Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

613 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


TL
Tom L.
Shawnee, KS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Tom said that the facility has done what was necessary for them, they told them how much it would be and it was that much. There were no surprises.
This review was collected via phone interview by Customer Research Inc.

MV
Marjorie V.
Mission, KS
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Marjorie said she had a very good experience at this business.
This review was collected via phone interview by Customer Research Inc.

DH
Dillon H.
Mission, KS
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Dillon said the price was appropriate for the work performed.
This review was collected via phone interview by Customer Research Inc.

JC
Judy C.
Kansas City, MO
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Judy said the business is a great place to take a vehicle for work. She said they are thorough, fair, ethical and competent.
This review was collected via phone interview by Customer Research Inc.

CH
Connie H.
Mission, KS
Ford Thunderbird
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Connie said she is pleased with the service received she at the business. The staff was helpful and able to correct all the vehicle's issues.
This review was collected via phone interview by Customer Research Inc.

AU
Aaron U.
Shawnee, KS
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Aaron said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AH
Amy H.
Kansas
Volvo XC70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Amy said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

CE
Charles E.
Mission, KS
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Peace of mind
At last I have found an auto garage I fully trust. I feel the staff has my best interest in mind whenever I take my car there. This last visit they were able to reduce my cost by searching and finding a recycled side view mirror to replace my damaged mirror. Saved me $200.00.

PD
Peter D.
Overland Park, KS
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Amazing Service
We visited Sailor's Auto Care for a simple oil change. They gave our car a complete check over and told us everything that would be needed but didn't try to 'sell' us on anything. Just informed us. It was the most low pressure car repair setting I've even been in. Not only that, we had an amazing conversation with the owners about the local community while we waited for our car to be serviced. Truly a couple of very nice members of the community working hard to provide a much needed service to their neighbors.

MD
Michael D.
Overland Park, KS
Chevrolet S-10
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018
Good service
Sailors did a good job and did it right the first time.

JD
Jessica D.
Kansas
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Jessica said they've always taken good care of them, and she appreciates getting it done so quickly.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Kansas
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
John said Kip does a good job on his vehicles.
This review was collected via phone interview by Customer Research Inc.

EG
Elyse G.
Clinton, MO
Toyota Corolla
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03/31/2018
Sailors
Great little auto shop. Got my car in an out within 30 min or so.

SS
Scott S.
Mission, KS
Ford F-150
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03/30/2018
Sailors Service
The Sailors group has been excellent to work with. I bring multiple vehicles here and they are honest and fair - I trust them with my service needs.

AH
Anna H.
Overland Park, KS
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Anna said the staff fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Prairie Village, KS
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
AAA Auto Club 40-point free auto inspection.......
The owner and his team met me at the appointed time and date for the inspection. It was completed with a recommendation for two matters needing attention. I plan to return soon to have those matter taken care of.

PR
Pat R.
Mission, KS
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
My Old Car
Took my fifteen year old Hyundai Sonata in for an uplift! Sailor reassured me this car would get me through another couple of years and I felt very confident in their recommendations. Old Nelly received a new tires and a tune up! She runs like a five year old. It is wonderful to have a trustworthy auto repair shop just down the street. Thank you.

CC
Chris C.
Shawnee, KS
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Chris said the employees were good.
This review was collected via phone interview by Customer Research Inc.

CB
Chuck B.
Kansas City, KS
Chevrolet Uplander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Chuck said the service was great and they were also very informative. He also said he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

EG
Ema G.
Mission, KS
Dodge Ram Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Ema said they picked up the vehicle 2 days ago from this business, and it has been driving well.
This review was collected via phone interview by Customer Research Inc.