Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

671 Reviews

98% Would Recommend
Latest Review about 9 hours ago

Reviews


NG
Nathinael G.
Dover, DE
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Service to my 2011 Cadillac Escalade ESV
Melvin's Auto Repair is my auto repair company. I have always received excellent service from them on all of my vehicles. They always provide me with clear details with regard to the repairs that my vehicle needs. I never have to bring them back because something was not done correctly. I strongly recommend them to my family and friends.

JR
Jeffery R.
Harrington, DE
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Jeffery said he has used this business since 1972. They've been very good on everything, they've done for him.
This review was collected via phone interview by Customer Research Inc.

GD
George D.
Delaware
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
George said every thing went smoothly at this business. He was happy he went there for the work.
This review was collected via phone interview by Customer Research Inc.

TM
Tony M.
Delaware
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Tony said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dover, DE
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Always great service
Melvin’s always gives competent, reliable, friendly service.

DH
David H.
Camden Wyoming, DE
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019
Location and prompt service
Listens well to my vehicle concerns.

MH
Matt H.
Dover, DE
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Good service at a fair price
Consistanly good service, friendly staff, fair price.

SS
Shannon S.
Dover, DE
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Honest service
The service manager called me to give me updates and to get my approval for a service before they started, and gave me price quotes for the service that is needed.

BF
Bob F.
Dover, DE
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Bob said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

JW
Jamar W.
Delaware
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Jamar said he thought they did a good job.
This review was collected via phone interview by Customer Research Inc.

HC
Henry C.
Dover, DE
Toyota Sienna
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2019
miscommunication
you charged me $44 for an unnecessary service. I asked you to check my battery because it is 5 years old. You service record said I told you the battery light came on. IT NEVER DID NOR DID I STATE THAT. So you unnecessarily charged my battery for $44 - Toyota and Captital tire never charged for testing a battery. If I return I will have to put everything explicitly in writing - meaning the trust factor is not there.

BT
Brooklyn T.
Delaware
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Brooklyn said the business provided really good work and she would definitely recommend it for service.
This review was collected via phone interview by Customer Research Inc.

EA
Earl A.
Camden Wyoming, DE
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Earl said Jose did a good job getting a problem resolved with a contractor.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Greenwood, DE
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Excellent, trustworthy service
Never asking you to do more than what is needed and always at an affordable cost!

AP
Alberta P.
Felton, DE
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Alberta said the business has been good to her. She said they are very pleasant and keep her informed about the vehicle.
This review was collected via phone interview by Customer Research Inc.

CT
Cindy T.
Camden Wyoming, DE
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Very efficient !
Very satisfied!

BK
Bob K.
Camden Wyoming, DE
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Great service and price
Melvin's always does awesome work on my vehicles at an affordable and fair price.

Verified Customer
Dover, DE
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Personal care
I love the friendly service and personal care given

KC
Katie C.
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Quick, Convenient, Affordable and Friendly Service
I took my vehicle to Melvin's for an oil change for the first time recently. Staff was incredibly friendly, making an appointment was very easy and I liked that they communicated via text/email as I'm not always able to answer the phone. I will definitely be back.

TC
Travis C.
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Great Service
This was my first visit and it was a pleasure. I received friendly, professional advice as well as courteous service. My vehicle was repaired in a timely manner and the price point was great. I could not ask for more.