Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1473 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


DP
DALE P.
Indianapolis, IN
Ford Focus
Verified
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08/11/2018
Thanks
In on Thursday--Had to have the car on Sunday--Made space and got the job done--Out on Friday---Analyses by Troy and follow through by Tom and the mechanics in the back--d/p---

CW
Cody W.
Indianapolis, IN
Hyundai Elantra
Verified
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08/04/2018 Category: Service
Cody said the employees were very thorough. They were easy to talk to. They let him know what services would be needed.
This review was collected via phone interview by Customer Research Inc.

JM
JOHN M.
Brownsburg, IN
Jaguar S-TYPE
Verified
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07/27/2018
great job
Great service work, honest people, highly recommend these folks for any repair or service

TH
TEREE H.
Brownsburg, IN
Dodge Charger
Verified
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07/27/2018
The Best!
I love the service at Mears Automotive! They have a great team of Mechanics and are honest and dependable. The owner, Kevin is a great man of integrity. I trust Mears to always take care of my car!

CB
Collin B.
Brownsburg, IN
Pontiac Vibe
Verified
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07/25/2018 Category: Service
Collin said the business provides the best service, is informative, and competitive with pricing.
This review was collected via phone interview by Customer Research Inc.

JJ
Jack J.
Brownsburg, IN
Ford F-150
Verified
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07/25/2018 Category: Service
Jack said the staff was friendly, informative, and everything was done on time.
This review was collected via phone interview by Customer Research Inc.

JH
JIM H.
Brownsburg, IN
Kia Rio
Verified
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07/23/2018
Kia Rio
We received the best service. The car was difficult to diagnosis. Wanted to run perfectly .
I appreciate all the time they spent trying to figure out what was causing it not to start some times.
Mears time spent was at no charge. I am so grateful. Right now it is starting without a problem.

DW
DENNIS W.
Brownsburg, IN
Mercury Grand Marquis
Verified
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07/17/2018
Very Pleased
Fair price, completed on time and work done perfectly! AND pleasant t deal with.

TS
Tom S.
Brownsburg, IN
Lexus RX 330
Verified
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07/17/2018 Category: Service
Tom said the staff took care of him and everything was fine.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Brownsburg, IN
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Justin said he got his vehicle in on a Wednesday, but the staff did not look at it until Saturday. The business had extra work to do, and they were short-handed. The employee was able to address the problem. He was very understanding and helpful.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Brownsburg, IN
Toyota Corolla
Verified
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07/13/2018 Category: Service
Mike said the service was really good and prompt.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Indianapolis, IN
Chrysler Town & Country
Verified
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07/13/2018 Category: Service
Karen said the staff at this business got her air working.
This review was collected via phone interview by Customer Research Inc.

TJ
Thomas J.
Brownsburg, IN
Toyota Yaris
Verified
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07/10/2018 Category: Service
Thomas said the staff are really honest, friendly, and overall good people. The business is the best place he has ever taken his vehicle for service, and he has never had a problem.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
Brownsburg, IN
Kia Optima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Brian said the business told him his vehicle would be ready by Monday and it was done early. He said he had a rental and had to keep it until Monday.
This review was collected via phone interview by Customer Research Inc.

AF
ANDY F.
Lebanon, IN
Ford Escape
Verified
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06/30/2018
Very friendly and honest!
I took my car in for 100,000 mile tune up and they contacted me telling me exactly what they would be doing and gave me the price. When I went to pick up my car everything that they said they were going to do was completed and the price was exactly what they had quoted! Outstanding service and friendly employees is why we continue to do business with Mears!

SS
Stephen S.
Rochester, IL
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06/26/2018
Old School, honest, reliable service!!
On a busy Monday morning, as I was traveling from Springfield Illinois to Cincinnati Ohio. I developed a pretty bad vibration in my front left wheel area that was getting progressively worse. I found Mears and pulled right in. They got to work on it right away in spite of having a full schedule. A couple hours later my car is fixed and they didn't charge me a thing!! nothing, notta, zilch, zippo!! Unbelievable!!!

MS
Mary S.
Brownsburg, IN
Buick Century
Verified
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06/23/2018 Category: Service
Mary said her vehicle seemed to be fine.
This review was collected via phone interview by Customer Research Inc.

JC
JOHN C.
Brownsburg, IN
Oldsmobile Eighty-Eight
Verified
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06/19/2018
Great Service
The service was excellent. Great staff that was very helpful. Also, staff was very professional, courteous, and had excellent knowledge.

MK
Michael K.
Brownsburg, IN
Lexus RX 350
Verified
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06/18/2018 Category: Service
Michael said the customer service the staff provided was great. They gave him feedback and kept him informed. Tim was great.
This review was collected via phone interview by Customer Research Inc.

DW
Deanna W.
Brownsburg, IN
Nissan 350Z
Verified
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06/14/2018 Category: Service
Deanna said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.