Mears Automotive - Carmel


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

579 Reviews

99% Would Recommend
Latest Review 4 days ago
Bob R. on 11/14/2017
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Bob said he liked that the staff is honest and they know what they are doing.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 11/06/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Jim B. on 11/14/2017
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Jim said they were great. They were responsive and they helped quite a bit. It was convenient. They provided great service and he thanked them.
Vehicle: Lexus ES 350
Category: Service
Service Date: 11/03/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
KATHLEEN C. on 11/11/2017
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"Impressed new customer "
This was my first time using Mears to work on my car and it certainly won’t be the last. Neal and Randy were helpful, professional, and extremely knowledgeable. All around first class service!
Vehicle: Acura MDX
Service Date: 11/10/2017
Review Created: 11/11/2017 08:07 PM
BETH B. on 11/11/2017
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"Treat you like family! "
Trust is huge when working with an automotive company. They never do unnecessary work and will do all they can to save you money. They work fast and effectively. I wouldn't take my car anywhere else.
Vehicle: Ford Expedition EL
Service Date: 11/10/2017
Review Created: 11/11/2017 08:07 PM
LAUREN W. on 11/10/2017
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"Outstanding!"
Once again, am blown away by the service and quality of this place. I️ took my car in for routine oil change and brake check. They promptly let me know brakes were okay. I️ walked away knowing this is a place you could trust with my car. Staff super friendly. Even the wait area is neat and accommodating. This is the only place my husband and I️ will take our cars.
Vehicle: Mazda CX-9
Service Date: 11/09/2017
Review Created: 11/10/2017 03:04 AM
Claire T. on 11/10/2017
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Claire said the staff provided good customer service and they were honest. They were very competent and their prices were good.
Vehicle: Land Rover LR2
Category: Service
Service Date: 10/09/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Tim R. on 11/10/2017
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Tim said he has been visiting this business for over 10 years. He followed Neil over to this business. He would recommend them to anyone he knows in need of vehicle repairs. Every employee is polite and he couldn't be more happy with the customer service he receives.
Vehicle: Ford F-150
Category: Service
Service Date: 10/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
CASEY N. on 11/08/2017
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"Really good exsperience! "
Really quick and honest repair calculations. Now I know how wife has been overcharged for repairs at franchises and dealers.
Vehicle: Chevrolet Silverado 1500
Service Date: 11/07/2017
Review Created: 11/08/2017 03:02 PM
David S. on 11/08/2017
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David said the facility did a good job on his vehicle. He would recommend the business.
Vehicle: Hyundai Azera
Category: Service
Service Date: 10/11/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Jacob P. on 11/08/2017
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Jacob said the staff was very helpful and prompt with the service.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
MARK W. on 11/03/2017
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"Integrity"
No one enjoys hearing about how your car needs a repair and it's going to cost you an arm and a leg. Yet I would imagine everyone enjoys hearing how that repair is optional and not as majorly needed as the dealership says it is. That's why I enjoy taking my vehicle to Mears Auto as they continue to operate with integrity and better value than what you will find at the dealership and most other shops. I also got my headlights polished as part of the service which was an added bonus as I've tried doing that myself and have been met with limited success.
Vehicle: Toyota Corolla
Service Date: 10/31/2017
Review Created: 11/03/2017 05:57 AM
Charlotte H. on 10/31/2017
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Charlotte said the business helped her with her vehicle in a timely manner and had great customer service. She will be returning in the future .
Vehicle: BMW X3
Category: Service
Service Date: 10/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
PAUL K. on 10/27/2017
Recommended badge inactive Recommended
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"Mears is great"
Mears did an oil change on my car. As always, they are GREAT. They get me in and out quickly, answer my questions, and do a great job on the car. They even gave me a loaner. I RECOMMEND mears.
Vehicle: Honda Accord Cpe
Service Date: 10/24/2017
Review Created: 10/27/2017 09:11 AM
STEPHANIE G. on 10/26/2017
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"Great service"
Nice and honest people. Provided quick and efficient service but with wonderful customer service that is rarely seen these days. Will definitely go back again for my car service needs.
Vehicle: Jeep Wrangler
Service Date: 10/25/2017
Review Created: 10/26/2017 04:07 AM
Ryan W. on 10/25/2017
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Ryan said that the business has really nice people. Though he has had to go back for the same issue multiple times the staff was able and willing to work on the problem.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/04/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
LAURIE A. on 10/24/2017
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"Very pleased with my service!"
Neal was very professional and listened to my concerns about my upcoming trip. Will definitely return for future repairs!
Vehicle: Subaru Legacy
Service Date: 10/24/2017
Review Created: 10/24/2017 10:51 PM
Mark P. on 10/24/2017
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Mark said this business communicated well with him. They kept him in the loop and got him the best and lowest prices.
Vehicle: BMW 6 Series
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Brad E. on 10/23/2017
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Brad said he appreciated his vehicle being taken care of quickly. The work was done the same day.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
BEV A. on 10/22/2017
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"Convenient"
Wonderful and fast.
Vehicle: Mazda Mazda6
Service Date: 10/04/2017
Review Created: 10/22/2017 07:51 PM
CHARLES S. on 10/16/2017
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" Great service again "
Another good job on reliable hi mileage vehicle
Vehicle: Chevrolet Suburban
Service Date: 10/11/2017
Review Created: 10/16/2017 08:51 AM
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