Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1124 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 2.7499975/5Overall Rating 2.7499975/5rating 2.7499975rating 2.7499975rating 2.7499975
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
97% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


HS
Hope S.
Rochester, PA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great Servive.
As Always the service is great an staff are friendly.

JL
Joseph L.
Monaca, PA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
They went beyond your expectations
Excellent
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/19/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


JS
Judith S.
Baden, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Service appointment
Patient and friendly service
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/19/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


JS
Jane S.
Presto, PA
2007 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Most recent visit went well.
I appreciate having worked with Craig in Hyundai service for 10 years. I trust him, his judgment and recommendations. He works hard to take care of his customers! I have had some dealings with his cohort, Jimmy. I believe he is trying very hard to provide the same service and credibility that Craig has established. I wished this dealership provided loaners when parts have to be ordered. My husband has a two-year-old Toyota purchased from a dealership in the South Hills of Pittsburgh. When any work is needed to be done, they automatically offer him a rental, at no charge to us. Last week my driver door handle broke and I rented a car for two days. The serviced department was very efficient in taking care of the issue. But, it would’ve been nice if this dealership offered a complementary rental.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/19/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


RP
Raymond P.
Mc Kees Rocks, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
good people
everyone enjoys working there and they enjoy dealing with their customers.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/19/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


TP
Terry P.
Midway, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service
Craig and Jim provide great feedback and I trust their service recommendation
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/18/2018

THANK YOU VERY MUCH FOR THAT

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


LR
Luanne R.
Coraopolis, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Always the best
All the guys at the service department are always great. Can't say enough great things about them. Thanks Craig Winne for getting me in so quickly and taking care of my tire issue.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/14/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


VK
Victoria K.
Coraopolis, PA
2008 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Best Service Department
Some people are of the mind set that dealerships are expensive... I am of the opinion that you get what you pay for and Hyundai Moon Twp has always been good to me. Craig is the best!!
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/14/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


FH
Frank H.
Coraopolis, PA
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
9/11/18 Service
Craig Winne and the rest of the staff in the service department always make me feel welcome and are friendly and helpful. Service is always performed as instructed. Have never had to go back because something wasn't done or done right.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/14/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


JP
James P.
Mc Donald, PA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Excellent service
Moon township Hyundai service department does excellent work for reasonable prices. They’re always on time and complete the service in a timely manner.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/14/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


DG
Douglas G.
Moon, PA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great service, great communication
Jimmy and all of those I came in contact with were fantastic! Service was done quickly and professionally
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/13/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Imperial, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Excellent, Quick, Friendly service for Inspection/Emissions
Very friendly and organized staff made my inspection/emissions easy. The employees seem to be very happy working at this dealership.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/13/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Sewickley, PA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
The persons the people
The persons the peopleGreat job Service of visor detail shop
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/13/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Beaver, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Craig makes it go.
Craig Winne continues to be the reason I return for service. He’s honest... no bull.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/10/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


DN
Douglas N.
Sewickley, PA
2015 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Service department was very good.
When I picked up the car it had a flat tire. Someone bent the valve stem on the left front tire. Your dealership should wash the car before pick up / I should not have to ask for it.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/10/2018

THANK YOU FOR RETURNING THE SURVEY. WE DO ASK BEFORE WASHING CARS DUE TO SOME PEOPLE USE SPECIAL WAXED OR FINISHES.SORRY FOR ANY INCONVENIENCE THIS MAY HAVE CAUSED YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


DV
Diane V.
Coraopolis, PA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
I was happy with the service of fixing my problem of the engine light on
While waiting for my car I saw another Elantra with a moon roof that I inquired about . The sales person would not budge on the selling price. By Kelly blue book the selling price was higher then the retail price. So I was not happy with that experience
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/10/2018

THANK YOU VERY MUCH FOR THE SERVICE SURVEY. I WILL CONTACT SALES AND LET THEN KNOW ABOUT YOUR EXPERIENCE.

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


KL
Krista L.
Monaca, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Great Service
Jim and staff at the service department are wonderful! They do a great job!
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/10/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


JP
John P.
Pittsburgh, PA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Friendly, professional svc
Great friendly, timely service
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/10/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


DO
Donna O.
Aliquippa, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Personal Service
I always walk out of the Service Department very satisfied & happy.
Best Service and I truly mean that.
My car was left by me for next day appt & they began the same day & finished up the next morning. Even got a Car wash!
Totally delighted.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/07/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


JW
Jane W.
Coraopolis, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Service Manager
I just wanted to say that I came in very upset and they accomadated me and actually went way above and beyond even on a holiday weekend. I really appreciated it. The guys are great and I love going there. My service adivsor was super nice and excellent at making me feel better and exceeding my expectations.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 09/05/2018

THANK YOU VERY MUCH FOR THE RESPONSE

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com