Moon Township Hyundai


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

803 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
97% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Cynthia D. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Dealrship visits for service are good but more expensive in my opinion"
Any dealership visit in my past experiences tend to take longer and are more expensive than other service centers. I came to the dealership because the oil change was free and was having after market mud guards placed, otherwise, I might have taken the vehicle elsewhere.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 05:24 PM
Fadi A. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice experience and nice people "
Excellent service and friendly staff
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:05 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/17/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Adviser was very helpful "
Overall a very good experience
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 05:48 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/17/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Bernice B. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I always receive prompt, friendly and effective service at this dealership!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 05:26 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/17/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 08:24 PM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/17/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recent Hyundai service."
Politeness of rep and attention to detail. Willingness to provide information.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/16/2018 10:08 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/16/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Alexia F. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall fixes"
The staff at Moon Township Hyundai was easy to work with, helpful and prompt.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 09:47 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/16/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Barbara D. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FAST AND SUPPORTED"
When my car was towed into the service department, Craig kept me up-to-date on what was happening with my car and after they inspected it he called me to give me what needed done and how much it would cost and his suggestion and the time it would be done. I also was very pleased with the pick up service provided to get me there to pick up my car. I rely on them to tell me what service needs done to my car.
Barbara D
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/14/2018 08:40 PM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/15/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Terry P. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Craig the service consultant "
Great service that we really trust
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/14/2018 06:20 PM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/15/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Have never had anything but amazing service at this location. Service team is top quality! Friendly, knowledgeable, helpful.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/13/2018 06:13 PM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/15/2018

THANK YOU FOR THE GREAT RESPONSE

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Title required"
Recall on 2013 vehicle.

Was done in 20 minutes as promised
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 04:54 PM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/15/2018

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Donald D. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"UnPlanned Use of the Hyundai Standard Power Train Warranty (10 Yr/100K mileage)"
We heard some unusual noises in our 2011 Sonata, and we took our car into the dealer for a check. A major repair was required and it was fully covered under the 10 Year/100,000 mile standard warranty. What a pleasant surprise. If it was any other brand, the car would have been retired to the junk yard!

Before this unexpected repair was needed, we had just bought a new 2018 Elantra from the same dealer based on how well we had been treated over the years. I never expected to need the powertrain warranty on our 2011 car, but it was wonderful that it was available. Made me feel good about my recent decision to buy another Hyundai!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 05:50 PM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/15/2018

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Sherrie K. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very clean place and very good coffee to drink while waiting."
The work was done quickly as they said it would not take long.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/10/2018 09:40 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/10/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

James T. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
it was on time and great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/09/2018 07:42 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/09/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Peyman G. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/08/2018 10:09 PM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/09/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Barbara C. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department"
The service representatives are always professional courteous and timely. I can’t say enough how prompt and thorough the service is at Falconi Hyundai- I will always have service there and plan on returning in future years
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 07:35 PM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/09/2018

THANK YOU VERY MUCH FOR THAT GREAT RESPONSE

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent Service Visit"
I had an early appointment for a recall check and decided to add an oil change since I would be at the dealer. In less than 45 minutes I was on my way home. Great service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/08/2018 12:46 PM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/09/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Thomas T. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people and great communication!"
Top notch effort by top notch people make for a very rewarding service experience!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/08/2018 11:55 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/08/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Jeffrey P. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I was on vacation and they quickly and efficiently took care of my problem.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/08/2018 09:36 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/08/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Christine M. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service friendly helpful people"
Will come back
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 05:22 AM
Jim S., SERVICE MANAGER at Moon Township Hyundai responded on 01/08/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

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