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MISSION AUTO KC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(281 Reviews)
-20
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-20
Net Promoter Score ®

Business Details

Categories
Contact
(913) 722-0016

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
9700 W 67th St Merriam, KS 66203-3618
MISSION AUTO KC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(281 Reviews)

AB
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Art B.
Shawnee Mission, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2021
0
Go ELSEWHERE!
I contacted this business last week because I need 2 hoses replaced on my car. The person on the phone suggested I stop by and he would confirm which hoses needed replacement. I came to the business and he came outside and looked under the hood and determined which ones they were. I offered my credit card number if they needed to order the parts in, but he declined. Made an appointment for 5 days later. Went in expecting them to have the parts and be ready to fix it. Instead, I was told that the guy that examined my car doesn't work there. He is the father of the receptionist. She was extremely unprofessional. Should NOT be allowed contact with customers. Apparently, they do not ever pre-order parts. Everything I had been told up to this point had been a lie. She told me to take my business elsewhere when I told her how unhappy I am with this situation. To say the least, I will never send business their way again!
Jeremy from MISSION AUTO KC responded on 10/26/2021 07:51 AM

Well Art, I'm sorry to hear this. But I think the only unprofessional person here is you. It seems you have forgotten to mention the fact that you were screaming profanities at my WIFE. She, the person to whom you call the receptionist, is half owner in this business. She has every right to tell you to find somewhere else to go.  I hope you felt better after screaming at my 5' wife. It was probably a good thing I was not here when it happened.

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