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McGovern Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,525 Reviews)
75
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Score Details

5 stars
78%
4 stars
11%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
165
Total ReScores™
4.7
ReScore™ Average
75
Net Promoter Score ®

Business Details

About

McGovern Hyundai is located in Brockton, MA, and is easily accessible from Boston, MA as well as Essex, Middlesex, and Suffolk counties. Please visit our website for directions. Our service center can assist you with all of your vehicle maintenance needs, from oil changes to major repairs. Come see us today! McGovern Hyundai is located in Brockton, MA, and is easily accessible from Boston, MA as well as Essex, Middlesex, and Suffolk counties. Please visit our website for directions. Our service center can assist you with all of your vehicle maintenance needs, from oil changes to major repairs. Come see us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(508) 408-4530
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
240 Manley Street Brockton, MA 02301
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,525 Reviews)
Write a Review
Recent Reviews
JF
gravatar
Jon F.
Marshfield, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/11/2023
0
Category: Service
Horrible customer service after sale
I recently purchased a 2016 Jeep Wrangler from this dealership. The car came with two tops, which I told the salesman I was excited about when I saw in the listing photos. The price seemed very reasonable considering it came with a $2500 additional top so I had no gripes. The weather finally turns nice enough to put the soft top on and I discovered the roof is damaged beyond repair, cannot even put the side windows on. I asked for them to help me out and I got a response that I would expect from some sleazy used car lot. They told me the car was listed as having one cover, and that they had no way of knowing the damage as the soft top was not on. I have to call BS on this response. The dealership clearly put the hard top on because it was not fully installed, the person that traded it in was clearly not driving it around like that. I feel this was a bait and switch, the roof was in the vehicle when I looked at it, it was in the pictures in the listing and at the end of the day they sent me home useless roof that is going to cost me money to dispose of. It's not right, all of this could have been very easily fixed with a $500 replacement canvas, and they refused to even discuss this with me. I just got a flat out no we won't help you.
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