Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

717 Reviews

96% Would Recommend
Latest Review 2 months ago

Reviews


BM
Barbara M.
Johnstown, PA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Barbara said she knows them and she knows they are good at this business.
This review was collected via phone interview by Customer Research Inc.

ER
Edward R.
Johnstown, PA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Spoke with Eileen. She said she uses this business for service all the time. She had no problems with her service.
This review was collected via phone interview by Customer Research Inc.

LN
Luis N.
Johnstown, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Luis said he has been to this business before. Everyone there is pretty good, no one has an attitude and the work was done quick.
This review was collected via phone interview by Customer Research Inc.

GV
Gina V.
Johnstown, PA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Gina said the service was quick and everyone at the business was nice.
This review was collected via phone interview by Customer Research Inc.

NK
NICOLE K.
Johnstown, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
AWESOME WORK
KROUSES DID AN AWESOME JOB ON MY VEHICLE! THEY WERE ABLE TO GET ME IN AND OUT. WOULD DEFINTLEY RECOMMEND THEM FOR FURTURE SERVICES! AND TO FRIENDS AND FAMILY!

JM
JOHN M.
Johnstown, PA
GMC Savana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Excellent service
Excellent service i would highly recommend them they have my vehicle in and out very quickly and very neat

SR
Shirley R.
New Paris, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Spoke with Shirley's brother. He said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Johnstown, PA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Tom said the business did the state inspection. He does have a list of things he needs to do. He will be taking his vehicle back in the near future.
This review was collected via phone interview by Customer Research Inc.

DY
Dan Y.
Johnstown, PA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Dan said the staff have always treated him good.
This review was collected via phone interview by Customer Research Inc.

ER
Edward R.
Johnstown, PA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Spoke with Eileen. She said they have been going there, and they have had no problems with them at this business.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Johnstown, PA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Charles said that the place was excellent.
This review was collected via phone interview by Customer Research Inc.

RD
Rob D.
Johnstown, PA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Rob said the service was good.
This review was collected via phone interview by Customer Research Inc.

GS
George S.
Sidman, PA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
George said he likes them down there. They were nice, they were very courteous, and they took him right in and did his tires.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
South Fork, PA
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/14/2019
don't go here.
took car to get inspected, dropped off at 9;30 AM, told them will be back at 12;30 PM to pick-up. Got there at 12;30 and car was still not Ck'ed, they take car in and tell me needs back rotor, which was just changed by them 3 months before, no we will do with no labor charge or do cheaper!

SW
Sherry W.
Johnstown, PA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Sherry said the business always treated her well.
This review was collected via phone interview by Customer Research Inc.

JC
Jessica C.
Johnstown, PA
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Jessica said the business provided great service and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Johnstown, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Mike said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

RC
Ronald C.
Johnstown, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Ronald said it was a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Johnstown, PA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Very Satisfied Customer
I went to Krouse's for my annual inspection and found my car needed an exhaust system. Unfortunately they didn't have the parts and couldn't get them until their next day of business, which was Monday. I had already waited over an hour for the inspection so they volunteered to pick up and deliver my vehicle on the Monday visit. They even accommodated a previous appointment, getting the car after noon so I could keep the appointment. It was also completed the same day and then returned. The staff was quite cooperative and I felt the cost was fair for the work completed. I have been a satisfied customer at least five years.

DT
Don T.
Seanor, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Don said he appreciated the service at this business, and everything they did.
This review was collected via phone interview by Customer Research Inc.