Reviews
RS
Robert S.
Toyota Sienna
Verified Customer
Always Dependable and fast
These guys have been taking care of my old Toyota van and if it weren't for them I doubt it would still be on the road haha good job fellas
Recommended
JM
Joe M.
Dover, DE
Chrysler Town & Country
Verified Customer
They are very professional yet very cordial and courteous, even when under tremendous pressure.
Just outstanding service through out starting with the receptionist, Mary, the service personnel and Jose, the manager. No matter the pressure Jose is always very pleasant and courteous and responsive.
Recommended
SM
Shika M.
Dover, DE
Mercedes-Benz GLK-Class
Verified Customer
Shika said the customer service, updates and explanations and the answers to her questions were exceptional.
Recommended
EH
Eric H.
Magnolia, DE
Chevrolet Malibu
Verified Customer
Reputable and accurate
Communication is excellent right along with an affordable and accurate fix
Recommended
BW
Bill W.
Dover, DE
Honda Accord
Verified Customer
Repair of 1994 Honda Accord failure to start (Replace computer).
Great service! Honest, trustworthy, friendly customer oriented. I appreciate Melvin’s ability to work a repair problem until it is solved. This type expertise comes with years of experience and technical knowledge that goes beyond a one step procedure of hooking up a system analysis tool that gives a readout to the technician of systems problems.
Recommended
DF
Debra F.
Clayton, DE
BMW X1
Verified Customer
This was first time I took my car other then dealership for service. The service was better then BMW dealership in Milford.
I was informed every step of the way in repair process. The customer service was welcoming and put me at ease. As I stated first time I took my car to anyplace other then BMW dealership and I was very happy with personal touch and I will definitely return for any further work as needed. Also very safe for any Covid 19 worries.
Recommended
JB
James B.
Dover, DE
Cadillac Escalade
Verified Customer
Review of Escalade Service
We were not aware that it was NOT time for our Escalade to get an oil change. So, we truly appreciate the honesty of Melvins to let us know that they did not have to change the oil yet...
Recommended
Verified Customer
Dover, DE
Toyota Sienna
Verified Customer
Service Review for Melvin's Service Center
Convenient location, great service, knowledgeable friendly folks.
Recommended
CC
Cassandra C.
Camden Wyoming, DE
Lexus GX 470
Verified Customer
Cassandra said her experience was good.
Recommended
RV
Rich V.
Jeep Liberty
Verified Customer
Great service!
As always, both Mary and Jose take care of your needs on your vehicle being serviced
Recommended
CT
Cindy T.
Camden Wyoming, DE
Mazda CX-5
Verified Customer
very efficient and friendly staff at Melvins.
Always very pleased with the work at Melvin s, we have used them for many years ,very friendly staff.
Recommended
BE
Brian E.
Dover, DE
Chevrolet Equinox
Verified Customer
Quality Work and Easy to Work With
I was impressed with this service shop and how they treat their customers. I was referred to this shop because they are a partner with the CarMax MaxCare service plans. I was having an issue with my brakes and suspected it was a problem with the brake hardware. The technician did a thorough inspection and was able to break down exactly what all the issues were and what was covered under the MaxCare service contract. Though he recommended additional work to be done, he did not pressure me to get it done and was understanding when i declined to go with the additional work. I also appreciated the steps they had taken to ensure safe and contactless drop-offs. It was a few extra steps, but it was fairly easy to fill out the paperwork and place my keys in the drop box. Picking up my vehicle was just as easy. Thank you, Melvin's Service Center.
Recommended
DK
Dorothy K.
Magnolia, DE
Ford Escape
Verified Customer
They always follow-up on your requests. No maintenance is performed on your vehicle without consent
Owner and staff are very friendly and polite. They make you feel comfortable leaving your vehicle in their capable hands.
Recommended
RS
Richard S.
Dover, DE
Toyota Highlander
Verified Customer
Richard said they did what they said they were going to do.
Recommended
CL
Caroline L.
Delaware
Ford Focus
Verified Customer
Caroline said the business was pretty nice, the pricing was fine, and the business got the job done in a pretty decent amount of time.
Recommended
Displaying Review 1 - 15 of 867 in total