Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

723 Reviews

99% Would Recommend
Latest Review about 21 hours ago

Reviews


BW
BRENT W.
Carmel, IN
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Mears Service- the best!
Mears service is truly the best!

DH
Diana H.
Carmel, IN
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Diane said the staff is excellent, on time and very polite.
This review was collected via phone interview by Customer Research Inc.

TS
TRACY S.
Indianapolis, IN
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great experience
3rd time I have used Mears and every time the experience has been great. This time I dropped my car off unannounced Sunday night and got a call Monday afternoon with the diagnosis and estimated cost which seemed very reasonable. By Tuesday afternoon the car was finished and ready to pick up!

KC
KATHLEEN C.
Carmel, IN
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Consistently great service
I trust Mears to always be helpful, professional, and honest, and repair my car for a fair price.

SK
Scott K.
Carmel, IN
Acura TL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Scott said the service was good but the technician forgot a minor issue.
This review was collected via phone interview by Customer Research Inc.

JF
JANA F.
Carmel, IN
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Great, fast, friendly service at a reasonable rate.
Mears always gives me an honest diagnosis of my aging car and repairs it at a reasonable rate. Very important to me since I'm on a fixed income.

RW
RAY W.
Carmel, IN
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Transmission fluid flush and replace pan gasket
As always, Randy and Neil are the best; wouldn't take my truck anywhere else....

JP
Jacob P.
Indianapolis, IN
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Jacob said he has used the business several times and they have always had great service.
This review was collected via phone interview by Customer Research Inc.

TG
TINA G.
Indianapolis, IN
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Great Service
This place is close to my job and was recommended to me. I am so glad I listened. I had two issues that were resolved quickly and not overly priced. I worked with Randy and he was professional. He explained everything in detail. I had one issue that no one else could figure out and they did. My car had been unreliable and now I can rely on it. I hope I don’t have any other issues with my car but if I do I will take it there.

JT
JANINE T.
Carmel, IN
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Personalized service
Neal is the best! He is professional, yet at the same time incredibly kind and sweet. I trust him and his business.

DG
DENNIS G.
Westfield, IN
Mercedes-Benz SLC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Excellent Service as Always
As always received great service from Mears Automotive. Staff is always courteous and respectful and the costs associated with any service is fair and reasonable. Thanks Mears Automotive.

TR
Tim R.
Carmel, IN
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Tim said the customer service at this business was great. He has never had any issues with the repairs. He has always been thrilled with them.
This review was collected via phone interview by Customer Research Inc.

RA
Rebecca A.
Carmel, IN
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Rebecca said the business had a friendly and efficient staff.
This review was collected via phone interview by Customer Research Inc.

BH
Brent H.
Carmel, IN
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Brent said he was happy with the service he received while at the business.
This review was collected via phone interview by Customer Research Inc.

RT
REGINA T.
Indianapolis, IN
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Check and Recheck!
Mears was highly recommended to me by a dear friend. Excellent service and communication. I've had the pleasure of speaking with both Randy and Neal. I'm not the most knowledgeable when it comes to the mechanics of cars. They were both patient and professional with me and even had a car rechecked. On top of all that, the new online service history and communication Mears implemented is fantastic. I checked my service history and responded with a concern that was addressed immediately.

MG
Mark G.
Indianapolis, IN
Buick Enclave
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Mark said it took the staff a long time to get back with him. He dropped his vehicle off, but didn't receive a call. The service was okay, but he's not sure why it took so long.
This review was collected via phone interview by Customer Research Inc.

WC
Wieslawa C.
Indiana
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Wieslawa said she was very pleased and happy with the great service. The employees were nice, on time, helpful, they explained things to her and they were the best.
This review was collected via phone interview by Customer Research Inc.

PY
Phil Y.
Westfield, IN
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Phil said the service was fast. The staff were honest and down to earth.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Carmel, IN
Porsche Cayenne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
David said the staff were honest, and there was a quick turn around.
This review was collected via phone interview by Customer Research Inc.

YM
Yaming M.
Carmel, IN
Volvo S40
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Yaming said, this business provides good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 723 in total