Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

462 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


DC
Darro C.
Lawrence, MA
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Darro said that everything went great at this business. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

IL
Ildilo L.
Lawrence, MA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Ildiko said the business is excellent. Her vehicle runs much smoother.
This review was collected via phone interview by Customer Research Inc.

RM
Roberto M.
Andover, MA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Roberto said they did a great job.
This review was collected via phone interview by Customer Research Inc.

VR
Vanessa R.
Lawrence, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Vanessa said that this business is the best. She recommends them.
This review was collected via phone interview by Customer Research Inc.

CZ
Corey Z.
Massachusetts
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Corey said the employees took care of his vehicle, everything was fine and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

EC
Emilia C.
Lawrence, MA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Emilia said everything went fine with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

SH
Susan H.
Andover, MA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Susan said they are responsive, quick, they are customer service oriented and honest. She appreciates the wonderful service and prompt attention.
This review was collected via phone interview by Customer Research Inc.

SG
Steven G.
Lawrence, MA
Hyundai Elantra Touring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Steve said the staff provided quick service. They know what they're doing and they get it right the first time so he does not have to come back.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Massachusetts
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Dennis said the service provided a good job and low prices.
This review was collected via phone interview by Customer Research Inc.

TL
Tomas L.
North Andover, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Tomas said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

RM
Rebeckka M.
Massachusetts
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Rebeckka said this business was great. The employees helped her so much when she was in a jam, and were so nice. They were really good.
This review was collected via phone interview by Customer Research Inc.

BF
Bonnie F.
Andover, MA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Bonnie said everything was wonderful. The staff provided good customer service and were friendly. They were thorough, they checked out stuff .They were really good. The service was great.
This review was collected via phone interview by Customer Research Inc.

DC
Darro C.
Lawrence, MA
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Darro said everything was fine and good.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
North Andover, MA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Bob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ES
Ellen S.
Andover, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Always Excellent Service
Michael's Motors always provides excellent service to all of their customers. I have never had a bad experience there nor have I ever seen anyone who wasn't happy with the service they received there either. If you need a good place to take your car, or a better place than where you currently take your car, Michael's Motors is it.

JR
Jacquline R.
Lawrence, MA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Jacqueline said she has had no problems with this business, the staff did as she requested.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Lawrence, MA
Mercedes-Benz SLK-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Bob said he had very good luck with this business, and the staff know what they're doing. If there's a problem, he will take it to them to fix.
This review was collected via phone interview by Customer Research Inc.

SD
Stephen D.
Andover, MA
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/09/2018 Category: Service
Stephen said he likes the people. They're nice, do an adequate job, he likes dealing with them, and it's a family run business. This visit, he needed 2 parts but the facility was only able to get one. He stated he would have to find the other one himself.
This review was collected via phone interview by Customer Research Inc.

CH
Corinne H.
North Andover, MA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Keri. She said her whole family brings their vehicles into the business for service. She trusts all of the staff there and she never feels like she's being overcharged.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Methuen, MA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Tim said this business did not do work that they did not need to do. They kept him informed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 462 in total