Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

311 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


BB
Belinda B.
Louisiana
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Belinda said the business was really good and helpful.
This review was collected via phone interview by Customer Research Inc.

CH
Carolyn H.
Louisiana
Lincoln Aviator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Carolyn said this business was recommended to her. The technicians are good honest people.
This review was collected via phone interview by Customer Research Inc.

LF
Larry F.
Louisiana
Chevrolet Monte Carlo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Larry said the business was very professional, timely, and the price was good.
This review was collected via phone interview by Customer Research Inc.

TG
Terry G.
Louisiana
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Terry said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

CC
Chrissy C.
Louisiana
Chevrolet Tahoe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/22/2018 Category: Service
Chrissy said the staff told her that her vehicle needed 10 hours of service done. She went in to get a second opinion and another facility told her it was going to be 4 hours of service.
This review was collected via phone interview by Customer Research Inc.

BL
Barry L.
Bossier City, LA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Barry said he has been going to the business for 20 years and they are the best in town.
This review was collected via phone interview by Customer Research Inc.

CS
Candy S.
Louisiana
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Shanna. She said they are good at what they do.
This review was collected via phone interview by Customer Research Inc.

JC
Jason C.
Louisiana
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jason said the staff saved him a lot of money.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Louisiana
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Tom said the staff at this business got his vehicle in quickly, resolved the issue, and got his vehicle back to him.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Louisiana
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
John said the business did an amazing job.
This review was collected via phone interview by Customer Research Inc.

KT
Kyle T.
Louisiana
Nissan 350Z
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Kyle said the staff provided good service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RD
Renee D.
Haughton, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Renee D
If, I've ever had an issue with any of my cars, Monroe's has fixed it. It doesn't matter what kind of vehicle you have, they are very knowledgeable in all makes and models. The people are great and care about their customers and go way above and beyond. It's great to see they are expanding their operation. I would highly recommend them for any of your vehicle issues.

AP
Audrion P.
Louisiana
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Audrion said his only issue was with waiting area, as there was nowhere to sit.
This review was collected via phone interview by Customer Research Inc.

NL
Norris L.
Shreveport, LA
Suzuki SX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Norris said the business did good quality maintenance on his vehicle.
This review was collected via phone interview by Customer Research Inc.

KS
Kattie S.
Louisiana
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Kattie said the customer service is really good and their turn around time is quick.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Shreveport, LA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Fast and fair.
My serpentine belt and belt tensioner were replaced and I paid $287.59. It was done same day as well. I am satisfied with the work and am very happy about the quickness of the repair.

JL
Jeremy L.
Louisiana
Saturn VUE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Jeremy said his overall experience with the business was good. The price of the service was a little higher than some other places that he checked with.
This review was collected via phone interview by Customer Research Inc.

KE
Kenley E.
Louisiana
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Kenley said the employees made sure all his questions were answered. They gave him any relevant information he needed.
This review was collected via phone interview by Customer Research Inc.

KP
Kelsey P.
Louisiana
Ford LTD Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kelsey said he has taken his vehicles there and has never had a problem.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Louisiana
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jeff said he lives about 7 hours away from the business. When he needs something to be repaired, he takes it to them. He stated the service was excellent.
This review was collected via phone interview by Customer Research Inc.