Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

706 Reviews

96% Would Recommend
Latest Review 11 days ago

Reviews


RD
Rob D.
Johnstown, PA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Rob said the service was good.
This review was collected via phone interview by Customer Research Inc.

GS
George S.
Sidman, PA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
George said he likes them down there. They were nice, they were very courteous, and they took him right in and did his tires.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
South Fork, PA
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/14/2019
don't go here.
took car to get inspected, dropped off at 9;30 AM, told them will be back at 12;30 PM to pick-up. Got there at 12;30 and car was still not Ck'ed, they take car in and tell me needs back rotor, which was just changed by them 3 months before, no we will do with no labor charge or do cheaper!

SW
Sherry W.
Johnstown, PA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Sherry said the business always treated her well.
This review was collected via phone interview by Customer Research Inc.

JC
Jessica C.
Johnstown, PA
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Jessica said the business provided great service and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Johnstown, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Mike said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

RC
Ronald C.
Johnstown, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Ronald said it was a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Johnstown, PA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Very Satisfied Customer
I went to Krouse's for my annual inspection and found my car needed an exhaust system. Unfortunately they didn't have the parts and couldn't get them until their next day of business, which was Monday. I had already waited over an hour for the inspection so they volunteered to pick up and deliver my vehicle on the Monday visit. They even accommodated a previous appointment, getting the car after noon so I could keep the appointment. It was also completed the same day and then returned. The staff was quite cooperative and I felt the cost was fair for the work completed. I have been a satisfied customer at least five years.

DT
Don T.
Seanor, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Don said he appreciated the service at this business, and everything they did.
This review was collected via phone interview by Customer Research Inc.

JK
Joey K.
Johnstown, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Joey said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

FJ
fran j.
Johnstown, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Good service
Because of the recent bad weather, I expected a long wait for a jump. The repairman was here in little over an hour. Did the job quickly, recommended a new battery, then was on his way. Thank you.

KB
Kathy B.
Johnstown, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Kathy said it was good.
This review was collected via phone interview by Customer Research Inc.

GW
GEORGE S W.
Johnstown, PA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Quick service
No complaints

LY
Laverne Y.
Johnstown, PA
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Laverne said this place has done jumps for her when she calls, the employees stop and answer her questions, and she really trusts the owner. She stated he is a nice man, and she thinks this is a good business.
This review was collected via phone interview by Customer Research Inc.

GW
GOODEN W.
Johnstown, PA
Chrysler Town & Country
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/18/2019
WONDERING WHAT CHANGED!!!
I HAVE BEEN TAKING ALL OF MY VEHICLES HERE FOR THE PAST 2 YEARS I USUALLY DEAL WITH A VERY NICE WOMAN BY THE NAME OF MEGAN I WOULD TAKE MY CARS THERE FOR INSPECTION ,TIRES ECT. WELL NORMALLY IF THERE IS A PROBLEM WITH ANY OF MY VEHICLES THERE IS NO CHARGE UNTIL I HAVE IT FIXED SO I GO TO THE SHOP AND THE OWNER TAKES MY CAR I GO BACK A FEW HOURS LATER AND HE HANDS ME A LIST OF WHAT I NEED WHICH WAS FINE I WILL HAVE IT DONE! BUT THEN TELLS ME I OWE HIM $18 AND SOME CHANGE THIS PISSED ME OFF BECAUSE I SAID I NEVER HAD TO PAY THIS BEFORE HE WAS CLUELESS AND SAID HE DID NOT KNOW WHY.NOT TO MENTION THEY HAD MY PONTIAC THERE FOR OVER 2 WEEKS AND I NEVER SAID A WORD OR COMPLAINED

GE
Gary E.
Johnstown, PA
Nissan Frontier 2WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Gary said Bruce treated him well. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

SS
Shawn S.
Johnstown, PA
Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/16/2019 Category: Service
Shawn said the business told him to bring his vehicle in and they would take a look at it. He said it took 2 weeks for someone to contact him about the vehicle. He said he would call and try to get some information about it and was told every time that the facility was busy and they would try to get to it that day.
This review was collected via phone interview by Customer Research Inc.

DH
DAN H.
Johnstown, PA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Nice
On short notice, was able to get our car inspected before hip surgery. Awesome

TZ
Tia Z.
Johnstown, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Tia said the work was great and the service was quick.
This review was collected via phone interview by Customer Research Inc.

DY
Dan Y.
Johnstown, PA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Dan said he has never had an issue with the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 706 in total