Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

582 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


KS
Kenneth S.
Germantown, MD
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Kenneth said they were fast and quick to respond, they were able to fix what needed to be done.
This review was collected via phone interview by Customer Research Inc.

GC
Gaby C.
Germantown, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Gaby said this business was professional. She liked the work they did for her. They did a good job. They showed her what they did. She was comfortable with them.
This review was collected via phone interview by Customer Research Inc.

MO
Marcus O.
Germantown, MD
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Marcus said, this business is prompt, easy to get in and out and they are flexible.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
Germantown, MD
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Matthew said the business is reliable and they do a good job.
This review was collected via phone interview by Customer Research Inc.

MO
Marcus O.
Germantown, MD
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Marcus said, this business is prompt, easy to get in and out and they are flexible.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
Germantown, MD
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Matthew said the business is reliable and they do a good job.
This review was collected via phone interview by Customer Research Inc.

LR
Leonei R.
Germantown, MD
Toyota Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Leonei said this business gives him good service.
This review was collected via phone interview by Customer Research Inc.

VH
Victoria H.
Germantown, MD
Saturn Ion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Spoke with Victoria's husband. He said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Jerry R.
Montgomery Village, MD
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Jerry said the employees were accommodating. They provided excellent service. They completed service fast.
This review was collected via phone interview by Customer Research Inc.

VR
Victor R.
Germantown, MD
Nissan Pathfinder
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/23/2018
Rotación de llantas servicio a medias
Le hicieron rotación de llantas y no le colocaron aire a las llantas. Un servicio a medias

ES
Eric S.
Germantown, MD
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke with Paula. She said they were detailed in what the issue was and they provided a time line that was close to accurate.
This review was collected via phone interview by Customer Research Inc.

JR
Juan R.
Germantown, MD
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Juan said when he dropped off his vehicle, the mechanic told him his vehicle would be ready at 4 pm. When he arrived, his vehicle still wasn't ready and they were still working on it. His vehicle wasn't ready until 6 pm that day. His main concern was that he had an Uber drive him around that day and the mechanic wasn't honest with him. He's very happy with the job done.
This review was collected via phone interview by Customer Research Inc.

MG
Marlon G.
Gaithersburg, MD
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Marlon said the staff provided good service in a very timely fashion.
This review was collected via phone interview by Customer Research Inc.

DM
Dante m.
Germantown, MD
Mercedes-Benz ML320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Dante said the guy who helped him, was bilingual, and he communicated very well.
This review was collected via phone interview by Customer Research Inc.

WM
Walter M.
Germantown, MD
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Walter said the experience was great. The staff and the service were great.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Germantown, MD
Honda Accord Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
David said the service was fair. He had no service issues. The service was good.
This review was collected via phone interview by Customer Research Inc.

TK
Taner K.
Germantown, MD
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Taner said everything has been great and fine. He goes to the business every time he needs something. David and the other staff member are very helpful.
This review was collected via phone interview by Customer Research Inc.

TQ
Tran Q.
Germantown, MD
Porsche Cayenne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Tran said the service was good.
This review was collected via phone interview by Customer Research Inc.

LF
Linda F.
Brunswick, MD
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Linda said they always treat her right. They give her a fair price and they make her happy.
This review was collected via phone interview by Customer Research Inc.

CR
Carlos R.
Maryland
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Carlos said the service was very good. The employees were courteous and they called when they said they would.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 582 in total