Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

193 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


RB
Robert B.
Houston, TX
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Spoke with Dana. She said the service was good.
This review was collected via phone interview by Customer Research Inc.

BB
BRUCE B.
Houston, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Continuing support
We has been to going Memorial Conoco for 25 years plus. I trust Mike for my service.

SB
SANDRA and DAVID B.
Houston, TX
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019
Review of oil change and tire rotate on my vehicle.
Reliable, convenient, no hard pressure sell on service that I do not need.

JP
JANE P.
Houston, TX
Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
cooperation
Honesty

ES
Elizabeth S.
Houston, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Elizabeth said that the place and Mike are always available, helpful and diligent in their work. The customer service and turnaround are all good.
This review was collected via phone interview by Customer Research Inc.

AM
Ashley M.
Houston, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Ashley said the customer service is good.
This review was collected via phone interview by Customer Research Inc.

TS
Tamara S.
Houston, TX
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Tamara said they do a good job.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Houston, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
12000 mile checkup
The appointment took about one hour. Memorial Conoco determined there was no need to rotate the tires on my F150 because there was no abnormal tire wear. This saved me a considerable amount. I appreciate their honesty and rewarded them with pizza for lunch.
Mike B., GM from Memorial Conoco Car Care responded on 01/16/2019

Thank you, John. We "try" to be the best. And, thanks, for the pizza l;uch. Delicious!


RD
RON D.
Houston, TX
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Trusted Repair Shop in West Houston
Mike and his staff are some of the best in Houston. You feel like you are taking a step back in time with the care and respect they treat each and every customer with. I tell everyone I know about Memorial Conoco Car Care, as I think they are the only place you should take your car outside of your dealership. Pricing is great and you never feel that you are being taken advantage of. This is the only place I take my car for gas, car registration, and anything that it ever needs. Great Place at the corner of Memorial and Wilcrest, just outside of I-10 and Beltway 8.
Mike B., GM from Memorial Conoco Car Care responded on 01/16/2019

Thank you for the kind words, Ron; although I have to tell you it makes our lives easier when we have great customer like you who see the value in honesty.


JG
John G.
Houston, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
John said Mike at the business provided good service, the place was convenient and they were honest.
This review was collected via phone interview by Customer Research Inc.
Mike B., GM from Memorial Conoco Car Care responded on 01/14/2019

Thanks, John. It helps to have a good customer like yorself.


Verified Customer
Houston, TX
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Work done well and on time
The tam at Memorial Conoco always does a good job and gets things done on time at a reasonable cost.

ML
Madison L.
Houston, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Madison said the business is reliable and quick.
This review was collected via phone interview by Customer Research Inc.

EY
Elizabeth Y.
Houston, TX
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Elizabeth said that the place does a good job.
This review was collected via phone interview by Customer Research Inc.

SH
Suzanne H.
Houston, TX
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Suzanne said the business does really good work very quickly and the customer service is nice.
This review was collected via phone interview by Customer Research Inc.

JN
JOSEPH and TAMARA N.
Houston, TX
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
honored warranty repair
Great job Mike, and thanks for taking care of my stabilizer problem on my Sequoia. You'll keep me comin' back with this great level of service!

JG
JAMES and CAROLYN G.
Houston, TX
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Service is exceptional and customers are treated like kings!
We always have a great experience. Mike and his guys can fix anything. We don’t take our four vehicles anyplace else.

Jim Goolsby

VL
Valerie L.
Houston, TX
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Valerie said they are wonderful and she loves them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Houston, TX
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Fast Service
The work needed on my car was done in one day and done perfectly. I have always had good and fast service at Memorial Conoco.

RH
RICHARD H.
Houston, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Remarkable service!
Highly recommended by people in the neighborhood. And they were right.

PB
Patricia B.
Houston, TX
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Patricia said she has been a regular to this business for quite a long time and they have always exceeded her expectations.
This review was collected via phone interview by Customer Research Inc.