Mini of San Francisco


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1448 Reviews

93% Would Recommend
Latest Review 2 days ago
FRANK F. on 11/20/2017
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"Ali was great as usual"
my service advisor was Ali and she impressed as usual. car dropped off 9am. she managed to have oil change, brake fluid/coolant flush done the same day, with loaner vehicle arranged, with complimentary car wash included. she kept great communication through out, very professional & pleasant. thank you!
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017 06:13 PM
ZARET E. on 11/20/2017
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"The People"
This was my first time getting a service done with Mini and at this particular location. The staff was very friendly and welcoming from start to finish. Look forward to coming in for my next service!
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 11/15/2017
Review Created: 11/20/2017 10:31 AM
HAMED Z. on 11/20/2017
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"48K checkup"
I understand the carwash is complimentary, but leaving mirrors and half of glasses dirty was surprising to me. Specially after my last visit which was excellent in all aspects. Alessandra is very friendly, fast, and helpful.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017 09:09 AM
PAMELA L. on 11/19/2017
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"On target!"
On target! Great service all around!
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 11/15/2017
Review Created: 11/19/2017 11:03 PM
STEPHEN D. on 11/19/2017
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"Great service again"
once again i had a very easy time setting up- an appointment, the people were friendly and knowledgable, and my car was ready on time.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 11/15/2017
Review Created: 11/19/2017 07:41 PM
CHRISTINA J. on 11/19/2017
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"Service was awesome. "
Jennie was very helpful
Vehicle: MINI Hardtop 2 Door
Category: Service
Service Date: 11/16/2017
Review Created: 11/19/2017 06:00 PM
MICHAEL L. on 11/19/2017
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"Good service "
Nice customer service. Easy to make appointment. Clean my car.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 11/15/2017
Review Created: 11/19/2017 04:25 PM
GRACE N. on 11/19/2017
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"Good service, good communication"
The staff was helpful and professional. I was treated with respect and courtesy and the process was efficient.
Vehicle: MINI Cooper Countryman
Category: Service
Service Date: 11/15/2017
Review Created: 11/19/2017 04:06 PM
SALAH A. on 11/17/2017
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"Amazing Service!"
Michael and his team are phenomenal! Thank you for an A+ service guys!
Vehicle: MINI Cooper Countryman
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017 09:15 AM
REBECCA C. on 11/16/2017
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"Friendly, efficient, timely"
Excellent. Would recommend to anyone
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 11/14/2017
Review Created: 11/16/2017 07:37 PM
GUS C. on 11/16/2017
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"employees"
We've had our Mini Countryman since 2014. Since then we have been taking it in for it's scheduled maintenance and service. It is very easy to set an appointment, and once there your staff is very professional and friendly.
Vehicle: MINI Cooper Countryman
Category: Service
Service Date: 11/10/2017
Review Created: 11/16/2017 12:33 PM
JINGTING Y. on 11/16/2017
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"Great service"
The staff were very helpful and went through all the details with me.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017 10:19 AM
OLIVIA O. on 11/16/2017
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"End of day tire change in 30 minutes!"
Got a flat tire on the Bay Bridge Saturday evening and, thanks to the zero flat tire, coasted into the service center unannounced at 5:20. My tire was changed by the time they closed!
Vehicle: MINI Clubman
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017 07:56 AM
KATHERINE M. on 11/15/2017
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"Slow, but worth it"
I dropped by car off on a Monday to get the brakes checked out, a smog check, and to replace my broken drivers side mirror cover. I was told the car would probably be ready Tuesday, but ended up getting it back on Friday. I had a loaner, so the speed wasn't an issue for me. The work was done well and my customer service rep was great about keeping me updated via text.
Vehicle: MINI Cooper Convertible
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017 04:22 PM
ANNETTE D. on 11/12/2017
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"Easy to get in and out"
Would say, please don't say a service is needed if it may be needed or may be an issue in future. Ok with recommendations, or keep an eye on something.
Vehicle: MINI Cooper Convertible
Category: Service
Service Date: 11/08/2017
Review Created: 11/12/2017 04:24 PM
PHILIP C. on 11/12/2017
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"New car maintenance"
Busy morning operation.Efficient drop off and pick up. Car running great. 6th and Mission on its best behavior.
Vehicle: MINI Cooper Countryman
Category: Service
Service Date: 11/08/2017
Review Created: 11/12/2017 08:50 AM
LORETTA C. on 11/11/2017
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"friendly staff"
friendly, quick serrvice
Vehicle: MINI Cooper Convertible
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017 10:18 PM
VALERIE C. on 11/10/2017
Recommended badge inactive Recommended
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"Getting an appointment, drop off, call from serviceman explaining the service , picking up car was efficient and friendly."
However, the location on Mission Street is terrible! The traffic getting to and from and the neighborhood surrounding is very undesirable. I was in rush hour traffic because I dropped the car off in the morning and picked it up at 5. I will be looking for a more convenient service garage in a less crowded corridor for future service.
Vehicle: MINI Cooper Roadster
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017 10:10 PM
PAULO C. on 11/10/2017
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"Mini service "
Great service overall!!
Vehicle: MINI Cooper Countryman
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017 07:16 PM
JUDITH P. on 11/10/2017
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"Quick and friendly service"
Great customer service.
Vehicle: MINI Hardtop 2 Door
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017 06:47 PM
Displaying Review 1 - 20 of 1448 in total