Middlebrook Exxon Service Center

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(717 Reviews)

97% Would Recommend
Latest Review 10 days ago

Reviews


HH
Heather H.
Germantown, MD
Chevrolet HHR
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020 Category: Service
Heather said this facility has always taken care of her and her family. They have always been fair.

JW
Justice W.
Germantown, MD
Toyota Camry
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/26/2020 Category: Service
Justice said everything is okay and he is always satisfied with the service.

TT
Theo T.
Germantown, MD
Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2020 Category: Service
Theo said this business had good service.

GG
Gralik G.
Essex, MD
Nissan Altima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020 Category: Service
Gralik said this business was good.

SS
Susan S.
Maryland
Toyota 4Runner
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020 Category: Service
Susan said the staff did a great job, friendly and up-front with prices.

FE
Francisco E.
Frederick, MD
Ford Transit Van
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2020 Category: Service
Spoke with Rosa. She said the business was very helpful with the inspection and it was quick.

WW
Wu W.
Germantown, MD
Toyota RAV4
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/04/2020 Category: Service
WuWu said they wrote down the wrong mileage, they wrote down 3000 miles instead of 5000 miles and he ended up changing the oil himself because he thought it was time for an oil change. When they finally reached out to him to let him know they were trying to contact him, Wu Wu said he never received any calls. So when he did take his vehicle in, due to it being time for another oil change they told him he had a nail in his tire and they removed the nail, charging $20 without asking him first. They told him that is why his low pressure light was on after the place he purchased his vehicle from had already told him the light was broken. He stated they should have at least showed him pictures of the nail in his tire for proof that they did what they said because he doesn't know that there was a nail in his tire. It wasn't cheap and he isn't sure he wants to go back. They are expensive.

FF
Fernando F.
Germantown, MD
Kia Sorento
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
Inspection
Fast and excellent service

Verified Customer
Montgomery Village, MD
Scion xD
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2020
Great Service
Great service!

RB
Ricardo B.
Germantown, MD
Mitsubishi Outlander
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020 Category: Service
Ricardo said that is a great place. The staff is very nice.

JJ
Jean J.
Germantown, MD
Saturn VUE
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020 Category: Service
Jean said the staff were able to fix the problem of her vehicle and therefore they did what they were supposed to do.

DH
Diana H.
Maryland
Honda Accord Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Service
Diana said this business's service was good. They were polite, the work was good and she is a repeat customer.

GJ
Gibbiel J.
Germantown, MD
Ford Explorer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Excellent service
Excellent customer service. Great car maintenance team. I’m always 100% satisfied with job well done.

Verified Customer
Clarksburg, MD
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
Very friendly
Very happy to take my vehicles to them!

DP
Doris P.
Germantown, MD
Lexus ES 350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020 Category: Service
Doris said this business addressed her issue.

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