We bought a 2006 Harley Davidson Deluxe from Midgette auto sales 10/22/2022. We found the bike online and were instantly in love. From our first inquire about the bike to traveling from New York to North Carolina the experience was amazing. They were very responsive and not pushy at all. Everything was clearly discussed before purchase and everything was just as they said it would be I would recommend buying from them to anyone!!!
KB
Kyle B.
Chambersburg, PA
01/22/2022
0
Poor communication!
I bought a 2015 dodge rams Cummins 2500 on November 26th it is now January 23rd ! No tags . I’ve contacted them numerous times to hear excuses after excuses . Telling me that the dmv lady they deal with retired and their backed up on tags for 2 months . 2. The whole state of North Carolina has Covid . I asked for a extension for temp tags numerous times where they said they would send them out and nothing has been sent! Not to mention fuel filter was leaking on my diesel and had diesel everywhere which I fixed myself , havnt even had the truck a month and it won’t start cause both batteries are bad ! Worst dealership I’ve ever dealt with and I have bought cars many times . If I could do it again I would never give them my business and I beg everyone to stay clear from this dealership! I don’t even know how they have 4 starts to be honest they simply do not give a crap about their customers they only want your money and after that you are nothing to them !
DS
David S.
Hertford, NC
11/14/2021
0
Let's go Brandon cost them a sale
Your political bullshit just cost you a sale. Let's go Biden
Needed an oil change and windshield replaced. They got me scheduled quick and worked performed in a timely manner. Will definitely be back in the future for any service needs.
1. I like their sales team. 2. I used to love their service dept. THOU. 3. Just went 4 oil change &s-inspection with 3 mo old windshield wipers &3/4 empty washer fluid tank (filling it is a part of an oil change everywhere I've ever serviced). Went out 45 minutes later with 3/4 empty fluid tank and failed inspection due to bad wipe blades, and offer to make a 46$ purchase of a blade from there to not fail inspection, as well as a smart-style sarcastic:
oq "oh, then I gotta fail it sorr-ey;)" cq
Evaluate my experience the way you like, reffering to whatever is described.
Blade was pass-able due to another shop service dept, thou, I changed it for a new one just bc the price was adequate according to my husband (cdl operator, background of a shop in staff mechanic) $attitude was quite respectful.
Summary.
1.Would still recommend their sales. Ahoy!
2. Nobody loves to be evaluated as a dumb, generally a #womanfolk, or frankly unsecured, not knowledgeable foreign accent holder based on carefree, sweet and kind appearance/selfpresentation. Mb #womanfolk just wanted to give you a trust credit of careeing the duties assigned to the service by being carefree? Mb this is not an upsale opportunity? Mb we shall start controlling our tone of voice and facial expressions on the clock?
Not sure :) just sharing experience:)
Great team from sales to service! I truly enjoyed the buying process. Hassle free. Did right by us on the trade in. We even had a unique situation happen, were most dealerships would’ve said too bad. Midgette held up their end. We will always buy our vehicles from this amazing team!
Recommended
JH
Judith H.
Nags Head, NC
01/15/2020
Car purchase
Purchased a 2015 Mazda3 from Midgette Auto today..Monica was very helpful and friendly.The entire staff provided great customer service along with a hassle free buying experience.
Midgettes service center rocks! Everyone was so kind to me. I bought my truck from them about 3 years ago. Trucks great! Service is great! People are wonderful. Thanks again to you all!!!
We went there to get a car and got a 2013 explorer. The salesperson Monica was helpful and very friendly. Will be purchasing future vehicles from here.
Recommended
CT
Connie T.
Kill Devil Hills, NC
01/02/2020
Professional & Friendly Service
My car was totaled out in an accident right before Christmas and I needed to find a car fast. I'd heard good things about Midgette Auto so went there first. Kendrick was awesome. He listened to what I had in mind and my price range. He was knowledgeable and understanding but was not that "pushy" salesman we all dread.
I test drove 2 vehicles and purchased a sweet 2016 Nissan Rogue. Tom was quick and direct with me to obtain my financing. If I had the time I would have brought the vehicle right home but went back to next day and picked it up. Kendrick made sure the vehicle had been detailed and ready to go. Kendrick called me a couple of days later just to check to make sure I was satisfied. That's customer service!! Will definitely refer business to Midgette and recommend you ask for Kendrick.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.