went the extra mile to check out my car get it serviced and was on my way earlier the he said
Richard P., Manager from McGovern Hyundai responded on 07/20/2018

Thank You for the fantastic survey 

Richard Pearson
Service Manager
5082053530

DM
Deborah M.
Brockton, MA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Great Service
The staff is friendly and responsive to your needs. I have not had any problems.
Richard P., Manager from McGovern Hyundai responded on 07/20/2018

Thank You for the great feedback

Richard Pearson
Service Manager
5082053530

SJ
Surrayyah J.
Abington, MA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Great Service!!
Always great and professional service!!
Richard P., Manager from McGovern Hyundai responded on 07/19/2018

Thank you for the kind words and fantastic survey

Richard Pearson
Service Manager
5082053530

KT
Kathy T.
Taunton, MA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Great service
Alway a great experience
Richard P., Manager from McGovern Hyundai responded on 07/19/2018

Thank You for the fantastic feedback

Richard Pearson
Service Manager
5082053530

TL
Tiffany L.
Brockton, MA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
good customer service
haven't had any issues
Richard P., Manager from McGovern Hyundai responded on 07/19/2018

Thank You for the great feedback

Richard Pearson
Service Manager
5082053530

FP
Frederick P.
Randolph, MA
2013 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Great Service
Scott and Richard have always taken great care of my car. I even get a car wash with just getting an oil change.

Love it.

Fred
Richard P., Manager from McGovern Hyundai responded on 07/19/2018

Thank You for the kind words and  fantastic feedback 

Richard Pearson
Service Manager
5082053530

Verified Customer
Randolph, MA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Thumbs up!
Great Customer Service!! Had to have plates put on the car and they changed the old ones out with the new and added a letter to the model name on my car that fell off at no charge! Thank you guys!
Richard P., Manager from McGovern Hyundai responded on 07/19/2018

Thank You for the great feedback and kind words

Richard Pearson
Service Manager
5082053530

DT
Danise T.
West Bridgewater, MA
2015 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Friendly & professional
I appreciated how friendly everyone was. Wait area was comfy too! I had made an appointment but still, service took an hour and a half. Bit long for just an oil change. Otherwise, very satisfied.
Richard P., Manager from McGovern Hyundai responded on 07/18/2018

Thank You for the feedback

Richard Pearson
Service Manager
5082053530

Verified Customer
North Easton, MA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Oil Change
performed in timely manner
Richard P., Manager from McGovern Hyundai responded on 07/16/2018

Thank You for the fantastic survey

Richard Pearson
Service Manager
5082053530

MG
Marsha G.
Warwick, RI
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Excellent customer service
It's about the people in the dealership that are key. Dwayne Tisdale offered over and above customer service. He was friendly and ever so accommodating. He also raved about working for this dealership. We got better service here than where I bought the car. Just wish I was as happy with the car itself.
Richard P., Manager from McGovern Hyundai responded on 07/16/2018

Thank You for the kind words and great feedback 

Richard Pearson
Service Manager
5082053530

Verified Customer
West Bridgewater, MA
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Almost perfect
For the most part, I’m very pleased with the maintenance department.
Richard P., Manager from McGovern Hyundai responded on 07/13/2018

Thank You for the feedback

Richard Pearson
Service Manager
5082053530

JW
James W.
Brockton, MA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great Service!
Great Service, and treat me very well. Feel at home atmosphere. Got me in and out fast even though they were busy :)
Richard P., Manager from McGovern Hyundai responded on 07/13/2018

Thank You for the kind words and great feedback

Richard Pearson
Service Manager
5082053530

Verified Customer
Brockton, MA
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great service
They always take good care of me
Richard P., Manager from McGovern Hyundai responded on 07/13/2018

Thank You for the great feedback

Richard Pearson
Service Manager
5082053530

SL
Sharon L.
Norton, MA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Always superb service!
Everytime I go to McGovern Hyundai for my routine maintenance they are always honest and helpful. Most friendly and even introduced me to the Diner across the way.
Richard P., Manager from McGovern Hyundai responded on 07/12/2018

Thank You for the fantastic survey

Richard Pearson
Service Manager
5082053530

Verified Customer
Norton, MA
2013 Hyundai Elantra Gt
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/12/2018 Category: Service
None
None
Richard P., Manager from McGovern Hyundai responded on 07/13/2018

Thank You for the feedback, we appreciate all of our customers. Please reach out to me to resolve this issue.

Richard Pearson
Assistant Service Manager
5082053530

RC
Ronald C.
Hyannis, MA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Excellent Service
Victoria F. Was my service advisor. She was professional and helpful. She listened to my issues and resolved them. I saw her interactions with other customers and she understanding of others with car issues.
Richard P., Manager from McGovern Hyundai responded on 07/11/2018

Thank you for the great feedback 

Richard Pearson
Service Manager
5082053530