Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 244 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 27 days ago

Reviews


BP
Barbara P.
Houston, TX
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Barbara said the staff was really good and friendly.
This review was collected via phone interview by Customer Research Inc.

DL
Domonique L.
Houston, TX
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Dominique said the employees here are great, they are patient and worked with him throughout the process.
This review was collected via phone interview by Customer Research Inc.

HJ
Hilko J.
Houston, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Hilko said the service was good at the business.
This review was collected via phone interview by Customer Research Inc.

JG
JAMES and CAROLYN G.
Houston, TX
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Great Job!!!
Mike and his team do a fantastic job. We literally cannot say enough nice things about Memorial Conoco. We have been customers for many years and Memorial Conoco services all four of our vehicles. We could not be more pleased with the service!

BC
BARBARA C.
Houston, TX
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2019
Friendly, efficient
One complaint: when I was sold the service to clean & polish my headlights, the technician said it would be $60 for both. I noticed on my bill it was $70 for both.

Verified Customer
Houston, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019
Great professional and friendly customer service.
Very reliable and knowledgeable customer service.

BS
BILL and ANN S.
Houston, TX
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Always do an excellent job. Small service jobs are not charged.
Problem with my Lexus was detected. A plan was made to fix it after the parts were in and scheduled.

JD
JOHN D.
Houston, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Oil and Filter Change
The service was prompt and any related concerns were checked out at no additional costs. For example, I drove through a foot or more of water during Imelda and the ball joints were checked out for water soakage.

AS
Ari S.
Houston, TX
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Ari said the service at the business was fast. The staff was professional and it took less time than usual to finish his vehicle.
This review was collected via phone interview by Customer Research Inc.

CF
CHRISTIANE F.
Houston, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019
My family and I have been customers for decades!
With mike balzer and his staff your car will be happy and so will you!

MF
Michael F.
Houston, TX
FIAT 500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2019 Category: Service
Michael said the business does good work and he does appreciate the follow-up.
This review was collected via phone interview by Customer Research Inc.

ME
MARK E.
Houston, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019
Good place
Very nice people and prompt service. There is no question I will be back for future service.

SL
SARA L.
Houston, TX
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019
Trusted for many years
I have known Mike and his staff for over 20 years. They have always taken good care of me and my cars.

Verified Customer
Houston, TX
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Fast, efficient car service
Consistent service.

JT
JENNY T.
Houston, TX
INFINITI QX60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Fast, efficient service
Memorial Conoco is my go to for all my car needs. They’re helpful, efficient and make car maintenance a breeze!

ES
Elizabeth S.
Houston, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Elizabeth said Mike is really nice and always very accommodating with her schedule. The service was quick.
This review was collected via phone interview by Customer Research Inc.

L
Elizabeth L.
Houston, TX
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Elizabeth said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

CF
Christopher F.
Houston, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Christopher said everything was done well at the business. They finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GM
GLORIA M.
Houston, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
Toyota
Nice service.

SF
Sarah F.
Houston, TX
Lexus GX 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Sarah said the business is always good with her visit. The staff was fast and did a good job. It was good service.
This review was collected via phone interview by Customer Research Inc.