Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

705 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


LH
Larry H.
Shawnee Mission, KS
Pontiac Vibe
Verified Customer
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09/16/2019
Kipp's explanation of the problem.
Kipp's explanation of the reason for the vibration problem at highway speeds concerned the danger of continuing to drive on 16 year-old tires, served to convince me that the solution was to replace the tires and do a front end alignment.

SS
Steve S.
Overland Park, KS
Mercedes-Benz E320
Verified Customer
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08/28/2019
Professional service from qualified mechanics
I came in for my regular oil change on my 1998 Mercedes E320. They called and said it was ready but that I needed to replace my valve cover gasket. They explained why this was an issue and that it was a fire hazard.

While I was not thrilled to have an unexpected expense, they did the work quickly. Most other places would not have detected this issue or would not have been qualified to fix the problem.

Thanks Sailors!

HM
Helene M.
Kansas City, KS
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Quality people doing quality services
The front shocks for my vehicle were installed within the estimated time & under the estimated cost! I am happy to have found a reliable service shop so close to my work place. Sailors Auto Care has been in the same spot for decades so they are part of the community. I highly recommend the for all of your vehicle service needs.

BK
Belinda K.
Overland Park, KS
Kia Soul
Verified Customer
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08/22/2019
Professional and Personal Service!
After moving to the area in 2000 I searched high and low for a trustworthy repair shop for my cars. I finally asked the right person and they gave me Kipp's name with a glowing recommendation. I have never been happier with the service. Kipp and his crew have seen me through many cars, clunkers, and junkers. Now that I have a much newer nicer car I seem him less often. However, routine maintenance is as important to them as big repair jobs. Always professional, personable and caring.

JW
Jenny W.
Kansas
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019 Category: Service
Jenny said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Shawnee Mission, KS
Pontiac Sunfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Larry said the staff does good work and he intends to do more business with the business.
This review was collected via phone interview by Customer Research Inc.

DM
Deb M.
Kansas
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Deb said she is pleased with the staff's work and the way the facility does business.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Blue Rapids, KS
Lexus RX 300
Verified Customer
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08/12/2019 Category: Service
Spoke with Diane. She said the service was excellent. The work was done smoothly. The service was done on time.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Blue Rapids, KS
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Spoke with Diane. She said the service was excellent. The work was done smoothly. The service was done on time.
This review was collected via phone interview by Customer Research Inc.

WW
Wendy W.
Kansas City, MO
Jeep Grand Cherokee
Verified Customer
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07/18/2019
Trustworthy
I can always count on Kipp and his team to advise me of required repairs. It isn't necessary to obtain a second opinion because I know Sailors Auto to be honest and trustworthy.

AJ
Ann J.
Shawnee Mission, KS
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Ann said she likes the staff at this business. She stated when she calls, they are always very pleasant and get her vehicle scheduled in a timely manner. She mentioned her vehicle has 75,000 miles on it, and they are keeping it going.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Kansas
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Mike said that the place was easy to deal with and the price was what they quoted him.
This review was collected via phone interview by Customer Research Inc.

LE
Linda E.
Overland Park, KS
Honda Civic Si
Verified Customer
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07/10/2019
Service and nice people
I have been using Saliors for several years now for my used cars. They are friendly, reliable expert care for my car.

ED
Emily D.
Overland Park, KS
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Reliable and good
i will always take my car to Sailors!

JL
Jay L.
Kansas
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2019 Category: Service
Jay said that he's happy, he likes to take his vehicle there to the facility.
This review was collected via phone interview by Customer Research Inc.

BB
Brady B.
Prairie Village, KS
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Brady said the service couldn't have been better. The staff runs a good business.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Overland Park, KS
Mercury Mystique
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Mary said that her vehicle was ready on time.
This review was collected via phone interview by Customer Research Inc.

SA
Stacy A.
Shawnee Mission, KS
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06/07/2019
Best Repair And Fairest Pricing in KC area!
Sailors Auto in Mission, KS is wonderful! Kit Sailor, the owner is honest, and always makes sure he explains in detail the steps to getting you back on the road!

BC
Beckey C.
Overland Park, KS
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Beckey said the experience at the business was good. They are convenient and she will become a repeat customer.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Fairway, KS
Volkswagen Tiguan
Verified Customer
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05/08/2019
My car 'docter'.
When my car is 'sick' -- Sailors makes her well again! They are courteous, honest and are experts on cars. I wil only take my car to Sailors. They are the best!!