Memorial Conoco Car Care


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

74 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 12 days ago
Jessica P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said their customer service was great.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 10/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Maggie S. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Maggie said the business was inexpensive and they did her oil change quickly. She recommends this business for service.
Vehicle: Nissan cube
Category: Service
Service Date: 10/20/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
George H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said that he was happy with the service.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/14/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
ALLISON K. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
This is the place to bring your car, they stand behind their work. I have been a customer for 10 years and would not take my car anywhere else.
Vehicle: Ford Mustang
Service Date: 09/26/2017
Review Created: 10/30/2017 08:10 AM
Karen K. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Karen said this business got her in and out without an appointment.
Vehicle: Volvo XC60
Category: Service
Service Date: 10/06/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Tamara S. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tamara said the staff was quick, efficient, and they provided great service. She recommends customers to the business.
Vehicle: Kia Forte
Category: Service
Service Date: 10/11/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
PATRICIA B. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The care and service"
Dependable service!!!
Vehicle: Cadillac CTS
Service Date: 10/19/2017
Review Created: 10/20/2017 08:47 AM
Nano H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nano said he would recommend this business for service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Lilien A. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lilien said the staff was very nice and helpful.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/28/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Mike B. at Memorial Conoco Car Care responded on 10/10/2017

Thank you for coming in. If there is anything we can do for you please let us know.

Luis C. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Luis said the service was great.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 09/23/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike B. at Memorial Conoco Car Care responded on 10/10/2017

Thank you for comimg in we appreciate your business

Mike B. at Memorial Conoco Car Care responded on 10/10/2017

Thank you for coming in we appreciate your business.

MORRIS and NANCY H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection quick and easy"
Nice people and completed on time.
Vehicle: Honda Odyssey
Service Date: 09/06/2017
Review Created: 09/20/2017 04:57 PM
RON B. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Memorial Conoco provides me with reliable information, realistic estimates and proper repairs. They also have found out of production replacement parts for me. "
As usual, accurate assessment of problem and appropriate repair.
Vehicle: Volkswagen Passat
Service Date: 09/14/2017
Review Created: 09/16/2017 06:01 AM
Mike B. at Memorial Conoco Car Care responded on 10/12/2017

It has been a pleasure taking care of your car. we appreciate your trust, and we'll do our best to continue to give you the kind of service you deserve. 

Thanks again for your business

Memorial Conoco

CHARLES H. M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FLOOD DAMAGE REPAIRS"
As usual the service was excellant and completed in a timely manner. They were very cooperative and even worked with my insurance adjuster to ensure that all issues were included in the estimate and in the final repairs.
Vehicle: Ford Explorer
Service Date: 09/14/2017
Review Created: 09/15/2017 12:29 PM
Mike B. at Memorial Conoco Car Care responded on 10/12/2017

WE TRULY APPRECIATE YOUR BUSINESS, AND WE'RE GRATEFYLFOR THE TRUST YOU'VE PLACED IN US. PLEASE DIN'T HESITATE TO CAALL IF EVER A PROBLEM SHOULD ARISE.

THANK YOU
MEMORIAL CONOCO

Valerie L. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Valerie said everything went smoothly and easily during her visit to this business. Everything was perfect.
Vehicle: Porsche Panamera
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
THOMAS and JANA W. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks Mike!"
Mike and crew are a great to work with. I recommend you trust them with your car care.
Vehicle: BMW X3
Service Date: 09/08/2017
Review Created: 09/11/2017 07:04 AM
DEBORAH P. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great result with care and consideration
Vehicle: Honda Accord Sdn
Service Date: 09/09/2017
Review Created: 09/10/2017 07:52 PM
Ariana A. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ariana said they provided good customer service and they were honest. She will have to take her vehicle back in.
Vehicle: Acura MDX
Category: Service
Service Date: 08/17/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Katie F. ReScore Review on 09/17/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Katie said she took her vehicle back to the business and they redid her alignment.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/10/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Katie said her alignment was not completed.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/10/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Mike B. at Memorial Conoco Car Care responded on 09/01/2017

Hi Katie. I'm sorry we didn't meet your expectations the first time; however, after speaking with you, I guess we solved the vibration problem on the second trip. Our goal is to be perfect every time; but sometimes, even we fall short once in a while. I hope we've earned our trip back to your good side. Thank you. Mike

MARTIN and JUDY P. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Expert service. Honest and friendly.
Vehicle: Nissan Murano
Service Date: 08/17/2017
Review Created: 08/19/2017 07:26 AM
JEAN-LUC R. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy breezy again!"
This is my 2nd time here for vehicle inspection and once again, my experience was great. The staff is kind and helpful and very knowledgeable.
Vehicle: Jeep Grand Cherokee
Service Date: 08/17/2017
Review Created: 08/19/2017 06:28 AM
Displaying Review 1 - 20 of 74 in total