Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

655 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


SH
Steve H.
Overland Park, KS
Chevrolet Colorado
Verified Customer
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11/14/2018 Category: Service
Steve said the staff was nice and professional. The service was quick and the quote he was given was honored.
This review was collected via phone interview by Customer Research Inc.

JR
Julia R.
Kansas City, KS
Oldsmobile Bravada
Verified Customer
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10/31/2018
Great, fast, full service
We needed a check regarding either the battery or the alternator on our older vehicle. Kipp Sailor and his team got the job done quickly and completely; and they also did a full systems check at no charge, informing us of everything that needed to be done through their handy email notification, but did not pressure us or try to make us spend more than we wanted to at the time. That's great full service. Trusting a mechanic is very important and finding a shop that we can trust is tricky. Sailor's has worked on our vehicle twice now and has shown themselves to be trustworthy and they do good work. We will bring our other vehicle to Sailor's for maintenance and repairs from here on. (This is big, since we have used the same garage for over three decades.) Thank you!

RK
Richard K.
Overland Park, KS
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Richard said the employees were very nice. They took care of his vehicle within a day.
This review was collected via phone interview by Customer Research Inc.

JL
Josh L.
Shawnee Mission, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Josh said that the place got him in quickly.
This review was collected via phone interview by Customer Research Inc.

SS
Sierra S.
Overland Park, KS
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Sierra said this business took care of her in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
Overland Park, KS
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Paul said he is happy with service and that they are nice guys
This review was collected via phone interview by Customer Research Inc.

PS
Phil S.
Fort Worth, TX
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Phil said he was very impressed with the work they did, the honesty, and the entire experience at this business.
This review was collected via phone interview by Customer Research Inc.

VB
Veta B.
Kansas
Honda Civic Sdn
Verified Customer
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10/26/2018 Category: Service
Veta said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

SP
Samantha P.
Shawnee Mission, KS
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Samantha said that the place treated her well and gave her a fair deal.
This review was collected via phone interview by Customer Research Inc.

DK
Derek K.
Shawnee Mission, KS
Nissan Altima
Verified Customer
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10/12/2018
brakes
I came In expecting to replace my brake pads. I was informed I had a rust spot on 1 rotor but my pads had 50% left. They polished the rotor and didn't charge me... I was in pure disbelief. I couldn't recommend a mechanic shop more.

KD
Kim D.
Shawnee, KS
Volkswagen Eos
Verified Customer
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10/05/2018
Outstanding service!
So appreciate the people at Sailors Auto Care. Always honest, upfront and superb service....every time I go there (which is a lot these days!) :)

I highly recommend them for all your car needs and repairs!

MM
Matthew M.
Kansas
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Matthew said the service was good, and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MV
Marjorie V.
Overland Park, KS
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Marjorie said she is always satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Shawnee, KS
Land Rover Discovery
Verified Customer
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09/16/2018
Great Auto Maintenance
I have a 1998 and have not had to wait days for the parts and then labor. And things pointed out that needed to be done at the same time in order to save the cost of labor in the near future. Now when I need repairs I know where to go to have the work done at a fair price.

BK
Belinda K.
Overland Park, KS
Kia Soul
Verified Customer
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09/14/2018
Car Repair
Had an emergency breakdown and they were able to squeeze me in! Fair prices, great people, great service!

KG
Kathy G.
Overland Park, KS
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Kathy said the business does excellent work.
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Prairie Village, KS
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Sailors Auto Care is a Triple-A service center and I am a 52-year member of the AAA.
Reviews of this business before deciion to have it service my car, indicated positive reviews by previous customers.

DM
Dave M.
Kansas
Chevrolet Cutaway
Verified Customer
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08/31/2018 Category: Service
Dave said the business was very prompt with the repair work.
This review was collected via phone interview by Customer Research Inc.

WB
Willie B.
Kansas City, MO
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Willie said their service is really good, the prices are right, They told him everything that he had to get done. He was treated exceptionally well.
This review was collected via phone interview by Customer Research Inc.

JL
Jay L.
Kansas
Dodge Pickup
Verified Customer
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08/22/2018 Category: Service
Jay said he was satisfied with it.
This review was collected via phone interview by Customer Research Inc.