Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

609 Reviews

97% Would Recommend
Latest Review about 16 hours ago

Reviews


SB
Steffi B.
Germantown, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Excellent Service / Best Service Center
Middlebrook Exxon Service Center can be trusted with all your vehicle repairs. They are honest and thorough in the work that they do and will not do any work that is not needed. I trust them completely with my vehicle. I have been a customer for many, many years and many family members take their vehicles to Middlebrook Exxon Service Center. All makes and models.

YC
Yesmeli C.
Germantown, MD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Yesmeli said the customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Germantown, MD
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018
Great work, but a little pricy
I don’t know if it is my imagination, but I feel like Service are becoming a little more pricey. I have been bringing my cars to Joe for a while now and they do a great job. Joe is very knowledgeable with cars and very honest. He doesn’t pressure you to get something done unless it is necessary. Ill still be bringing my cars to Joe unless I can find another good mechanic with descent prices.

LD
Lawrence D.
Germantown, MD
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Professional
Everyone was friendly they diagnose the problem correctly and it was fixed right the first time and I appreciate that thank you

NM
Natlyn M.
Germantown, MD
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Natlyn said she was offered water at this business. She wasn't sure what the issue was, and they didn't charge her for the diagnostic. She had just had her oil changed at another place, and someone forgot to put the oil cap back on.
This review was collected via phone interview by Customer Research Inc.

AB
Angelina B.
Germantown, MD
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Angelina said that she has been using the facility ever since she moved there and they are great.
This review was collected via phone interview by Customer Research Inc.

DS
Diane S.
Gaithersburg, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Diane said she appreciates the mechanic listening to her even though she didn't know what she was talking about.
This review was collected via phone interview by Customer Research Inc.

AV
Ali V.
Germantown, MD
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
Ali said the service was good. The employees did not communicate well.
This review was collected via phone interview by Customer Research Inc.

DT
Dereck T.
Germantown, MD
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Dereck said staff was very responsive and provided quick service.
This review was collected via phone interview by Customer Research Inc.

HA
Haider A.
Germantown, MD
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Haider said that the place gave him good service.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Germantown, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Kathy said the business always had good prices, the repairs were done in a timely manner and they were also friendly.
This review was collected via phone interview by Customer Research Inc.

CS
Christine S.
Maryland
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Christine said she that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

FG
Freddy G.
Germantown, MD
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Freddy said the business was professional.
This review was collected via phone interview by Customer Research Inc.

AP
Agustin P.
Germantown, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Agustin aid the staff provide friendly customer service.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Germantown, MD
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
James said they always fix his vehicle correctly and provide friendly service.
This review was collected via phone interview by Customer Research Inc.

AV
Abe V.
Boyds, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Abe said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

SF
Steven F.
Germantown, MD
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Steven said the business is very good.
This review was collected via phone interview by Customer Research Inc.

MJ
Marcus J.
Clarksburg, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Marcus said the customer service was good. They were fast. He did not have to wait
This review was collected via phone interview by Customer Research Inc.

LH
Laura H.
Gaithersburg, MD
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Laura said the service was good.
This review was collected via phone interview by Customer Research Inc.

PR
Patrick/Kathleen R.
Germantown, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Tire repair
Fast, reliable service.

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