Moon Township Hyundai

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412-269-1234
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Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1344 Reviews

5 star
86%
4 star
8%
3 star
2%
2 star
1%
1 star
1%

ReScore Reviews™ (5)

ReScore
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5rating 3.2rating 3.2
Original
Overall Rating 1.2/5rating 1.2rating 1.2rating 1.2rating 1.2
97% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews

PP
Pamela P.
Oakdale, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
CAR REPAIR
JIM MORGAN SERVICE WRITER VERY HELPFUL AND FRIENDLY
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/22/2019

THANK TOU VERY VERY MUCH FOR THE KIND WORDS ABOUT JIM S

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer
Mc Donald, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great Service
Great customer service.
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/22/2019

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

SC
Scott C.
East Liverpool, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Service
Personnel was extremely professional, knowledgeable, courteous, etc, especially Jim Morgan. This is the 3rd vehicle bought from this dealership & had nothing less than top notched experience here.
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/19/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer
New Brighton, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/19/2019 Category: Service
Let down
I understand Things needed done, but my stupidity I guess Got best of me and I could Have gotten work done by a mechanic for much less and just feel that yes a little was taken off because they assumed I knew What they were speaking about and how much I just Was left upset and will be my last visit to a dealership
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/19/2019

THANK YOU FOR RETURNING THE SURVEY. WE ARE SORRY THAT YOU SERVICE VISIT WAS NOT TO YOU SATISFACTION.

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

KP
Kevin P.
Imperial, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019 Category: Service
Good Service
The professionalism and courtesy of Jim, the service rep that I dealt with
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/17/2019

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer
Aliquippa, PA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Moon Township Hyundai is a great place to do business with
What more can I say?
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/17/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer
Sewickley, PA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Bob on the car checked all items and did even further to 200% great work
I'm on vacation I'm on vacation on the Cape thank you for your great service super excited even what I expect
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/15/2019

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer
Aliquippa, PA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2019 Category: Service
I think the fact that you don't always need an appointment.
4 stars
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/15/2019

THANK YOU FOR RETURNING THE SURVEY

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

MM
Margaret M.
Oakdale, PA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Jim in the service is wonderful. Definitely exceeded our ability.
Jim provides excellent customer service. Great customer service is invaluable and often missing in many organizations.
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/15/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

DM
Deborah M.
Moon, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Excellent customer service
Excellent customer service
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/15/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

MS
Mary S.
Pittsburgh, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Great employees and good service.
I feel confident that my maintenance service or problem will be handled professionally. Very friendly and responsive employees treat me with respect and take the time for complete explanations of the work that was done.
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/12/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

SO
Scott O.
Mc Kees Rocks, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Great Customer service
We have zero complaints or issues with Moon Township Hyundai! Their customer service and attention to detail has continued to be fantastic from the initial sale, to the treatment we have received from the service department!
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/12/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

Verified Customer
Moon, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
G
F
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/12/2019

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

DS
Delmer S.
Moon, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
car service
every thing was great $ service people was great.
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/11/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

RL
Ronald L.
Coraopolis, PA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Well done service.
You don’t wait long, car is ready. Been with Craig for nineteen years. On our third Hyundai. A no nonsense car with not many repairs. I know because we’ve had some fragile cars.
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/10/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

NF
Norman F.
Monaca, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Excellent service
Hyundai Moon service was great. Timely and accurate results for the car. Excellent service.
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/10/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

CS
Christy S.
East Liverpool, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Great service as always!
Thank you very much for the great service once again!
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/09/2019

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

PH
Penny H.
Monaca, PA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Warranty maintenance check up,oil change
1.service crew and maintenance
2.waiting room with coffee/news
3.friendly hello from everyone
4.complete one one one with jimmy on service that was done or needs done
5.complete honest from crew
6.kind atmosphere
7.fast service I’m content with timing
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/08/2019

THANK YOU VERY MUCH FOR YOUR COMMENTS.

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

MS
Melissa S.
Aliquippa, PA
2003 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great service
Oil changed super fast. Very nice people.
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/06/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com

RJ
Robert J.
Aliquippa, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
These guys are, hands down, the best!
Jim and Jim are fantastic. Will always use these guys for service even i I buy a Honda (which I won't)
Recommended
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 04/06/2019

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com