Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

454 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


DD
Dennis D.
Massachusetts
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Dennis said the service provided a good job and low prices.
This review was collected via phone interview by Customer Research Inc.

TL
Tomas L.
North Andover, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Tomas said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

RM
Rebeckka M.
Massachusetts
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Rebeckka said this business was great. The employees helped her so much when she was in a jam, and were so nice. They were really good.
This review was collected via phone interview by Customer Research Inc.

BF
Bonnie F.
Andover, MA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Bonnie said everything was wonderful. The staff provided good customer service and were friendly. They were thorough, they checked out stuff .They were really good. The service was great.
This review was collected via phone interview by Customer Research Inc.

DC
Darro C.
Lawrence, MA
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Darro said everything was fine and good.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
North Andover, MA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Bob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ES
Ellen S.
Andover, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Always Excellent Service
Michael's Motors always provides excellent service to all of their customers. I have never had a bad experience there nor have I ever seen anyone who wasn't happy with the service they received there either. If you need a good place to take your car, or a better place than where you currently take your car, Michael's Motors is it.

JR
Jacquline R.
Lawrence, MA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Jacqueline said she has had no problems with this business, the staff did as she requested.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Lawrence, MA
Mercedes-Benz SLK-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Bob said he had very good luck with this business, and the staff know what they're doing. If there's a problem, he will take it to them to fix.
This review was collected via phone interview by Customer Research Inc.

SD
Stephen D.
Andover, MA
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/09/2018 Category: Service
Stephen said he likes the people. They're nice, do an adequate job, he likes dealing with them, and it's a family run business. This visit, he needed 2 parts but the facility was only able to get one. He stated he would have to find the other one himself.
This review was collected via phone interview by Customer Research Inc.

CH
Corinne H.
North Andover, MA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Keri. She said her whole family brings their vehicles into the business for service. She trusts all of the staff there and she never feels like she's being overcharged.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Methuen, MA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Tim said this business did not do work that they did not need to do. They kept him informed.
This review was collected via phone interview by Customer Research Inc.

CG
Cooper G.
Haverhill, MA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Cooper said, this business was great to work with, they are helpful and have good prices.
This review was collected via phone interview by Customer Research Inc.

FM
Faye M.
Haverhill, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Faye said the business provided exceptional service.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Massachusetts
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Matt said the staff was very personable and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SW
Sandy W.
Methuen, MA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Sandy said she has dealt with this business for years, and wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.

HJ
Hank J.
Atkinson, NH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Always good friendly service
Have felt with Michael's motors for many years, can always rely on good and efficient service.

MK
Mirzassad K.
Massachusetts
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Mirzassad said that there was a little confusion about the services he needed. The business didn't have a standard procedure for certain services, which made it easier for customers to understand the work.
This review was collected via phone interview by Customer Research Inc.

KG
Kelly G.
Gloucester, MA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Kelly said they always give good service, they're very honest and on time.
This review was collected via phone interview by Customer Research Inc.

CS
Carol S.
Lawrence, MA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Carol said she was very satisfied with this business. She appreciated them driving her home. Her vehicle is driving like new. She does not have to drive with two feet anymore. The temperature in their facility was a little cold.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 454 in total