I went to Sarasota Mercedes to purchase my C300 after I paid off 45 months out of 48, after the salesman, Peter Bolduc, told me there was no pre-payment penalty.
First, they tried to rip me off on the loan, charging me 5.5 %. So I left went home and got my own loan on the Internet from Bank of America for 3.49%.
I went back the next day, worked out all the details, and then at the last minute, the salesman told me I had to write out an additional personal check for $1200 to Mercedes Benz Financial. He was vague about the reason; he just said "They say you owe them the money."
And then he showed me a printout showing that I owed the money to Mercedes Benz Financial. An assistant manager came over and also said, "You owe them the money."
So, I walked out again and called Mercedes Benz Financial. They told me they didn't know what the salesman was talking about. I did not owe an additional $1200."
This is larceny; plain and simple. People go to jail for less.
I don't know how the parent company of Mercedes Benz International lets their employees get away with something like this. I guess the people in Sarasota, including the manager, figure that the people in Sarasota are old and senile and will agree to anything to buy a Benz. But not me.
I made a complaint to the parent company over the phone. And I will go to another Mercedes Benz to purchase my leased car.
And I will tell everyone I know not to go to Mercedes Benz Sarasota if they don't want to get ripped off.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
First, they tried to rip me off on the loan, charging me 5.5 %. So I left went home and got my own loan on the Internet from Bank of America for 3.49%.
I went back the next day, worked out all the details, and then at the last minute, the salesman told me I had to write out an additional personal check for $1200 to Mercedes Benz Financial. He was vague about the reason; he just said "They say you owe them the money."
And then he showed me a printout showing that I owed the money to Mercedes Benz Financial. An assistant manager came over and also said, "You owe them the money."
So, I walked out again and called Mercedes Benz Financial. They told me they didn't know what the salesman was talking about. I did not owe an additional $1200."
This is larceny; plain and simple. People go to jail for less.
I don't know how the parent company of Mercedes Benz International lets their employees get away with something like this. I guess the people in Sarasota, including the manager, figure that the people in Sarasota are old and senile and will agree to anything to buy a Benz. But not me.
I made a complaint to the parent company over the phone. And I will go to another Mercedes Benz to purchase my leased car.
And I will tell everyone I know not to go to Mercedes Benz Sarasota if they don't want to get ripped off.