Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

682 Reviews

97% Would Recommend
Latest Review 7 days ago

Reviews


BD
Barbra D.
Germantown, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Barbra said she has taken her vehicle to this business a couple times and they always get the job done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Clarksburg, MD
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2019 Category: Service
Mike said that he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Karina M.
Germantown, MD
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Karina said this business has very good service. They were wonderful.
This review was collected via phone interview by Customer Research Inc.

SS
Solomon S.
Germantown, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
They do good job
I will not recommend this business to my friends or other relatives, because the cost for labour is too expensive. To fix a single nut that cost $7 on a bumper, I paid $78.

AZ
Art/Maritza Z.
Germantown, MD
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019
Super
Thanks for always being there

JS
Joseph S.
Germantown, MD
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Joseph said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

AZ
Art/Maritza Z.
Germantown, MD
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019
Great service
Always a pleasure...attentive, honest and fair...

LN
Lifiane N.
Germantown, MD
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Lifiane said the service was good.
This review was collected via phone interview by Customer Research Inc.

JS
Joe M S.
Germantown, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Efficiency and honesty
Great service! Friendly and efficient!
I always recommend it to my friends

DO
David / Oscar O.
Germantown, MD
Ford C-Max Energi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
Awesome service
Great quick service and very friendly staff.

RM
RENE M.
Germantown, MD
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Axle replaced and working well.
Work and scheduling of the axle replacement and part ordering was done professionally.and quickly.
When performing the axle replacement , one minor detail is they could have taken the time to take off the bracket that holds the ABS wires so they did not have to use zip ties to attach it back. Shop highly recommended!

DR
Daniel R.
Germantown, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019
Great service
They always do a great job and they are very friendly

JW
Julie W.
Chevy Chase, MD
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Prompt clean friendly and affordable
This place was $80 cheaper than the dealership and when additional work covered by warranty was needed they put everything back together and readied it for them. Super fast and stayed in contact the whole time. Thanks.

OJ
Oscar J.
Frederick, MD
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Oscar said the service was great, quick and straight forward. He said the employee was very helpful, explained everything and she called when his vehicle was ready. There were no issues or complaints.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Germantown, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Above and Beyond Customer Service!
Joe, David, and the entire team just know how to treat customers with dignity and respect. They just get "it!"

EC
Esteban C.
Germantown, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Esteban said the business was excellent. They had good service. He was happy. David was nice.
This review was collected via phone interview by Customer Research Inc.

YK
Young K.
Germantown, MD
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Spoke with Yong. He said his experience here was super-excellent, that the people are very kind and that they are very honest. He said the staff members always recommend the best way to get a vehicle fixed at the best price. He added he is so happy with them, including the technicians, the manager, and that they are always kind.
This review was collected via phone interview by Customer Research Inc.

YK
Young Gil K.
Germantown, MD
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Spoke with Yong. He said his experience here was super-excellent, that the people are very kind and that they are very honest. He said the staff members always recommend the best way to get a vehicle fixed at the best price. He added he is so happy with them, including the technicians, the manager, and that they are always kind.
This review was collected via phone interview by Customer Research Inc.

RP
Ravi P.
Silver Spring, MD
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Fabulous Service
Each of the multiple times I have been to this body shop, the service and the results were beyond my expectation. Joe, the owner, is very professional, friendly and honest. David, the manager, is the true face of the business with his extrovert, bubbly personality and sincere dealings with costumers.
I wholeheartedly recommend this business for ALL your automobile needs.

HV
Hugo V.
Rockville, MD
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Hugo said the business did a good job. David and Joe are good people and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 682 in total