Started using this shop back in 2004 after it was recommended by a local NAPA store. Solid experiences until the former owner and son apparently had a falling out and the son left. A new Service Manager was brought in and the customer service began declining. After the Service Manager moved on it looked like things might have started improving until the former owner sold the business to the current owner. Since then I’ve encountered a decline in customer service, and upselling of nonessential services.
This will be my last time using this shop.
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This will be my last time using this shop.