Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

569 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 10 days ago

Reviews


EC
EUGENE C.
Galveston, TX
Mercedes-Benz E350
Verified
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10/11/2018
The owner
The owner was very friendly and very knowledgeable about my car and explained everything but they was going to do to it
The Team a. from Integrity Auto Care responded on 10/11/2018
Good Morning!
Glad we cold help service your Mercedes & especially the nature of that model vehicle can be a nightmare to pay for repairs. I'm pleased to know that you are happy with your visit and we look forward to the next service that we can provide to save you more!

Thakns again,
The Crew at Integrity!

CS
CLAIRE S.
Houston, TX
Honda CR-V
Verified
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10/10/2018
Honest and Reliable!
it is a real pleasure to know that when i take my car in for service they will do the work three ways:
1) correctly
2) honorably
3) reasonably
So often when taking a vehicle in for maintenance, most places inflate the price, tell you things need to be done that don't and don't really complete the work properly.
This does not happen at Integrity! They do the work right the first time. As a single woman, it is important to know that there are mechanics out there that will not take advantage of someone who can't do the work themselves!
The Team a. from Integrity Auto Care responded on 10/11/2018
Good Morning Claire,
              As always We are very Thankful for the opportunity to help You correct the concerns for "Bessie", and the biggest reward is your FAITH in Us and the repairs We provide. It's scary to hear the stories from the Commercial Businesses out there but that is what pushes Us everyday to ensure those practices aren't in Our Services. We look forward to any visits "Bessie" may need in the future. Always A Blessing.

Thanks In Advance,
Joe Rodriguez -Shop Manager

Verified Customer
Houston, TX
Chevrolet Cruze
Verified
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10/08/2018
Referral
I needed my headlight bulbs replaced and the service was great from start to finish. I have a list of things I need to go back and have done. I felt comfortable and that’s very rare when it comes to vehicle maintenance for me.
The Team a. from Integrity Auto Care responded on 10/09/2018
WE ARE GLAD WE COULD HELP. FEEL FREE TO STOP BY FOR ANY VEHICLE NEEDS YOU MAY HAVE IN THE FUTURE. WE WILL BE MORE THAN HAPPY TO TAKE CARE OF THEM.
THANKS AS ALWAYS,
THE CREW AT INTEGRITY!

PR
PETER R.
Richmond, TX
Toyota Tundra 2WD Truck
Verified
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10/05/2018
Fast, Prosessional, Flexible
My AC stopped working. 2 hours later the blower/resistor was replace and AC was working again. Great service and price!
The Team a. from Integrity Auto Care responded on 10/09/2018

NO ONE IS EVER PREPARED FOR WHEN THINGS FAIL, BUT WE WERE MORE THAN HAPPY TO FIT YOU IN THE SCHEDULE. PLEASE LET US KNOW IF WE CAN HELP WITH ANY OTHER VEHICLE CONCERNS. THANKS AGAIN FROM THE CREW AT INTEGRITY!


Verified Customer
Katy, TX
Honda Accord Coupe
Verified
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10/03/2018
Fast and profesional
It was fast and profesional
The Team a. from Integrity Auto Care responded on 10/09/2018

THANK YOU FOR ALLOWING US TO MAKE SURE YOUR VEHICLE WAS SAFE FOR THE ROAD!
LET US KNOW IF THERE IS ANYTHING ELSE WE CAN DO FOR YOU!

- INTEGRITY AUTO CARE


PD
PEGGY D.
Houston, TX
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Excellent service!
The office is clean, and everyone is friendly. And you never have to worry about over priced charges.
The Team a. from Integrity Auto Care responded on 10/09/2018

THANK YOU AS ALWAYS FOR YOUR BUSINESS!! ALSO FOR THE MAGAZINES THAT YOU SO KINDLY BRING TO US THAT HELP ENTERTAIN OTHER CUSTOMERS. WE REALLY APPRECIATE IT. ANYTHING ELSE WE CAN DO FOR YOU, PLEASE LET US KNOW.

THANKS FROM THE CREW AT INTEGRITY!


PH
paul H.
Houston, TX
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Paul said the staff are friendly, very nice people. They do a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

DS
DEAN S.
Richmond, TX
Nissan Rogue
Verified
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09/21/2018
their not being greedy, not doing huge parts mark-ups and their knowledge about car repair and the auto industry
Oops, put it in the review title.

PW
PAIGE W.
Houston, TX
Mitsubishi Outlander
Verified
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09/20/2018
Very nice
Everyone was very polite and friendly!

AO
Amorighoye O.
Houston, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Amorighoye said this business has a lot of integrity and she likes that.
This review was collected via phone interview by Customer Research Inc.

JH
JESSIE H.
Houston, TX
Audi A4
Verified
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09/19/2018
Wheel alignment
Nice, thorough and personable

VR
Valeria R.
Houston, TX
Honda CR-V
Verified
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09/19/2018 Category: Service
Valeria said the business's manager is very professional and very attentive.
This review was collected via phone interview by Customer Research Inc.

JB
Javier B.
Houston, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Javier said everything was very quick and done on time.
This review was collected via phone interview by Customer Research Inc.

TG
TINA G.
Houston, TX
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Welcoming, Professional & Quality work.
Joe is very knowledgeable & helpful in the work that needs to be done. A welcoming atmosphere & easy to work with. Always do quality work...

PD
PEGGY D.
Houston, TX
Kia Optima
Verified
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08/26/2018
Excellant Service
Excellent service - Integrity takes good care of my car, and the waiting area is always clean as well as the bathroom.
And employees make you feel at home. Thanks Integrity, great job!

EG
Eladio G.
Pasadena, TX
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Eladio said his overall experience was good. The service was great. They provided a proper quote and were friendly.
This review was collected via phone interview by Customer Research Inc.

EG
Enrico G.
Houston, TX
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Enrico said that the service done on his vehicle at this business was good.
This review was collected via phone interview by Customer Research Inc.

NL
Naushin L.
Sugar Land, TX
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Naushin said she had a good service experience.
This review was collected via phone interview by Customer Research Inc.

DO
David O.
Texas
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
David said they did a good job, they were very quick with their service.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Houston, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
William said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

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