96% Would Recommend
Latest Review 6 days ago
christian p. on 10/17/2017
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"Prompt and friendly service"
Good service, it is great that you can make an appointment and that they respect the time of delivery of the serviced vehicle.
Vehicle: Porsche Cayenne
Service Date: 10/13/2017
Review Created: 10/17/2017 08:18 AM
Mike H. on 10/17/2017
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Mike said they did what she asked them to do. They completed the work on time. He will continue to recommend them.
Vehicle: Jeep Liberty
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
David L. on 10/16/2017
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David said Justin does an excellent job.
Vehicle: BMW 6 Series
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
CULLEN O. on 10/15/2017
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"Great Service!"
I love working with Justin. He is always informative, communicating options and working toward solutions, even if they are not easy or obvious.
He always seems to be working well in an effort to make us happy. We take four family cars to Mercer for Service and we do because Mercer takes care of us.
Thanks!!
Vehicle: Ford Ranger
Service Date: 10/13/2017
Review Created: 10/15/2017 08:51 AM
JAMIE A. on 10/10/2017
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"Service"
Wonderful service as always and very helpful staff.
Vehicle: Subaru Outback (Natl)
Service Date: 10/09/2017
Review Created: 10/10/2017 06:36 AM
AGNES J. on 10/02/2017
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"Mercer Auto"
These guys do great work and have always treated us right.
Vehicle: Honda Element
Service Date: 09/29/2017
Review Created: 10/02/2017 07:17 AM
GAIL, MIKE C. on 10/01/2017
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"Always a great experience "
Pleasant, efficient and on schedule, what could be better!
Vehicle: Chrysler Town & Country
Service Date: 09/28/2017
Review Created: 10/01/2017 08:40 AM
JULIE B. on 09/29/2017
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"Easy to deal with"
I don't feel like an idiot when I go in, and they seem to come in under budget on each project I've brought to them.
Vehicle: Volkswagen Jetta Sedan
Service Date: 09/19/2017
Review Created: 09/29/2017 07:16 PM
Sharon N. on 09/28/2017
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Sharon said this business did a great job and it was done in 30 minutes.
Vehicle: Acura MDX
Category: Service
Service Date: 09/22/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Pamela C. on 09/18/2017
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Pamela said that the staff did an excellent job servicing her antique Porsche. She likes the work Richard did in particular.
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Ken C. on 09/16/2017
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"Prompt work"
Excellent results
Vehicle: BMW 740iL
Service Date: 09/15/2017
Review Created: 09/16/2017 12:58 PM
Matt E. on 09/14/2017
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Matt said the business is very attentive and the staff let him know what was going on.
Vehicle: Mercedes-Benz CL-Class
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Leslie W. on 09/12/2017
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Leslie said the business is pleasant and friendly. The staff did what they said they were going to do.
Vehicle: BMW X5
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Jane T. on 09/12/2017
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Jane said she would recommend others to this business.
Vehicle: Volvo XC60
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Ryan S. on 09/12/2017
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Ryan said the staff did a good job. They were late with his vehicle and he needed to get to work. In the future he would like to be kept posted on the status of his vehicle.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Robert D. on 09/12/2017
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Robert said the staff are good people to work with. Justin is really good. He would recommend this business, but not for an Audi. He had a computer problem which this business only partially fixed, so he had to take it to the dealer.
Vehicle: Audi A4
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
JAMES L. on 09/07/2017
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"fast response"
I experienced a broken fuel pump at the start of the labor day weekend. Was able to have vehicle towed to Mercer by AAA. Left key & Note. Mercer on the problem Tues morning, obtained parts and did work that day and picked up car on Wed. Would have been a big hassle and long delay for service in SLC.
Vehicle: Mercedes-Benz ML500
Service Date: 09/06/2017
Review Created: 09/07/2017 01:25 PM
DOUG O. on 09/06/2017
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"Fast and Friendly"
Mercer once again provided fast and friendly service. Thanks guys.
Vehicle: Porsche Boxster
Service Date: 09/05/2017
Review Created: 09/06/2017 09:08 PM
Russ H. on 08/25/2017
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Russ said he has been in to the business numerous times, and he will continue to come in. The work was done well, and it was done at a reasonable cost. The only thing he would have changed was that he did not receive a call when the vehicle was ready. He had to call the next day, and he found that it had been finished the day before.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Zac M. on 08/17/2017
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Zac said the employees were super busy. They went out of their way to help him out. They made it happen and he appreciated it.
Vehicle: Mitsubishi Montero Sport
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
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