Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

134 Reviews

95% Would Recommend
Latest Review 7 months ago

Reviews


TC
Trevor C.
Midland, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/13/2017
Alignment
The alignment they said they gave my car didn't change anything with the steering then go back to store after done and inform the clerk says it must be the tires after he said they would look at it worst experience with a shop in my life. Paid 130 for an alignment which is since they said they had to fix something else so I paid double most places and didn't even get it fixed

TC
Trevor C.
Saginaw, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/12/2017
Alignment
Changed me 130 for the alignment and had to adjust something else just wanted my car safe to go pick up kids for the winter now I'm out 130 bucks since they didn't do shit to help the steering and then came in and the guy behind counter says it's in the tires like take a look just paid way more for an alignment to not even get done right....piss poor service

AJ
Andrew J.
Midland, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/05/2017
OVER PRICED WILL SAY ANYTHING TO GET YOUR $
Went there to get my tires aligned, told me $160! Then fibbed and said Draves auto doesn't do chamber adjustments. Went to draves, cost me $60 no questions asked.

HB
H B.
Midland, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/17/2015
Not recommended
Overcharges for services. Sells poor quality used tires (very little life left) and charges excessive fees for mounting.

DD
Dave D.
Midland, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Dave said the business was very good at communicating with him and the price was good as well.
This review was collected via phone interview by Customer Research Inc.

WR
Wes R.
Auburn, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Wes said that the business was outstanding, quick and efficient.
This review was collected via phone interview by Customer Research Inc.

GT
Gwen T.
Midland, MI
Mercury Villager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2013 Category: Service
Gwen said this business is always there when she needs them.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Michigan
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2013 Category: Service
Dan said there is always a chance for improvement, but he was satisfied.
This review was collected via phone interview by Customer Research Inc.

TL
Tim L.
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2013
Timely service
I have full confidence that the work is done professionally and correct the first time. Very knowledgable and conduct thorough inspections which helps with preventative maintenance. A class act.

MR
Mike R.
Michigan
Ford Taurus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/20/2013 Category: Service
Mike said everything was fine, but sometimes they charge him too much for service.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
Michigan
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2013 Category: Service
Ron said he always goes to the business for repairs.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2013 Category: Service
Paul said they did a pretty good job. He dropped off his vehicle and it was ready when they said it would be. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Michigan
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2013 Category: Service
Robert said they treated him very well. They did a good job.
This review was collected via phone interview by Customer Research Inc.

PB
Phil B.
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2013 Category: Service
Phil said he is happy with them. The quality of the work is excellent and the prices are reasonable. They provide good customer service.
This review was collected via phone interview by Customer Research Inc.

JC
Jean C.
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2013 Category: Service
Jean said the business always does everything she needs done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Beaverton, MI
Buick LeSabre
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/20/2013
Bearings
We brought this car in in Dec. 2012 and had the bearings done paid to have them done and labor just had to return the car for a bearing to be replaced and it's only been 5 months. You did the job as far as replacing the bearing but you charged us for labor again and I don't feel that I should have had to pay for labor again when I had already paid labor the first time 5 months ago.

JR
Joe R.
Michigan
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2013 Category: Service
Spoke with Ms. Joe Radosa. She said the owner is a good guy and the oil change was good.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2013 Category: Service
Chris said they were good and friendly. They did everything they could to help.
This review was collected via phone interview by Customer Research Inc.

TL
Tim L.
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2013 Category: Service
Tim said he has been going to this business for about 7 years and said he is always treated well. The service is fast.
This review was collected via phone interview by Customer Research Inc.

TL
Torrey L.
Michigan
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2013 Category: Service
Torrey said the business is helpful and they explain everything.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 134 in total