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Medway Imports

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(184 Reviews)
50
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Score Details

5 stars
86%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
50
Net Promoter Score ®

Business Details

About

Welcome to Medway Imports, home to a large selection of used Pick Up Trucks and Jeeps. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at Welcome to Medway Imports, home to a large selection of used Pick Up Trucks and Jeeps. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 2 Main St. and are available by phone at 508-533-3555 . You can also get driving directions and hours of service from our user friendly website.

Motorists today are almost desperately in search of a place to take their vehicle where they can obtain honest, dependable, trustworthy service performed by people who know what they are doing. So the next time you need service, give us a try. We would like to earn your trust.

Medway Imports is an Authorized BOSCH CAR SERVICE CENTER

Family owned and operated since 1997, Medway Imports is the place to purchase your next vehicle. We specialize in pre-owned cars and trucks that are priced fairly. In fact, the vast majority of our cars and trucks are priced below current book values. In addition to a 100-point mechanical safety inspection and meticulous detailing, every car offered for sale by Medway Imports must pass another stringent test, every car must have a clean title and odometer history.

Here on our website, you can apply for financing, schedule a service appointment, learn about our extended car warranty plans, use our vehicle finder to have us locate the vehicle that you are looking for if it's not included in our online inventory, find out about our nationwide repair warranty and our stress free service financing. Medway Imports is the place for you to purchase a high quality car at a fair price. ...more

Categories
European Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(508) 533-3555
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2 Main St Medway, MA 02053
Get Directions
Medway Imports' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(184 Reviews)
Write a Review
Recent Reviews
QI
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QUEENY I.
Beverly Hills, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/02/2023
0
WORST EXPERIENCE EVER
I have been in the automobile business for almost 30 years and if I could give this place less than 1 star, I certainly would. They may be good on the service side but my experience with the salesman (or whatever he calls himself) Barry made me want to take a long hot shower after I left his filthy showroom. I tried to make an appointment last week to come see the vehicle and he made it clear that his time was valuable and that I needed to work around his schedule instead of mines. They are not open on the weekends so I asked to work with another sales person that could accommodate me and he responded by saying that he was the only sales person. I should have run when I had the chance. Not only was he rude, he was extremely condescending and very arrogant. So much so, that he made me feel as if I needed to earn HIS business and not the other way around. Even though they had a very rare car that I really wanted, he would never let me forget that the entire time I was in his presence. I asked him if the vehicle had an Alpine stereo system and he shrugged his shoulders at me as if he didn't give a shit and never answered my question. To make matters worse, before my test drive, he told me that I couldn't take the coffee that I had in my hand along with me. I should have left right there and then but if I didn't really like the car, I wouldn't have wasted the 2 hour drive to get there and back. I tried to give him chance after chance to earn my business but he is just not a nice human being. He gave me a ridiculous number for my trade which I had a couple of yankee candle bars hanging inside of it. He made it very clear to me that HE didn't like the smell of yankee candles and asked me "why do you have those stinky flowers hanging in your car" and that he finds the smell repulsive. What are we in the 1970s? What an idiot! As if I gave a shit about his feelings when I was there to drop 50k in his establishment. What a very unpleasant experience. His attitude was horrendous and not once has he even called as if I how him a favor. You are definitely in the wrong business buddy. If he had given me the car for free, I wouldn't give this guy 1 red cent without asking for some change back first. I couldn't be more pleased when I ended up spending more money on purchasing a pre-owned 4xe with 4k miles (and not from Canada). I also got $5,000 more for my trade than his ridiculous offer. I would not recommend this place to my worst enemy.
RB
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Robert B.
Milford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2022
10
Excellent Mercedes Service
I was looking for a top notch service alternative over a Mercedes dealership. I found it! Not only is this a qualified, knowledgeable shop but Barry and his team are very friendly and personable. My 2003 Mercedes SL500 with all it's over-engineered systems is in good hands here. Give Barry a call, you won't be disappointed.
MR
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Mark R.
Uxbridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2022
10
The Best Dealership
In my 40 years of buying vehicles Barry Roth made my buying experience the best I’ve ever had. Everything went smooth and quick he took me from the beginning to the end of the deal. He was very caring and went out of his way to do a extra for me that I know another dealership wouldn’t have done. I highly recommend Medway Imports to everyone to do business with Barry and his team. Thanks Barry
MR
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Mark R.
Norton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
10
Professionalism, from the start.
I called had a very nice talk, then handed over to owner. Friendly Courteous and a sense of humor. Drop of car waiting patiently, got it back as promised. Very welcome for service.
Will be back when I need another vehicle.
MI
Medway I.
Medway, MA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
verified customerVerified Customer
Category: Service
Spoke with Larry. He said they were fantastic, very prompt and it was good service.
Recommended
PT
Paul T.
Milford, MA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
verified customerVerified Customer
Category: Service
Paul said they keep his vehicles running, Steve is an excellent import tech and also, Barry is an excellent mechanic,
Recommended
ET
Erica T.
Holliston, MA
Volkswagen Golf
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
verified customerVerified Customer
Category: Service
Erica said she had a fine experience with them.
Recommended
MB
Matt B.
Holliston, MA
Volvo XC70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/19/2020
verified customerVerified Customer
Category: Service
Matt said the service was okay. It was not the same type of service that he would receive from another facility with the loaner vehicle and a wash, however it was not expected from a small business like this one.
Recommended
JH
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Jim H.
Franklin, MA
Volvo V50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
verified customerVerified Customer
My car is dead, but Medway imports was courteous and professional the whole time
My car is old, the kind the needs repairs and won't last forever. When it broke down on the freeway at night, you're in a rough spot. Where do you take it? You know it's going to take a little effort to look at it, and there's no guarantee that a fix will be economical. Barry and his team had worked on the car before, and they did the work right and it lasted. And this time ... "the end times" ... for my car he was courteous to me and professional throughout. When I do have a car that needs repairs, I would definitely recommend taking it to Medway Imports.
Recommended
Verified Customer
Medway, MA
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020
verified customerVerified Customer
Great Automatic Transmission Service
Had my 12 year old Mercedes C class transmission serviced at Medway Imports.
They are professional, knowledgeable and upfront and reasonably priced.
Highly recommended!
Recommended
JR
John R.
Franklin, MA
Mercedes-Benz C240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
verified customerVerified Customer
Category: Service
John said they were very attentive to detail. They are honest and good pricing.
Recommended
JA
James A.
Plymouth, MA
Volkswagen Touareg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
verified customerVerified Customer
Category: Service
James said he liked the service.
Recommended
BL
Brian L.
Franklin, MA
Porsche Cayman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020
verified customerVerified Customer
Category: Service
Brian said they were very thorough with what they did, very professional and did fantastic work . He had no problems and he had a lot of work done.
Recommended
CS
Chase S.
Dover, MA
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
verified customerVerified Customer
Category: Service
Chase said that he had a good experience.
Recommended
EC
Ed C.
Medway, MA
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
Category: Service
Ed said they had a good experience. They did everything. They quoted it, did the job, and everything seems to come out fine. He says he can't ask for more.
Recommended
Displaying Review 1 - 15 of 184 in total
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