Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

612 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


JF
Jaden F.
Delaware
Mitsubishi Lancer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Jaden said overall it is everything he asked for.
This review was collected via phone interview by Customer Research Inc.

AY
Alex Y.
Delaware
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Alex said he appreciates the businesses service.
This review was collected via phone interview by Customer Research Inc.

MA
Marsha A.
Goldsboro, MD
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Quality service
I am very happy with the service that Melvin's provided when my check engine light came on. They were able to diagnose the problem and fix it very quickly. I would recommend Melvin's to my friends and family.

CS
Caroline S.
Dover, DE
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Caroline said they took her right away, she is very happy with them..
This review was collected via phone interview by Customer Research Inc.

CG
Cheryl G.
Dover, DE
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Quick and Fair
Melvin's serviced my vehicle quickly and the price was fair for the wok done. They communicated with me well and answered all of my questions.

BJ
Brian J.
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Great Customer service
Excellent customer service

MG
Maria G.
Delaware
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Maria said the staff completed the service in only 2 days, and the price was less than the estimate.
This review was collected via phone interview by Customer Research Inc.

JA
Jackie A.
Magnolia, DE
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Jackie said they were quick and the price was good.
This review was collected via phone interview by Customer Research Inc.

AG
Arthur G.
Dover, DE
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Spoke with Cookie. She said they're always good to them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dover, DE
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
Great Customer Service
Did great work and went above and beyond to get the job done. Great communication.

NW
Nate W.
Magnolia, DE
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Nate said the business does great work.
This review was collected via phone interview by Customer Research Inc.

HC
Haroldo C.
Dover, DE
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Haroldo said this business took care of his problem really quickly. The staff did a great job.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Dover, DE
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Good service at a fair price.
Have used Melvin's Service Center over the years for our vehicles and experienced no problems. Work is well done and cost is reasonable.

VP
Vincent P.
Frederica, DE
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Good customer service.
I like the customer service of Mary and Jose. They are both very friendly. They give me early dates for service and provide a shuttle to and from my work. I also like receiving the text message with the vehicle report and letting me know my car is ready. Additionally, I like that they rotate my tires as part of the oil change and the price for that is excellent!

DC
Dave C.
Dover, DE
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Great place!!!! Always helpful!!!
Honest

BG
Bobby G.
Dover, DE
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Bobby said they are always easy to deal with.
This review was collected via phone interview by Customer Research Inc.

KS
Keaira S.
Delaware
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Keaira said the staff were nice. They provided great service and were quick.
This review was collected via phone interview by Customer Research Inc.

KS
Kent S.
Dover, DE
Dodge Caliber
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018
Great, but over priced.
The quality of the work was good, and the people are nice, but it was very expensive. I would expect when going to a smaller "home town"/"mom and pop" repair shop, that the prices would be reasonable. My over feeling is that it was over priced. For that price, I should have just gone to the actual dealer repair shop so I could be guaranteed OEM parts and certified trained mechanic's on my brand of car. I paid almost half the price of what the car is even worth.

MG
Marc G.
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Best place
Best service

JV
Juan V.
Delaware
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Juan said they did a great job.
This review was collected via phone interview by Customer Research Inc.

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